Top 106 Guest service agent Jobs in Hingham, Ma

GUEST SERVICES AGENT (FULL TIME)
Restaurant Associates —Boston, MA
- $35 an hour
- Full-time
- Background check
- Hotel
- Accounting
- Commuter assistance
- Disability insurance
Quick Apply
5d
Guest Service Agent (Full Time, $33.20 hourly)
Hyatt Place Boston MA Seaport —Boston, MA
- $33.20 an hour
- Weekends as needed
- 18 years or older
- Computer literacy
- Writing skills
8d
Guest Services Agent
Four Seasons —Boston, MA
- $32.45 an hour
- Weekends as needed
- Hotel
- Military encouraged
- Entry level
- Health insurance
- Dental insurance
8d
Hotel Front Desk Agent
Millennium Hotels and Resorts —Boston, MA
- $29.60 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Communication skills
- Paid holidays
- Disability insurance
Quick Apply
7d
Guest Service Representative (Front Desk Agent) - Sonesta Simply Suites
J&P Hospitality Management, LLC —Braintree, MA
- $16 - $19 an hour
- Part-time
- 18 years or older
- Spanish
- Ability to walk for extended periods
Quick Apply
Reservations Agent
The Langham Boston —Boston, MA
- $34.20 - $34.50 an hour
- Full-time
- Inventory management
- Computer literacy
- English
- Health insurance
- Tuition reimbursement
Quick Apply
4d
Guest Service Agent - Hilton Boston Park Plaza
Hilton —Boston, MA
- $30 an hour
- Full-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
14h
Overnight Front Desk Agent
RAFFLES —Boston, MA
- $28.80 - $32.00 an hour
- Weekends as needed
- Ability to stand for extended periods
- Entry level
- Dental insurance
- Vision insurance
Quick Apply
Reservations and Communications Agent
Four Seasons —Boston, MA
- $32.83 an hour
- Weekends as needed
- Writing skills
- English
- Residential
- Health insurance
- Dental insurance
Front Desk Agent
RAFFLES —Boston, MA
- $27.81 - $31.00 an hour
- Overnight shift
- Ability to stand for extended periods
- Entry level
- Dental insurance
- Vision insurance
Quick Apply
Guest Service Agent
The Colonnade Hotel —Boston, MA
- $25 an hour
- Weekends as needed
- Inventory management
- Ability to walk for extended periods
- Mid-level
Quick Apply
13d
Reservations Agent
The Colonnade Hotel —Boston, MA
- $25 an hour
- Weekends as needed
- Mid-level
- Hotel
- Computer skills
Quick Apply
Front Desk Supervisor
The Liberty Hotel —Boston, MA
- $31.48 an hour
- Full-time
- Management
- Ability to walk for extended periods
- Writing skills
- Disability insurance
- Health insurance
Quick Apply
Guest Service Agent / Front Desk Agent
Ocean Havens —Boston, MA
- $18 - $25 an hour
- Weekends as needed
- Hotel
- Ability to sit for extended periods
- Ability to stand for extended periods
Quick Apply
Front Desk Agent
Westmont Group —Boston, MA
- $23.07 - $32.95 an hour
- English
- Hotel
- High school diploma or GED
Quick Apply
Guest Service Agent
Kimpton Hotels & Restaurants —Cambridge, MA
- $24 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
Quick Apply
Front Desk Agent - Courtyard Copley Square
Meyer Jabara Hotels —Boston, MA
- Full-time
- Hotel
- Accounting
- Entry level
Quick Apply
Front Desk Agent
Apex Concierge Services Inc —Boston, MA
- $21 - $23 an hour
- Part-time
- Computer literacy
- Residential
- High school diploma or GED
- Paid holidays
- Paid time off
Quick Apply
Front Desk Agent
FAIRMONT —Boston, MA
- From $26.98 a week
- Weekends as needed
- US work authorization
- Communication skills
- Entry level
- Paid time off
Quick Apply
Front Desk Agent - Cambria Hotel South Boston
Meyer Jabara Hotels —Boston, MA
- Full-time
- Hotel
- Accounting
- Entry level
Quick Apply

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GUEST SERVICES AGENT (FULL TIME)

Restaurant Associates -
Boston, MA

Quick Apply

Job Details

Full-time
$35 an hour
5 days ago

Benefits

Commuter assistance
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
Employee discount
Life insurance
Referral program
Retirement plan
Pet insurance

Qualifications

Visitor query response
Hotel and accommodations payment processing
Upselling
Providing information to customers
Answering guest questions
Cross-selling
Accounting
Hotel and accommodations guest complaints handling
Balancing end-of-day transactions
Entry level
Event logistics coordination

Full Job Description

We have an opening for a full time GUEST SERVICES AGENT position.
Location: Max Ultimate Food - 65 East Cottage Street, Boston, MA 02125. Note: online applications accepted only.
Schedule: Full time; Monday through Friday, 9:00 AM to 5:00 PM. More details upon interview.
Requirement: One to three years of event coordination, hospitality, or guest services experience is required.
Fixed Pay Rate: $35.00 per hour.

We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1556625.

The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg

This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email [email protected].

Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards- Best Places to work This is R/A !

Job Summary

Summary: Checks guests in and/or out of the hotel. Resolves guest challenges throughout their stay. Promotes hotel services, amenities and upsells products to the guests.

Essential Duties and Responsibilities:

Completes the registration/check-in process by inputting and retrieving information from a computer system confirming pertinent information.
Ensures rooms and services are correctly accounted for within guest statement. Properly accounts for services provided by the hotel.
Assists guests with check out payments or charges. Accepts and records vouchers, credit, traveler's checks, and other forms of payment.
Balances and drops receipts according to accounting specifications.
Provides guests with information about the facility, services, and amenities.
Receives special requests from guests, and responds appropriately or forwards requests to appropriate team members for decisions and actions.
Promptly answers the telephone and email inquiries. Retrieves and forwards messages to/from guests. Retrieves mail, packages and facsimiles or other special items for customers as requested.
Fields and resolves guest complaints or escalate for resolution to appropriate department.
Assists guests in emergency situations.
Maintains adequate supplies and functional equipment at the Front Desk.
Performs any special assignment deemed by the GM, Guest Services manager, or Manager on Duty.
Perform other duties as assigned.

Associates at Restaurant Associates are offered many fantastic benefits.

Both full-time and part-time positions offer the following benefits to associates:

Retirement Plan
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates:

Medical
Dental
Vision
Life Insurance/AD
Disability Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)

Abides by all Company policies and procedures including but not limited to:

The use of a medium weight cut gloves when handling or using knives, peelers, choppers, mandolins or cleaning a slicer.
The use of oven mitts, fryer gloves or steamer gloves when handling hot pans from ovens, warmers or steamtables.
The use of slip-resistant shoes and proper lifting techniques.

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_RA.pdf

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Quick Apply

Refine Your Search

guest service agent jobs in hingham, ma

GUEST SERVICES AGENT (FULL TIME)

Guest Service Agent (Full Time, $33.20 hourly)

Guest Services Agent

Hotel Front Desk Agent

Guest Service Representative (Front Desk Agent) - Sonesta Simply Suites

Reservations Agent

Guest Service Agent - Hilton Boston Park Plaza

Overnight Front Desk Agent

Reservations and Communications Agent

Front Desk Agent

Guest Service Agent

Reservations Agent

Front Desk Supervisor

Guest Service Agent / Front Desk Agent

Front Desk Agent

Guest Service Agent

Front Desk Agent - Courtyard Copley Square

Front Desk Agent

Front Desk Agent

Front Desk Agent - Cambria Hotel South Boston

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