Top 421 Computer technician Jobs in Hinsdale, Il

Field Systems Engineer
TeamLogic IT —Chicago, IL
- $75,000 - $95,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- 401(k)
- 401(k) matching
Quick Apply
IT Support Specialist
Freudenberg Household Products LP (USA) —Aurora, IL
- Full-time
- Spanish
- Bachelor of Science
- Mid-level
- Paid holidays
- Health insurance
2d
Support Technician I (5:00 AM- 5:00 PM)
Remprex, LLC —Lisle, IL
- $45,000 a year
- 12 hour shift
- Hybrid work
- Background check
- Pass drug screening
- English
- AD&D insurance
- Paid holidays
Quick Apply
IT Specialist/AI Tech
Connection —Downers Grove, IL
- Full-time
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
6d
IT Generalist (Tier 2 Helpdesk)
Metro Infectious Disease Consultants (MIDC) —Burr Ridge, IL
- $68,000 - $75,000 a year
- Full-time
- HIPAA
- Mid-level
- Office
- Profit sharing
- Disability insurance
6d
MedTech Device Software Support - MS Win10 - Remote
IQVIA —Chicago, IL
- $27 - $30 an hour
- Part-time
- Remote
- Current TB test
- Hospital
- Military
IT Generalist (Tier 2 Helpdesk)
Metro Infectious Disease Consultants —Burr Ridge, IL
- $68,000 - $75,000 a year
- Full-time
- HIPAA
- Mid-level
- Office
- Profit sharing
- Disability insurance
Quick Apply
6d
IT Field Desktop Technician
Grant Thornton —Chicago, IL
- $60,000 - $80,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Windows
Information Technology Specialist
Bandai Namco Amusement America —Itasca, IL
- $60,000 - $75,000 a year
- Full-time
- Microsoft Excel
- Oracle
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
7d
HELP DESK TECHNICIAN - TIER I
CDS Office Technologies —Lombard, IL
- $20 - $21 an hour
- Urgently hiring
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
10d
Computer Systems Support Specialist
Aqueity —Downers Grove, IL
- $45,000 - $60,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Continuous improvement
- On-the-job training
- Vision insurance
Quick Apply
IT Helpdesk Technician
Murgado Automotive Group —Chicago, IL
- $55,000 - $70,000 a year
- Weekends as needed
- Computer Science
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Entry Level IT Support(Hands On Experience)
L6 technology —Oakbrook Terrace, IL
- $15 - $21 an hour
- Full-time
- Office
- In-person
- Entry level
- Health insurance
- 401(k)
Quick Apply
8d
IT Specialist II
Meriton —Hillside, IL
- $75,000 a year
- Full-time
- Azure
- System design
- Mid-level
- Commuter assistance
- Paid parental leave
Quick Apply
Data Center Operations Technician
Verveba Telecom —Lisle, IL
- $23 - $28 an hour
- Overtime
- Mid-level
- Cleaning
- IT
- Referral program
Quick Apply
5h
IT Support Technician - I
CISO Global Inc —Chicago, IL
- $50,000 - $60,000 a year
- Full-time
- Hybrid work
- Background check
- Microsoft Outlook
- Customer service
- Health insurance
- Dental insurance
Quick Apply
13d
Support Analyst
Sentinel —Downers Grove, IL
- $70,000 - $100,000 a year
- Full-time
- Remote
- Background check
- Research
- Mid-level
- Disability insurance
- Health insurance
Onsite End-User Support and Backup Technician - Lisle, IL
NTT Ltd —Lisle, IL
- $27 - $34 an hour
- Mid-level
- Office
- Windows
- Travel reimbursement
- Health savings account
Remote Service & Support Technician
Nephrology Associates of Northern Illinois and Indiana —Oak Brook, IL
- $48,000 - $55,000 a year
- Microsoft Outlook
- Mid-level
- Windows
Quick Apply
14d
Analyst, IT Support
Ocean Network Express —Lombard, IL
- $50,000 - $65,000 a year
- On call
- Hybrid work
- Google Workspace
- Mid-level
- Office
- Disability insurance
- Health insurance
Quick Apply

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computer technician jobs near hinsdale, il

Field Systems Engineer

TeamLogic IT -
Chicago, IL

Quick Apply

Job Details

Full-time
$75,000 - $95,000 a year

Benefits

401(k)
401(k) matching

Qualifications

Equipment service recordkeeping
Customer communication
Computer science
Computer Science
Linux support
Technical documentation
VoIP administration
Windows
Network infrastructure
Maintenance activity documentation
Dispatching
Networking equipment (troubleshooting support)
Windows support
Associate's degree
Information Technology

Full Job Description

Job Summary

The Field Systems Engineer plays a vital role in delivering technical escalation support and on-site service for our customers. This hybrid role involves resolving escalated IT issues from the Remote Services team and traveling to customer locations for hands-on support, including troubleshooting, break/fix repairs, and new equipment installations. The ideal candidate will have a strong technical background in hardware, software, and network systems, with excellent customer service skills to ensure seamless service and high client satisfaction.

Key Responsibilities:

· Technical Escalation Support:

o Act as a primary escalation point for the Remote Services Team, providing in-depth troubleshooting and resolution for complex hardware, software, and network issues.

o Collaborate with Network Operations and Technical Account Management teams to resolve advanced technical problems and implement solutions effectively.

· On-Site Service and Support:

o Perform on-site diagnostics, repairs, system upgrades, and deployments of new equipment at customer locations.

o Assist in IT project implementations, including network installations, hardware deployments, and VoIP setup.

o Train end-users on new systems and ensure customer satisfaction by addressing their questions and concerns.

· Customer Relations:

o Build and maintain strong client relationships, understand customer needs, and provide professional and courteous service.

o Proactively seek feedback from clients to ensure a positive experience and communicate any customer insights to internal teams to improve service quality.

· Documentation and Reporting:

o Document all activities, site visits, and solutions in the PSA system (Autotask) to maintain accurate service records.

o Provide feedback and insights to Remote Services and other technical teams to enhance service delivery and support continuous improvement efforts.

· Time and Schedule Management:

o Efficiently manage time to handle on-site visits, including the flexibility to travel on short notice as required to meet Service Level Agreement (SLA) commitments.

o Coordinate with dispatchers to optimize scheduling and handle a dynamic workload effectively.

Position Requirements:

· Education:

o An associate or bachelor’s degree in information technology, Computer Science, or a related field is preferred.

o Alternatively, 3 or more years of professional experience in technical support, IT services, or a field engineering role.

· Technical Skills:

o Strong troubleshooting skills in hardware, software, and network systems.

o Experience working with Windows, Mac, and Linux operating systems.

o Proficiency in network hardware (e.g., routers, switches, firewalls) and familiarity with VoIP technologies.

· Additional Skills:

o Excellent customer service and communication skills, with a strong focus on customer satisfaction.

o Ability to work independently and manage a flexible schedule, including travel.

o Strong documentation skills to record activities and solutions thoroughly and accurately.

Preferred Qualifications:

· Prior experience with PSA systems, such as Autotask, for documentation and service tracking.

· Certifications in relevant technical areas (e.g., CompTIA A+, Network+, or similar) are advantageous.

Physical Requirements:

· Ability to lift and carry equipment weighing up to 50 pounds as needed for on-site support and installations.

Work Environment:

· This is a hybrid role that involves both remote support and on-site visits to client locations. The position requires flexibility to travel on short notice to meet SLA commitments and provide timely customer support.

Application Process:
Interested candidates should submit their resume and a cover letter detailing relevant experience and qualifications.

Pay: $75,000.00 - $95,000.00 per year

Benefits:

401(k)
401(k) matching

Experience:

MSP or Managed Service Provider: 4 years (Required)

Ability to Commute:

Chicago, IL 60617 (Required)

Work Location: In person

Quick Apply

Refine Your Search

computer technician jobs in hinsdale, il

Field Systems Engineer

IT Support Specialist

Support Technician I (5:00 AM- 5:00 PM)

IT Specialist/AI Tech

IT Generalist (Tier 2 Helpdesk)

MedTech Device Software Support - MS Win10 - Remote

IT Generalist (Tier 2 Helpdesk)

IT Field Desktop Technician

Information Technology Specialist

HELP DESK TECHNICIAN - TIER I

Computer Systems Support Specialist

IT Helpdesk Technician

Entry Level IT Support(Hands On Experience)

IT Specialist II

Data Center Operations Technician

IT Support Technician - I

Support Analyst

Onsite End-User Support and Backup Technician - Lisle, IL

Remote Service & Support Technician

Analyst, IT Support

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