Top 204 Guest service agent Jobs in Hinsdale Il

Guest Service Agent
Hersha Hospitality Management, LP —Burr Ridge, IL
- $17 - $18 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Front Desk Agent
Marriott Oak Brook —Oak Brook, IL
- From $18 an hour
- Full-time
- Writing skills
- Hotel
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
13d
Night Auditor
Hyatt House Chicago/Oak Brook —Oak Brook, IL
- $15.50 - $20.00 an hour
- Overtime
- Basic math
- Mid-level
- Hotel
- Paid time off
- 401(k) matching
Quick Apply
Front Desk Agent
Chicago Marriott Oak Brook —Oak Brook, IL
- $18 an hour
- Weekends as needed
- Writing skills
- Hotel
- Computer skills
- Paid holidays
- Disability insurance
Quick Apply
Guest Service Agent
SpringHill Suites Chicago Southwest at Burr Ridge/Hinsdale —Burr Ridge, IL
- $17 - $18 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Front Desk Agent
DoubleTree by Hilton Hotel Chicago - Oak Brook —Oak Brook, IL
- $18 an hour
- Weekends as needed
- Writing skills
- Hotel
- Computer skills
- Paid holidays
- Disability insurance
Quick Apply
Night Auditor
Chicago Marriott Oak Brook —Oak Brook, IL
- $20 - $22 an hour
- Weekends as needed
- Writing skills
- Hotel
- Computer skills
- Paid holidays
- Disability insurance
Quick Apply
9d
Guest Service Agent
SpringHill Suites Chicago Elmhurst/Oakbrook Area —Elmhurst, IL
- From $18 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Front Desk Agent
Marriott International, Inc —Lombard, IL
- $16.00 - $16.50 an hour
- Full-time
- Residential
- Hotel
- High school diploma or GED
Front Office Supervisor (flexible)
Crescent Hotels & Resorts LLC —Oak Brook, IL
- Night shift
- Ability to walk for extended periods
- Computer literacy
- Writing skills
Quick Apply
Guest Service Agent - Hilton Chicago
Hilton —Chicago, IL
- $27 an hour
- Full-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
Front Desk Agent
Atira Hotels —Willowbrook, IL
- $16.00 - $17.50 an hour
- 8 hour shift
- Hotel
- High school diploma or GED
- Typing
- Paid training
- Paid holidays
Quick Apply
4d
Reservations Agent
Four Seasons —Chicago, IL
- $25.43 - $26.93 an hour
- Weekends as needed
- US work authorization
- Military encouraged
- Computer skills
Guest Service Agent / Night Auditor
Best Western Downers Grove —Downers Grove, IL
- $17 - $18 an hour
- Weekends as needed
- Word processing
- Computer literacy
- Basic math
- Commuter assistance
- Paid holidays
Quick Apply
Night Auditor
Hersha Hospitality Management, LP —Burr Ridge, IL
- $19 - $20 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Computer skills
- Wellness program
- Commuter assistance
(PT) Agent Front Desk
InterContinental —Chicago, IL
- $26.24 - $28.42 an hour
- Part-time
- Sales
- Writing skills
- Basic math
Hotel Front Desk Manager
Embassy Suites by Hilton Chicago Lombard Oak Brook —Lombard, IL
- $50,000 - $55,000 a year
- Mid-level
- Microsoft Office
- Hotel
Quick Apply
13d
Guest Service Agent
The Langham Chicago —Chicago, IL
- $22.00 - $27.50 an hour
- Full-time
- Mid-level
- 3 years
- Hotel
- Free parking
- AD&D insurance
Quick Apply
11d
Concierge Guest Services
Kimpton Hotels & Restaurants —Chicago, IL
- $25 an hour
- Weekends as needed
- Research
- Hotel
- High school diploma or GED
Quick Apply
12d
Budtender
Ivy Hall —Bolingbrook, IL
- $18 - $19 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Merchandising
Quick Apply
8d

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guest service agent jobs near hinsdale il

Guest Service Agent

Hersha Hospitality Management, LP -
Burr Ridge, IL

Apply Now

Job Details

Full-time
$17 - $18 an hour

Benefits

Wellness program
Commuter assistance
Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance
Referral program

Qualifications

Financial audits
Safety data sheets (SDS)
Hotel and accommodations payment processing
Serving clients
Phone communication
Payment processing
Greeting customers
Customer satisfaction tracking
Hotel and accommodations guest luggage handling
Answering guest questions
High school diploma or GED
Hotel room assignment management
Making change
Financial record maintenance
Property management systems (PMS)
Handling customer service requests
Safety equipment
Telephone systems
Hotel and accommodations guest complaints handling
Safety standard operating procedures
Bookkeeping
Entry level

Full Job Description

Compensation: $17.00 to $18.00 per hour

Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.

Your Growth Path

Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager

Your Focus

Immediately greet guests and offer to assist with their needs.
Register and assign guests to hotel rooms.
Establish methods of payment and verify credit.
Make and confirm reservations.
Compute bills, collect payments, and make change for guests.
Transmit and receive messages, using telephones or the PMS system.
Respond to guest requests in a timely manner.
Receive and resolve guest complaints, elevating to supervisor if necessary.
Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms.
Perform bookkeeping activities, such as balancing accounts and conducting audits.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
Ensure overall guest satisfaction.
Perform other duties as requested by management.

Your Background and Skill

High School diploma or equivalent preferred.
Previous customer service experience or equivalent training required.
Knowledge of PMS systems preferred.

HHM Hotels Benefits and Perks

Competitive wages for full time and part time opportunities
Medical, Dental and Vision Health Insurance
Paid Time Off
401k Company Match
Daily Pay
Free Basic Life Insurance
24/7 access to TELUS Health, a confidential work-life resource.
Travel Discounts
Commuter Transit and Commuter Parking Benefits
Employee Assistance and Wellness Program
Educational/Professional Development
Referral Bonus Program

Work Environment and Context

Work schedule varies and may include working on holidays, weekends and alternate shifts.
Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

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Refine Your Search

guest service agent jobs in hinsdale il

Guest Service Agent

Front Desk Agent

Night Auditor

Front Desk Agent

Guest Service Agent

Front Desk Agent

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Guest Service Agent

Front Desk Agent

Front Office Supervisor (flexible)

Guest Service Agent - Hilton Chicago

Front Desk Agent

Reservations Agent

Guest Service Agent / Night Auditor

Night Auditor

(PT) Agent Front Desk

Hotel Front Desk Manager

Guest Service Agent

Concierge Guest Services

Budtender

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