Top 73 Front desk agent Jobs in Hixson Tn

Guest Service Representative
FAIRFIELD INN & SUITES - CHATTANOOGA —Chattanooga, TN
- Part-time
- Computer literacy
- English
- Mid-level
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Front Desk
Gold's Gym - East Tennessee LLC —Hixson, TN
- $10 - $12 an hour
- Part-time
- No degree
- Front desk
- Entry level
- Health insurance
- Paid time off
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Front Desk Receptionist
Hair Benders Internationale —Chattanooga, TN
- $15 - $17 an hour
- Full-time
- In person
- Customer service
- High school diploma or GED
- In-person
- Health insurance
- Dental insurance
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3d
2nd Shift Hotel Front Desk
Dynamic Hamilton Place LLC —Chattanooga, TN
- $15 - $16 an hour
- Hotel
- Organizational skills
- Computer skills
- Employee discount
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4d
Front Desk Attendant - North River Y
YMCA —Chattanooga, TN
- $14 an hour
- Part-time
- Management
- High school diploma or GED
- In-person
- Paid training
- Employee discount
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Front Desk Associate
Sequoyah Animal Hospital PC —Soddy-Daisy, TN
- $11 - $15 an hour
- Full-time
- Communication skills
- Entry level
- Opportunities for advancement
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Front Desk Representative (Holiday Inn) 3pm-11pm
Eco Properties LLC —Chattanooga, TN
- $15.50 - $16.00 an hour
- Weekends as needed
- Hotel
- Communication skills
- Entry level
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10d
Front Desk Associate
Planet Fitness —Hixson, TN
- Part-time
- Background check
- 18 years or older
- High school diploma or GED
- Health insurance
- Dental insurance
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3d
Orthodontic Front Desk Concierge/Treatment Coordinator- Full Time
Greater Chattanooga Orthodontics —Chattanooga, TN
- $18 - $24 an hour
- Full-time
- Spanish
- Dental office
- English
- Profit sharing
- Health insurance
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Hotel Front Desk Agent
PULSE HOSPITALITY LLC —Chattanooga, TN
- Full-time
- Hotel
- Cleaning
- Communication skills
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10d
Guest Service Representative (AM & PM)
Holiday Inn Express Downtown MLK —Chattanooga, TN
- 8 hour shift
- Writing skills
- English
- Hotel
- Paid holidays
- Health insurance
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Front Desk Clerk | CD Office of Family Empowerment
City of Chattanooga, TN —Chattanooga, TN
- $16.72 an hour
- Full-time
- Background check
- Word processing
- Office
- Health insurance
- Paid time off
1d
Medical Front Desk Receptionist
Centerstone of Tennessee, Inc. —Chattanooga, TN
- $15 - $21 an hour
- Full-time
- Research
- 3 years
- High school diploma or GED
- 403(b) matching
- Health savings account
Quick Apply
1d
Guest Service Representative
TRU by Hilton Shallowford —Chattanooga, TN
- 8 hour shift
- Writing skills
- English
- Hotel
- Paid holidays
- Health insurance
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Front Desk Coordinator
Cloudland Dental —Chattanooga, TN
- Full-time
- Dental office
- High school diploma or GED
- Quality control
- Disability insurance
- Health insurance
Sales Concierge
Bolt Farm Treehouse —Whitwell, TN
- $20 - $26 an hour
- Full-time
- Ability to walk for extended periods
- Ability to lift 50 pounds
- Driver's License
Quick Apply
Front Desk Clerk - Marriott
Marriott Chattanooga —Chattanooga, TN
- 8 hour shift
- Computer literacy
- Writing skills
- English
Quick Apply
Guest Service Representative
CANDLEWOOD SUITES - CHATTANOOGA HAMILTON —Chattanooga, TN
- Weekends as needed
- Computer literacy
- English
- Mid-level
Quick Apply
Guest Service Agent
Drury Hotels Company LLC —Chattanooga, TN
- $16.36 an hour
- Urgently hiring
- English
- Hotel
- Cleaning
- Health insurance
- Dental insurance
14d
Guest Service Representative
Home2Suites by Hilton Hamilton Place —Chattanooga, TN
- 8 hour shift
- Writing skills
- English
- Hotel
- Paid holidays
- Health insurance
Quick Apply

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Guest Service Representative

FAIRFIELD INN & SUITES - CHATTANOOGA
Chattanooga, TN

Quick Apply

Job Details

Part-time

Qualifications

Computer operation
Hotel and accommodations payment processing
Cash amount verification
Phone communication
Answering guest questions
English
Conflict management
Property management systems (PMS)
Computer skills
General management
Office phone management

Full Job Description

Description:

Provides excellent guest service in an efficient, courteous professional manner; follow LBA standards of friendly hospitality while adhering to guidelines and procedures. Execute selling strategies to enhance the hotel revenue.

Responsible for the total front office operations: Acts as Manager on Duty as needed, responds immediately to guest requests, represents the hotel in the morning and afternoon hours, maintains thorough communication with management staff.

PREREQUISITES

Company associates have access to guestrooms and property. As such, character traits of honesty and trustworthiness are essential to this position and must be displayed at all times. Per company policy, potential associates must pass appropriate security clearances.

Experience in service, sales, telesales or guest relations type of industry preferred
High school diploma or equivalent of same

SUMMARY OF ESSENTIAL JOB FUNCTIONS

Must be able to perform major life activities: Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.
Must be able to push or pull 60 pounds unassisted and lift and/or carry 30 pounds unassisted.
Must be able to stand for eight hours, bend, stretch, reach.
Must be able to see and hear.
Must be able to communicate with other associates and/or guests.

Requirements:

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Knowledge:

Entire property, staff, services, hours of operation, type of rooms, locations, rates, discounts.
Frequent Stay Program
Reservations procedures including cancellations and “walking” guest
Phone etiquette and answering procedures
Area shopping, dining, entertainment and travel directions to assist guest inquiries.
Daily hotel operations, check daily events, bulletin boards and be up to date on changes, new procedures and events.
Manager on Duty functions when necessary or as scheduled

Skills:

Computer literate to thoroughly operate property management system: post charges, compute bills, collect payment and make change.
Proficient in written and verbal English
Problem solving and conflict resolution skills

Abilities:

Multi task, remain associate and guest service centric.
Communicate with guests, co-workers receiving and transmitting mail, phone and written messages and relay pertinent information using communication log books.
Assist with guest issues with professionalism, maintaining hospitable attitude

SPECIFIC RESPONSIBILITIES

Greet and register guests, provide room assignments, maintain guest privacy, and accommodate special request when possible.
Promote and sell services/amenities of the hotel.
Promote repeat business by offering to take future reservations and providing recommendations for alternate same brand-type products.
Be aware of potential sales leads and contacts thorough guest interaction. Report information to the appropriate individual.
Keep housekeeping and other departments informed of any special requests, late check-outs, and special needs areas.
Check all credit cards for validity before the end of the shift.
Learn and utilize PMS.
Ensure all cash, check and miscellaneous departments are in balance at shifts end.
Assist in other areas: F & B, cleanliness of property wherever assistance is needed for guest satisfaction.
Help maintain a clean and professional lobby, dining area; dusting vacuuming, cleaning tables, etc.
Have a thorough working knowledge of emergency procedures.
Practice safety standards at all times and be alert to hazardous conditions. Report or correct any hazardous conditions immediately.
Report any unusual occurrences or request to the manager.
Maintain certification from a responsible
Utilize Service Recovery Log and other necessary communication logs from shift to shift.
Maintain stock/cleanliness in the market area.
Where applicable, follow approved laundry procedures, ensure understanding of operation of washers and dryers. Assist with folding linen accord to proper standards.
Other duties as assigned, including assisting in other departments such as laundry, housekeeping or food and beverage.

WORKING CONDITIONS/SPECIAL REQUIREMENTS

This position requires a physical presence at the hotel and is not conducive of telecommuting or remote work.
Standing, walking for long periods of time while maintaining a friendly professional image.
May be required to work any day/shift, including weekends.

POSITIONS FOR POSSIBLE ADVANCEMENT

Assistant General Manager
Guest Service Manager
Guest Service Supervisor

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.

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Refine Your Search

front desk agent jobs in hixson tn

Guest Service Representative

Front Desk

Front Desk Receptionist

2nd Shift Hotel Front Desk

Front Desk Attendant - North River Y

Front Desk Associate

Front Desk Representative (Holiday Inn) 3pm-11pm

Front Desk Associate

Orthodontic Front Desk Concierge/Treatment Coordinator- Full Time

Hotel Front Desk Agent

Guest Service Representative (AM & PM)

Front Desk Clerk | CD Office of Family Empowerment

Medical Front Desk Receptionist

Guest Service Representative

Front Desk Coordinator

Sales Concierge

Front Desk Clerk - Marriott

Guest Service Representative

Guest Service Agent

Guest Service Representative

I want to receive the latest job alert for front desk agent in hixson tn

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