Top 9 It help desk support Jobs in Hixson Tn

IT Support Technician
United Enertech Corporation —Chattanooga, TN
- Full-time
- Computer science
- Computer Science
- Mid-level
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IT Services Specialist
Mueller Water Products —Chattanooga, TN
- Full-time
- Computer science
- Computer Science
- Mid-level
- Paid parental leave
- Employee stock purchase plan
Network Administrator
Millennium Bank —Chattanooga, TN
- Background check
- Pass drug screening
- Mid-level
- AD&D insurance
- Paid holidays
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Senior User Support Specialist
Contact Government Services, LLC —Chattanooga, TN
- Full-time
- Word processing
- Mid-level
- 1 year
- Health insurance
- Dental insurance
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Encompass Admin & Mortgage Systems Manager
FirstBank —Chattanooga, TN
- Full-time
- Computer science
- Computer Science
- Research
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Technology Support Technician 1
Hamilton County Department Of Education —Chattanooga, TN
Must maintain a valid state issued driver’s license. The purpose of this classification is to provide technical support in a team environment with continual…
13d
IT Support Technician
United Enertech Corporation —Chattanooga, TN
Associate degree in Information Technology, Computer Science, or a related field preferred; equivalent education, training, and/or relevant work experience will…
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Service Desk Technician
Community Choice Financial Family of Brands —Dublin, OH
Experience performing basic network troubleshooting in an enterprise. Plans include dental, vision, short-term and long-term disability plans, supplemental life…
12d
It Help Desk Support Technician - OH
Beacon Specialized Living —Worthington, OH
Associate degree in Information Technology or related field, preferred. Approved by state, federal and government entities to work within BSLS programs.
$54,000 - $57,000 a year
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it help desk support jobs near hixson tn

IT Support Technician

United Enertech Corporation -
Chattanooga, TN

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Job Details

Full-time

Qualifications

Moving
Desktop (troubleshooting support)
Customer support ticket management
Customer support

Full Job Description

Position Summary

S&P Air Control is seeking a dependable and customer-focused IT Technician to provide first-line technical support across a multi-site environment. This role serves as the primary point of contact for end-user issues and is responsible for delivering timely, accurate, and professional technical assistance while ensuring minimal disruption to business operations.

The ideal candidate demonstrates strong communication skills, accountability, and a proactive approach to troubleshooting while maintaining a high level of service and user satisfaction.

Key Responsibilities

Serve as the first point of contact for IT support requests
Troubleshoot hardware, software, and network issues
Provide remote and on-site support
Document incidents and resolutions
Escalate complex issues appropriately
Assist with onboarding/offboarding
Support Microsoft 365 services
Deploy and maintain endpoint devices
Follow IT policies and security standards
Identify recurring issues and improvements

Performance Expectations

Demonstrates professionalism and accountability
Takes ownership of tickets through resolution
Communicates clearly with users and team
Maintains accurate documentation
Prioritizes effectively in fast-paced environment
Escalates and collaborates appropriately
Follows security and compliance standards

Qualifications

Associate degree in Information Technology, Computer Science, or a related field preferred; equivalent education, training, and/or relevant work experience will be considered1?3 years helpdesk or customer support experience
Strong troubleshooting skills
Excellent communication skills
Ability to work independently and in a team

Technical Experience

Windows 10/11 support
Microsoft 365 basics
Active Directory familiarity
Basic networking concepts
Ticketing systems experience

Preferred Experience

Intune or endpoint management tools
Computer imaging/deployment
Printer and VoIP support
IT documentation experience

Physical Requirements

Lift up to 50 pounds
Install and move IT hardware

Work Environment

On-site in Chattanooga with occasional travel. Requires on-call and after-hours support.

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it help desk support jobs in hixson tn

IT Support Technician

IT Services Specialist

Network Administrator

Senior User Support Specialist

Encompass Admin & Mortgage Systems Manager

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