Top 96 It technical Jobs in Hohenwald Tn

Service Desk Analyst II
HCTec —Hohenwald, TN
- Full-time
- Software troubleshooting
- Customer service
- Research
- Health savings account
- Health insurance
Quick Apply
Product Security Engineer - AI Trainer
DataAnnotation —Tennessee
- $50 - $100 an hour
- Part-time
- Remote
- English
- Mid-level
- Bachelor's degree
- Flexible schedule
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Cybersecurity Technical Writer - AI Trainer
DataAnnotation —Tennessee
- $50 - $100 an hour
- Part-time
- Remote
- English
- Mid-level
- Bachelor's degree
- Flexible schedule
Quick Apply
Product Manager
Mueller Water Products —Tennessee
- Full-time
- Engineering
- Product management
- Travel
- Paid parental leave
- Employee stock purchase plan
Penetration Tester (Ethical Hacker) - AI Trainer
DataAnnotation —Tennessee
- $50 - $100 an hour
- Part-time
- Remote
- English
- Mid-level
- Bachelor's degree
- Flexible schedule
Quick Apply
Digital Forensics Examiner - AI Trainer
DataAnnotation —Tennessee
- $50 - $100 an hour
- Part-time
- Remote
- English
- Mid-level
- Bachelor's degree
- Flexible schedule
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IT Specialist
Lumber Liquidators —Lawrenceburg, TN
- $36,000 - $42,000 a year
- Full-time
- Mid-level
- Windows
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Quick Apply
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Hohenwald, TN
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
Construction Technical Specialist - Autodesk FORMA ( ACC )
MicroCAD Training & Consulting, Inc. —United States
- Full-time
- Remote
- 7 years
- Presentation skills
- Travel
- Health savings account
- Paid holidays
Quick Apply
FBI Special Agent: Cybersecurity/IT Expertise
Federal Bureau of Investigation —United States
- $103,236 - $133,200 a year
- Full-time
- Doctoral degree
- Mid-level
- Master's degree
Application Security Engineer
H.W. Kaufman Group —United States
- Full-time
- Remote
- 5 years
- Salesforce
- Analysis skills
Senior Salesforce Engineer
Brooksource —United States
- $65 - $75 an hour
- Full-time
- Remote
- Background check
- 5 years
- Senior level
- Health savings account
- Paid holidays
Quick Apply
Senior Manager of Software Engineering: Observability
Jack Henry & Associates —United States
- Full-time
- Remote
- Computer Science
- SQL
- Mentoring
11d
ServiceNow Lead ITAM Technical Architect / Consultant - Remote working USA or Canada
Platform 6 Ltd —United States
- Contract
- Remote
- Senior level
- Communication skills
Quick Apply
Marketing Manager, Identity & Fraud Product Owner
Altria —United States
- $119,600 - $173,450 a year
- Full-time
- 7 years
- Marketing
- Office
- Profit sharing
- Paid parental leave
9d
Director Infrastructure Optimization & Technology Improvements
Washington Metropolitan Area Transit Authority —United States
- Full-time
- Writing skills
- Engineering
- Research
10h

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Data Analyst
Johnston & Associates —Thompsons Stn, TN
The ideal candidate is analytical, detail-oriented, and proactive, with strong technical skills and a commitment to data accuracy, system security, and…
$55,000 - $65,000 a year
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12d
Service Desk Analyst II
HCTec —Hohenwald, TN
High School Diploma, GED, or equivalent required; completion of two-year community college/vocational/technical school in a relevant field preferred.
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IT Support Technician
Metro Early College High School —Columbus, OH
Prepare end user support documentation and knowledge educating clients on procedures for resolving or preventing recurrence of a technical problems.
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Desktop Support Specialist
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We are seeking a skilled professional to resolve software, hardware, and network issues, offering technical assistance to a diverse range of customers and…
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it technical jobs near hohenwald tn

Service Desk Analyst II

HCTec -
Hohenwald, TN

Quick Apply

Job Details

Full-time

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance
Referral program

Qualifications

Software troubleshooting
Customer service
Employee relationship building
Windows
High school diploma or GED
Driver's License
Desktop applications
Telecommunications headsets
Cross-functional collaboration
Help desk
Mobile devices

Full Job Description

POSITION SUMMARY:

The Service Desk Analyst II is responsible for supporting customers in the form of providing timely and enthusiastic remote support from our 24/7 call center environment. In addition, this role will be responsible for technical support to patients, physicians, and hospital staff for related hospital applications through a variety of support channels. Customer Service and communication skills are a must and critical to the success of this role. This candidate will be expected to be able to work both independently and as part of a team and be able to adapt to new technologies and environments.

ESSENTIAL FUNCTIONS:

To perform this job, an individual must perform each essential function satisfactorily with or without reasonable accommodation.

Take phone calls as directed/needed for client SLA's

Interact with customers to provide and process information in response to inquiries, concerns, and requests

Gather customer’s information and determine the issue by evaluating and analyzing the symptoms

Deliver service and support to end-users, including via remote connection or over the Internet

Research required information using available resources

Follow standard processes and procedures

Accurately process and record call transactions using a computer and designated tracking software

Organize ideas and communicate oral messages appropriate to listeners and situations

Follow up and make scheduled call backs to customers where necessary

Stay current with system information, changes and updates

Identifies troubleshooting techniques/steps; Document all case information and updates as information becomes available via Healthy IT ticketing system

Follows proper escalation procedures as defined by management

Ensure customers receive prompt, accurate and courteous service

Other duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES

The requirements listed below are representative of the knowledge, skills and/or abilities required.

High School Diploma, GED, or equivalent required; completion of two-year community college/vocational/technical school in a relevant field preferred

Customer service support experience in a call center environment via multiple channels (phone/chat/email) or technical support and/or troubleshooting experience

Current valid State Drivers’ License

Proper phone etiquette and effective listening skills

Ability to speak and write clearly and accurately with demonstrated proficiency in typing and grammar

Knowledge of customer service principles and practices

Medical/clinical terminology is preferred, but not required

Must be able to sit for long periods of time

Position requires use of headset/microphone

Experience supporting software computer applications and equipment from a helpdesk environment

Experience maintaining, and troubleshooting all versions of Microsoft Windows operating system

Experience with mobile device support (iPhone, Android, Windows Mobile)

Must be a team player and build good working relationships across all functions

Must have a strong personal drive for delivering great customer service, and thrive in a fast-paced, high energy environment with a proactive focus

Need to be flexible, adaptable, and possess creative problem-solving skills

INDCORP

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Vision insurance

Experience:

Help desk: 1 year (Preferred)
Windows: 1 year (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

it technical jobs in hohenwald tn

Service Desk Analyst II

Product Security Engineer - AI Trainer

Cybersecurity Technical Writer - AI Trainer

Product Manager

Penetration Tester (Ethical Hacker) - AI Trainer

Digital Forensics Examiner - AI Trainer

IT Specialist

Seasonal, Operations Technical Specialist (Part Time)

Construction Technical Specialist - Autodesk FORMA ( ACC )

FBI Special Agent: Cybersecurity/IT Expertise

Application Security Engineer

Senior Salesforce Engineer

Senior Manager of Software Engineering: Observability

ServiceNow Lead ITAM Technical Architect / Consultant - Remote working USA or Canada

Marketing Manager, Identity & Fraud Product Owner

Director Infrastructure Optimization & Technology Improvements

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