Top 233 Patient services representative Jobs in Holden, Ma

Summit Eldercare Service Coordinator
Fallon Health —Worcester, MA
- Full-time
- Basic math
- Mid-level
- Office
Sr. Medical Secretary
Community Neuroscience Services —Leominster, MA
- From $26 an hour
- Full-time
- Background check
- HIPAA
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Dental Insurance Coordinator
University Dental Group —Worcester, MA
- $23 - $25 an hour
- Full-time
- Dental office
- Mid-level
- In-person
- Paid holidays
- Health insurance
Quick Apply
14d
Front Desk Receptionist (Grafton)
DENTAL DREAMS —Worcester, MA
- $16 - $18 an hour
- Full-time
- Spanish
- Dental office
- 1 year
- Health insurance
- Dental insurance
Quick Apply
Pharmacy Technician / Patient Service Representative
Amerita —Hudson, MA
- $28 - $34 an hour
- Full-time
- OSHA
- Basic math
- Mid-level
- Disability insurance
- Health insurance
Associate Patient Care Coordinator
Optum —Worcester, MA
- $20 - $36 an hour
- 8 hour shift
- Remote
- 18 years or older
- Microsoft Excel
- Microsoft Outlook
- AD&D insurance
- Employee stock purchase plan
3h
Patient Care Coordinator
Optum —Worcester, MA
- $18 - $32 an hour
- 8 hour shift
- Hybrid work
- 18 years or older
- Microsoft Outlook
- Pass drug screening
Optical Receptionist
Holden Eye care —Holden, MA
- $20 - $24 an hour
- Full-time
- HIPAA
- English
- Clinic
- Paid time off
Quick Apply
13d
Patient Care Representative
42 North Dental —Worcester, MA
- $21 - $24 an hour
- Dental office
- HIPAA
- Entry level
Quick Apply
Unit Secretary, 5 East, Inpatient Pediatrics, 32 Hour, Days
UMass Memorial Health —Worcester, MA
- $19.74 - $26.96 an hour
- 8 hour shift
- Hospital
- Inpatient
- Office
1d
Registration Clerk
CAREWELL URGENT CARE OF MA, PC —Worcester, MA
- $19 - $23 an hour
- 12 hour shift
- Microsoft Outlook
- High school diploma or GED
- SharePoint
Quick Apply
Financial Clearance Specialist- REMOTE
UMass Memorial Health —Worcester, MA
- $17.43 - $31.37 an hour
- 8 hour shift
- Remote
- Customer service
- Medical office experience
- High school diploma or GED
Registration Representative 32hrs, 9:30a-6p
UMass Memorial Health —Worcester, MA
- $19.74 - $26.96 an hour
- 8 hour shift
- Surgery
- Computer literacy
- Writing skills
8d
Receptionist / Office Coordinator-Grove St., Worcester, MA - Great Schedule, Great Pay & benefits!
Fallon Health —Worcester, MA
- $21 - $22 an hour
- Full-time
- Microsoft Outlook
- Office
- High school diploma or GED
14d
Clinical Front desk/ Medical assistant
Worcester Pain Management —Worcester, MA
- $20.42 - $30.61 an hour
- Temporary
- Bilingual
- Inventory management
- HIPAA
- 401(k)
- Paid time off
Quick Apply
Ambulatory Service Representative, Otolaryngology, 40 Hours, Days
UMass Memorial Health —Worcester, MA
- $20.94 - $29.27 an hour
- 8 hour shift
- Urgent Care
- Outpatient experience
- 3 years
2d
Unit Secretary, South 6, 24 Hours, Days
UMass Memorial Health —Worcester, MA
- $19.74 - $26.96 an hour
- 8 hour shift
- Hospital
- Inpatient
- High school diploma or GED
Outbound Call Center - $20/hr - hybrid/remote
Fallon Health —Worcester, MA
- $20 an hour
- Full-time
- Hybrid work
- Computer literacy
- High school diploma or GED
- Bachelor's degree
Patient Experience Coordinator (Medical Receptionist)
Skin Dermatology —Shrewsbury, MA
- $20 - $26 an hour
- Full-time
- Inventory management
- HIPAA
- Computer skills
- Paid jury duty
- Paid holidays
Quick Apply
Receptionist
The Hermitage HealthCare —Worcester, MA
- $19.00 - $19.97 an hour
- Weekends as needed
- Background check
- Skilled nursing facility
- Computer literacy
- Paid holidays
- Health insurance

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Summit Eldercare Service Coordinator

Fallon Health -
Worcester, MA

Apply Now

Job Details

Full-time

Qualifications

Computer operation
Basic math
Employee relationship building
Productivity software
Stakeholder relationship building
Client interaction via phone calls

Full Job Description

Overview:

About us:

Fallon Health is a company that cares. We prioritize our members-always-making sure they get the care they need and deserve. Founded in 1977 in Worcester, Massachusetts, we deliver equitable, high-quality coordinated care and are continually rated among the nation’s top health plans for member experience, service, and clinical quality.

Fallon Health’s Summit ElderCare® is a Program of All-Inclusive Care for the Elderly–PACE for short. PACE, an alternative to nursing home care, is a program that helps people 55 and older continue living safely at home. At Fallon Health, we believe our individual differences, life experiences, knowledge, self-expression and unique capabilities allow us to better serve our members. We embrace and encourage differences in age, race, ethnicity, gender identity and expression, physical and mental ability, sexual orientation, socio-economic status and other characteristics that make people unique.

Today, guided by our mission of improving health and inspiring hope, we strive to be the leading provider of government-sponsored health insurance programs—including Medicare, Medicaid, and PACE— in the region.

Brief summary of purpose

Provides coordination, scheduling and problem resolution for all approved home care services for SE participants. Documents all actions in a timely manner in an electronic medical record (EMR). Supports other program administration needs as assigned.

Responsibilities:

Primary Job Responsibilities

Coordinates and schedules home care services to implement the plan of care established by the interdisciplinary team (IDT).
Works collaboratively with Home Care nurses and other staff, vendors, participants and families to support SE’s mission, promote high quality care and service as well as positive internal and external customer relations.
Communicates with homecare agencies and other vendors to coordinate services including initial orders, changes, cancellations and resumption of services.
Demonstrates professionalism and acts as an ambassador for Fallon Health and Summit ElderCare at all times
Emails or faxes open case needs to homecare agencies as required.
Effectively utilizes established systems and procedures to identify problem cases and alert management of need for additional interventions.
Follows up on all non-assigned cases as required until services are secured.
Documents all vendor authorizations and service coordination efforts in the EMR and other identified systems as assigned.
Documents all participant related telephone calls in the EMR.
Faciliates timely delivery of service authorizations to vendors.
Maintains a positive working relationship with peers, vendors and other staff.
Maintains an accurate record of participants’ home care services in a designated format.
Utilizes established systems to track data as assigned. Prepares reports as requested.
Conducts periodic audits of claims paid to ensure services were authorized by the IDT and facilitates resolution of identified issues.
Performs photocopying, faxing and other clerical duties as required.
Performs other duties as assigned by Operations Manager and other leadership staff.

Qualifications:

Qualification requirements

Education

High School diploma or equivalent preferred, or substantial work experience.

License/Certification

n/a

Experience

Past home care coordination experience highly desirable. Previous customer service experience preferred.
Excellent telephone and customer service skills
Relationship building skills
Strong organizational skills
Strong work ethic
Strong basic computer and office skills specifically with Microsoft Office
Ability to plan work and meet required deadlines
Ability to work in a fast-paced environment
Basic math skills
Ability to learn insurance terminology related to authorizations, claims and payments
Ability to perform multiple tasks efficiently and accurately, to proactively identify problems and resolve issues with minimal supervision.

Pay Range Disclosure:

In accordance with the Massachusetts Wage Transparency Act, the pay for this position is budgeted for $23.20 per hour which reflects what we reasonably and in good faith expect to pay at the time of posting. Final compensation will depend on the candidate’s experience, skills, and fit with the role’s responsibilities.

Fallon Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

#P02

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Refine Your Search

patient services representative jobs in holden, ma

Summit Eldercare Service Coordinator

Sr. Medical Secretary

Dental Insurance Coordinator

Front Desk Receptionist (Grafton)

Pharmacy Technician / Patient Service Representative

Associate Patient Care Coordinator

Patient Care Coordinator

Optical Receptionist

Patient Care Representative

Unit Secretary, 5 East, Inpatient Pediatrics, 32 Hour, Days

Registration Clerk

Financial Clearance Specialist- REMOTE

Registration Representative 32hrs, 9:30a-6p

Receptionist / Office Coordinator-Grove St., Worcester, MA - Great Schedule, Great Pay & benefits!

Clinical Front desk/ Medical assistant

Ambulatory Service Representative, Otolaryngology, 40 Hours, Days

Unit Secretary, South 6, 24 Hours, Days

Outbound Call Center - $20/hr - hybrid/remote

Patient Experience Coordinator (Medical Receptionist)

Receptionist

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