Top 22 Customer service manager Jobs in Holland Mi

Account Manager - Client Service Professional
Landscape Design Services, Inc. —Holland, MI
- Weekends as needed
- Spanish
- Pass drug screening
- English
- Profit sharing
- Health insurance
Quick Apply
1d
Service Supervisor
Cintas —Grand Rapids, MI
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
- Profit sharing
- AD&D insurance
Client Care Lead
PLANTENGA'S CLEANERS —Grand Haven, MI
- $14 - $16 an hour
- Full-time
- Microsoft Excel
- Customer service
- Fair chance
- Dental insurance
- 401(k)
Quick Apply
Customer Success Manager
Nathan Smith State Farm —Grand Rapids, MI
- $45,000 - $65,000 a year
- Full-time
- Mid-level
- Office
- In-person
- 401(k)
- Paid time off
Quick Apply
CUSTOMER RELATIONS MANAGER
Century Complete —Holland, MI
- Remote
- Microsoft Excel
- Mid-level
- Residential
Quick Apply
Customer Success and Support Manager
ESPEC North America Inc —Hudsonville, MI
- $100,000 - $120,000 a year
- Microsoft Excel
- Marketing
- 5 years
Quick Apply
Client Delivery Manager
Thrive —Holland, MI
- Full-time
- Hybrid work
- Mid-level
- Contracts
- Experience equivalent to degree accepted
Quick Apply
Regional Service Manager
MillerKnoll —Zeeland, MI
- Full-time
- 3 years
- Bachelor's degree
- Product management
9d
Customer Service Manager
D&W Fresh Market —Holland, MI
- Full-time
- Spanish
- Ability to walk for extended periods
- Mid-level
Quick Apply
9d
Customer Care Manager - State Farm Agent Team Member
Sam Martin - State Farm Agent —Holland, MI
- $40,000 - $50,000 a year
- Full-time
- Mid-level
- Office
- Administrative experience
- Paid time off
- 401(k) matching
Quick Apply
Service Manager
Cintas —Grand Rapids, MI
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
- Profit sharing
- AD&D insurance
Customer Service Lead
Family Fare —Allendale, MI
- Full-time
- Ability to walk for extended periods
- Computer literacy
- Mid-level
Quick Apply
6d
Customer Experience Lead - Full Time
Burlington —Grandville, MI
- $14.75 an hour
- Part-time
- Merchandising
- Mid-level
- Retail management
- Paid holidays
- Health insurance

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Customer Service/Scheduler
Techno-Coat Inc —Holland, MI
The ability to use the office automation, communication, software and tools. Communicating with customers and internal manufacturing teams.
$48,000 - $56,000 a year
Quick Apply
5d
Bilingual Customer Service Representative
Farm Bureau Insurance - The Zack Martin Agency —Holland, MI
Must be licensed or willing to obtain a Property & Casualty insurance license (support may be provided). Provide prompt, courteous service to clients via phone,…
$18 - $19 an hour
Quick Apply

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Account Manager - Client Service Professional

Landscape Design Services, Inc. -
Holland, MI

Quick Apply

Job Details

Full-time
1 day ago

Benefits

Profit sharing
Health insurance
Flexible spending account
Paid time off
Employee assistance program
401(k) matching
Employee discount
Referral program

Qualifications

Outdoor work experience
Account development
Company vehicle operation
High school diploma or GED
Client services
B2B sales
Account management

Full Job Description

Larry J. Bakker launched Landscape Design Services in 1968 at the same location where it remains today between Holland and Grand Haven. At the time, Larry was working out of his home with just one employee and a truck. Since then, the business has grown to become the largest full-service landscape company in West Michigan, with 190 professionals delivering landscape architecture, construction, and maintenance services at an exceptional level.

We are seeking an experienced Account Manager - Client Service Professional to serve as the primary point of contact for our landscape and winter maintenance clients. This is a relationship-driven role for someone who can grow a book of business through proposals and personal networking, deliver excellent client service, and act as a trusted liaison between our clients and field operations teams.

What You'll Do

● Serve as the primary point of contact for landscape and winter maintenance clients, acting as a liaison to our operations teams.

● Respond to daily client and prospect communication, orders, requests, and complaints promptly.

● Develop and present maintenance and enhancement proposals to current and prospective clients in a timely manner.

● Spot check projects to assure continued client confidence, and schedule work while familiarizing coordinators and crews with new projects.

● Participate in weekly maintenance scheduling and review meetings, and attend maintenance group operations meetings.

● Propose solutions to issues on client properties, and meet with clients to recommend landscape solutions.

● Strengthen client relationships through our Client Engagement Strategy — regular communication, periodic site visits, and follow-up reports.

● Market Landscape Design Services and our maintenance services through personal networking and various events, and support broader company marketing efforts.

● Develop and maintain a contracted book of business while identifying new opportunities and enhancements for existing clients.

● Work as a team with the other Client Service Professionals to meet and exceed group goals.

● Invoice clients monthly, or more frequently as work is completed, and monitor projects for efficiency and profitability.

What You'll Bring

● High school diploma or equivalent required.

● A two-year program or bachelor's degree with horticultural experience or education preferred.

● Previous sales or client service experience.

● Good verbal, written, and organizational skills.

● Problem resolution skills and the ability to communicate effectively with clients under pressure.

● Ability to work independently while collaborating as part of a team.

Preferred Qualifications

● CGIP or other industry certification.

● Horticulture coursework or training.

● Bilingual communication skills in Spanish and English.

Schedule, Travel, and Work Environment

This role splits time between the office and client properties throughout West Michigan, with regular site visits to check on ongoing maintenance and enhancement projects. A company vehicle is provided for client and job-site travel. Schedule may include some evening or weekend availability for networking events and seasonal client needs, particularly during peak growing season.

Physical Requirements

● Regular travel to client properties and job sites to conduct inspections and consultations.

● Ability to walk properties in varying outdoor conditions and terrain.

● Ability to safely operate a company vehicle for client and site visits.

● Communicate clearly and read/interpret proposals, contracts, and site plans.

● Any offer of employment is contingent upon successful completion of a pre-employment drug screening.

We Offer…

● Great Team Culture

● Competitive pay based on experience and skillset

● Company Vehicle

● Group Sales Bonus Plan

● Company Profit Sharing Plan

● 401(k) Matching

● Health Insurance

● Paid Vacation

● Employee Assistance Program

● Employee Discount

● Flexible Spending Account

A Bakker Family Business Since 1968

Benefits:

401(k) matching
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Paid time off
Referral program

Work Location: In person

Quick Apply

Refine Your Search

customer service manager jobs in holland mi

Account Manager - Client Service Professional

Service Supervisor

Client Care Lead

Customer Success Manager

CUSTOMER RELATIONS MANAGER

Customer Success and Support Manager

Client Delivery Manager

Regional Service Manager

Customer Service Manager

Customer Care Manager - State Farm Agent Team Member

Service Manager

Customer Service Lead

Customer Experience Lead - Full Time

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