Top 15 it analyst Jobs in hollis me

Help Desk Analyst
BROAD RIVER RETAIL —South Portland, ME
- $55,000 - $60,000 a year
- Hybrid work
- Inventory management
- Writing skills
- ERP systems
- Health insurance
- Dental insurance
Quick Apply
Senior Cybersecurity Analyst & Threat Hunter
IDEXX —Westbrook, ME
- $120,000 - $140,000 a year
- Full-time
- 6 years
- Computer Science
- Office
- Health insurance
- Dental insurance
Business Systems Analyst, CIAM
IDEXX —Westbrook, ME
- Full-time
- 5 years
- Analysis skills
- Bachelor's degree
Systems Programmer/Analyst
University of New England —Portland, ME
- Full-time
- Computer Science
- System design
- HIPAA
- Health insurance
- Dental insurance
3d
Analyst Workforce Systems
Ahold Delhaize USA —Scarborough, ME
- $63,440 - $109,320 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- High school diploma or GED
11h
Senior SAP SD Functional Analyst
IDEXX —Westbrook, ME
- $100,000 - $120,000 a year
- Full-time
- 5 years
- Office
- Analysis skills
- Health insurance
- Dental insurance
Analyst IV Business Systems - POS/Retail Payments
Ahold Delhaize USA —Scarborough, ME
- $92,640 - $138,960 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- 5 years
11h
MuleSoft Integration Analyst
CoolSys —United States
- $95,000 - $125,000 a year
- Full-time
- Background check
- Computer science
- Computer Science
- AD&D insurance
- Paid holidays
Information Assurance Analyst
Areli —United States
- $70 - $80 an hour
- Remote
- Mid-level
- 3 years
- Bachelor's degree
Quick Apply
Business System Analyst - Connected Car Services
Everforth CyberCoders —United States
- Full-time
- Azure
- No experience needed
- Mid-level
17h

Discover related jobs

Based on your search for it analyst jobs.

Quality Technician
Fiber Materials —Biddeford, ME
Effective written and oral communication skills; able to express oneself clearly and in technical and non-technical terms. High school diploma or GED.
Medical Laboratory Scientist / Medical Lab Technician (MLS, MT, MLT)
MaineHealth —Scarborough, ME
License/Certifications: Current applicable state(s) license as a Medical Technologist, Medical Laboratory Scientist, Clinical Laboratory Scientist, or as a…

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Business Systems Analyst II
M/I Homes —Columbus, OH
Bachelor’s degree (B.A./B.S.) or equivalent in specialized training from a four-year college or technical school combined with a minimum of ten years related…
Quick Apply
Technical Service Analyst
MedBen —Newark, OH
Associate degree in computer science or related field, required. Four-year degree in Computer Science or related field, preferred.
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for it analyst in hollis me

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it analyst jobs near hollis me

Senior Cybersecurity Analyst jobs in Westbrook, ME

Front Desk jobs in Harrisburg, Pa

Help Desk Analyst jobs in Rochester, Mn

Business Analyst Internship jobs in Dallas, Tx

Help Desk Analyst jobs in West Deptford, Nj

Front Desk jobs in Round Rock, Tx

Help Desk Analyst jobs in Pittsburgh, Pa

Help Desk Analyst jobs in San Francisco Bay Area, Ca

Senior Citizen jobs in Corona, Ca

Senior Cybersecurity Analyst jobs in Washington, Dc

Senior Cybersecurity Analyst jobs in Bedford, Ma

Senior Cybersecurity Analyst jobs in Napa, Ca

Senior Cybersecurity Analyst jobs in Tempe, Az

System Programmer jobs in Pittsburgh, Pa

System Administrator jobs in Irvine, Ca

It System Administrator jobs in San Francisco, Ca

System Programmer jobs in South Carolina

System Programmer jobs in New York, Ny

System Programmer jobs in Wickliffe, Oh

Business Systems Analyst jobs in Carmel, In

Help Desk Analyst

BROAD RIVER RETAIL -
South Portland, ME

Quick Apply

Job Details

$55,000 - $60,000 a year

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Employee discount
Opportunities for advancement
Life insurance

Qualifications

Mobile device support
VoIP administration
Windows
Printer (troubleshooting support)
Desktop (troubleshooting support)
Customer support ticket management
Telephone systems
Desktop administration
Peripheral hardware support
Mobile devices

Full Job Description

Help Desk Analyst

CULTURE SNAPSHOT

Broad River Retail is an organization of integrity, diversity and culture working together for the purpose of ‘Furnishing Life’s Best Memories’. At Broad River, we call all our employees “Memory Makers.” We do this because we know everyone that works for our Company has the power to make positive memories not only for our Guests, but also for their families, co-workers, and communities.

We take pride in training and developing our teams so that they can provide a premier customer experience to every Guest. Our Memory Makers are the driving force that has led us to being the largest and fastest growing Ashley licensee in the U.S. and landing us on the Top Places to Work list two years in a row in our industry.

AT A GLANCE

The Help Desk team provides support to our corporate office staff, retail team members across all retail locations, and our distribution centers. The successful candidate for the Help Desk Lead position must demonstrate excellent customer service, troubleshooting, and technical skills. Strong teamwork and multitasking abilities are essential. The ideal candidate is a self-starter who takes the initiative and maintains productivity. This includes proactively addressing support requests, following up on outstanding issues, and managing tasks with minimal oversight.

DAY IN THE LIFE AS THIS MEMORY MAKER

Excellent customer service skills: Provide a focus on providing exceptional support to a diverse range of users.
Strong troubleshooting and technical skills: Possess proficiency in hardware, software, and network troubleshooting.
Handle Tier 1 and Tier 2 Requests: A Tier 2 Help Desk typically deals with both basic (Tier 1) and more complex (Tier 2) support issues, acting as a go-to person for problem resolution.
Review and Act on Tickets: Ensuring that all tickets are addressed by the end of the workday is an essential task, helping maintain service standards.
Hardware/Software Upgrades and Repairs: Performing technical tasks such as upgrades and repairs aligns with the Lead’s role in ensuring smooth IT operations.
Support of Storis ERP System: Providing support for key systems, like an ERP, is common for a Tier 2, who often has more in-depth knowledge.
Follow-Up on Requests: Ensuring timely resolution of outstanding requests is crucial for maintaining service levels and user satisfaction.
Coverage During Business Hours: As a Tier 2 Help Desk Analyst, maintaining help desk coverage during operational hours is essential. Tier 2 team members contribute by ensuring availability and supporting continuity of service throughout the day.
Manage and Monitor Internal Assets: Overseeing inventory and asset management is a suitable responsibility for a Tier 2 Help Desk, ensuring resources are tracked and available.
Execute Special IT Projects: Participating in or leading special projects aligns with a Tier 2 role, often involving more complex tasks or leadership in specific areas.
Required Travel: Travel to store or distribution center locations will be required for site inventory visits or in-person troubleshooting.
Other Duties: Flexibility to take on additional tasks is standard for a Tier 2 Help Desk, as they often fill in gaps as needed.

WORKPLACE ENVIRONMENT

While performing the duties of this job the employee

Must be able to lift up to 15 pounds at a time.
WORK SCHEDULE OUTLINED ON SITE, HYBRID, REMOTE WITH EXPECTATIONS
Ability to work independently, as well as, in a collaborative team environment within an office setting.
Physical requirements such as extended periods of sitting and computer use may be required.
Ability to communicate effectively verbally, in writing, and/or electronically.
Ability to use logical reasoning for simple and complex problem solving.

In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to empower individuals with disabilities to undertake the essential duties and responsibilities of the position.

MEMORY MAKER PERKS & BENEFITS

Salary Range: $55,000-$60,000/annual salary
Medical, dental, vision, and life insurance options
Paid time off and 401K matching contribution
Employee discount (40%) at BRR locations
Internal Opportunities for career growth and advancement

OUR COMMITMENT TO YOU

Broad River Retail is committed to creating a place where everyone feels respected, valued, and able to reach their full potential. Regardless of race, gender, religion, sexual orientation, age, disability, or if you’re parenting the next generation of Memory Makers, we firmly believe our work is at its best when everyone feels free to be their most authentic self.

#BRRCorporate

WHAT YOU’LL NEED TO SUCCEED

Experience with
- Windows 10, Windows 11, Mac OS X (Other OS’s as they emerge)
- Office 365/Azure
- Active Directory maintenance
- Mac and PC hardware
- Printers, scanners, computer peripherals (Label Printers, RF Scanners, MFC, etc.)
Experience working with ticketing systems to track, prioritize and resolve support requests in adherence to standard SLA policies.
VOIP support experience
Mobile devices (iOS, Android)
Client PC connectivity - Ethernet, TCP/IP, DNS, DHCP, and VPN
Shared Drive (Mappings)
Strong customer service and troubleshooting skills
Ability to communicate technical information, both verbal and written, to a wide range of end-users
3 years+ experience supporting a Windows/Mac environment
An Associate’s degree or Bachelor’s degree is preferred
Preference will be given to candidates with training, experience or certification in IT or networking
The ideal candidate is a self-starter who takes the initiative and maintains productivity. This includes proactively addressing support requests, following up on outstanding issues, and managing tasks with minimal oversight.

Quick Apply

Refine Your Search

it analyst jobs in hollis me

Help Desk Analyst

Senior Cybersecurity Analyst & Threat Hunter

Business Systems Analyst, CIAM

Systems Programmer/Analyst

Analyst Workforce Systems

Senior SAP SD Functional Analyst

Analyst IV Business Systems - POS/Retail Payments

MuleSoft Integration Analyst

Information Assurance Analyst

Business System Analyst - Connected Car Services

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for it analyst in hollis me

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected