Top 34 Client success manager Jobs in Holly Springs, Nc

Customer Success Manager - Poultry
Targan Inc —Raleigh, NC
- Full-time
- Engineering
- Analysis skills
- Continuous improvement
Quick Apply
14d
Customer Success Manager
Cesta Inc —Cary, NC
- $78,000 - $89,000 a year
- Full-time
- Marketing
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Strategic Customer Success Manager
LexisNexis —Raleigh, NC
- $78,800 - $131,300 a year
- Full-time
- Senior level
- Disability insurance
- Health insurance
Customer Success Manager
Eaton —Raleigh, NC
- $146,000 - $215,000 a year
- Remote
- Background check
- Computer Science
- 5 years
- Retirement plan
8d
Client Success Manager
K4Connect —Raleigh, NC
- Hybrid work
- Bachelor of Science
- Mid-level
- Office
- Paid parental leave
- Health savings account
Client Success Manager
Green Irony —Raleigh, NC
- $95,000 - $115,000 a year
- Remote
- Sales
- Bachelor of Science
- Senior level
- Health insurance
- Dental insurance
Copy of Client Success Manager
Yodlee, Inc. —Raleigh, NC
- $125,000 - $150,000 a year
- Full-time
- Remote
- 5 years
- Analysis skills
- Mentoring
Quick Apply
3d
Associate Digital Customer Success Manager
Veradigm —Raleigh, NC
- Full-time
- Hybrid work
- Bachelor's degree
- US work authorization
- Experience equivalent to degree accepted
- Health insurance
- Dental insurance
Customer Success Manager
Appian Corporation —Raleigh, NC
- $125,000 - $250,000 a year
- Bachelor's degree
- Travel
- Mentoring
- Employee stock purchase plan
- Disability insurance
Quick Apply
11d
Customer Success Manager
DomainTools —Raleigh, NC
- $150,000 a year
- Full-time
- Remote
- 3 years
- Travel
- Senior level
- Health insurance
- Dental insurance
Quick Apply
Strategic Customer Success Manager
RELX —Raleigh, NC
- $78,800 - $131,300 a year
- Full-time
- Senior level
- Disability insurance
- Health insurance
Senior Manager, Customer Success
Tantalus —Raleigh, NC
- $150,000 - $175,000 a year
- Email
- Hybrid work
- Product management
- Travel
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
Customer Success Manager
DBeaver —Raleigh, NC
- Remote
- Mid-level
- 2 years
- Communication skills
Customer Success Manager (Public Sector)
Appian Corporation —Raleigh, NC
- $125,000 - $250,000 a year
- Bachelor's degree
- Travel
- Mentoring
- Employee stock purchase plan
- Disability insurance
Quick Apply
11d
Expert Client Success Manager
Veradigm —Raleigh, NC
- Full-time
- Hybrid work
- Bachelor's degree
- Mentoring
- US work authorization
- Health insurance
- Dental insurance
Principal Client Success Manager
Veradigm —Raleigh, NC
- Full-time
- Hybrid work
- Bachelor's degree
- Mentoring
- US work authorization
- Health insurance
- Dental insurance
Senior Manager, Customer Success
Relay —Raleigh, NC
- Office
- 8 years
- Travel
- Paid parental leave
- Disability insurance
Quick Apply
Manager, Digital Customer Success
Veradigm —Raleigh, NC
- Full-time
- Hybrid work
- Bachelor's degree
- Continuous improvement
- Mentoring
- Health insurance
- Dental insurance
Customer Success - Senior Project Manager
TruTechnologies —Durham, NC
- Full-time
- Office
- Organizational skills
- Senior level
Enterprise Customer Success Manager
Relay —Raleigh, NC
- Monday to Friday
- Hybrid work
- 5 years
- Office
- Travel
- Paid parental leave
- Disability insurance
Quick Apply

I want to receive the latest job alert for client success manager in holly springs, nc

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

client success manager jobs near holly springs, nc

Customer Success Manager jobs in Cary, NC

Client Success Manager jobs in Raleigh, NC

Customer Success Manager jobs in Raleigh, NC

Customer Success Manager jobs in Durham, NC

Customer Success Manager jobs in Palm Beach Gardens, FL

Customer Success Manager jobs in Gaithersburg, MD

Customer Success Manager jobs in Bozeman, MT

Customer Success Manager jobs in Grand Prairie, TX

3rd Shift Customer Service jobs in Milwaukee County, WI

Program Manager Healthcare jobs in Chicago, IL

Production Manager jobs in Atlanta, GA

Remote Customer Service jobs in West Virginia

Client Success Manager jobs in Fort Worth, TX

Student Success Coach jobs in Denver, CO

Client Success Manager jobs in Phoenix, AZ

Customer Success Manager jobs in Fort Lauderdale, FL

Client Services Manager jobs in Philadelphia, PA

Client Success Manager jobs in Little Rock, AR

Client Success Manager jobs in Omaha, NE

Customer Success Manager jobs in Carlsbad, CA

Customer Success Manager - Poultry

Targan Inc -
Raleigh, NC

Quick Apply

Job Details

Full-time
14 days ago

Qualifications

Customer communication

Full Job Description

Position Summary

The Customer Success Manager serves as the voice of the customer within TARGAN, ensuring that poultry producers implementing TARGAN’s advanced hatchery automation solutions receive exceptional support, guidance, and partnership. As adoption of TARGAN technology grows, the CSM strengthens long‑term relationships, captures operational insights, and ensures customers achieve measurable value from their equipment and services. The role of the Customer Success Manager (CSM) is to drive high customer experience and satisfaction levels and should act as a trusted advisor for the hatchery workers directly working with the TARGAN systems.

The CSM works closely with hatchery personnel, Field Service Technicians (FSTs), and Key Account Managers (KAMs) to ensure seamless operations, continuous improvement, and a consistent feedback loop that enhances TARGAN’s products, services, and customer experience.

Key Responsibilities

Customer Advocacy & Relationship Management

Serve as the primary customer advocate and trusted advisor for hatchery‑level stakeholders, including complex/live production managers, hatchery managers, operators, and technicians.
Build strong, lasting relationships through on‑site visits, proactive communication, and a deep understanding of customer operations.
Maintain a strong customer focus to support TARGAN’s goals for growth, profitability, and service excellence.

Operational Performance & Insights

Maintain and optimize system performance to meet or surpass defined accuracy and operational throughput commitments.
Analyze hatchery performance data to identify trends, opportunities, and challenges related to uptime, throughput, reliability, and cost of ownership.
Provide actionable recommendations that help customers optimize their use of TARGAN systems.
Support customers in understanding and capturing ROI, sharing key success metrics with producers and internal stakeholders.

This includes analyzing and delivering performance information with recommendations for solutions to the customer’s needs and expectations for performance, reliability, and cost of ownership.

Training & Best Practices

Deliver hands‑on training and guidance to hatchery teams on TARGAN equipment, emphasizing best practices and operational consistency.
Provide structured feedback to installation, operations, and field service teams to improve customer experience and equipment performance.

Cross‑Functional Collaboration

Partner closely with FSTs and KAMs to coordinate customer support, manage escalations, and ensure seamless service delivery.
Maintain accurate and up‑to‑date customer information across internal systems, ensuring data integrity throughout the customer journey.
Share customer insights with R&D, Product Management, and Marketing to support product improvements, innovation, and brand positioning.

Industry Expertise & Internal Enablement

Provide internal training and perspective on poultry industry operations, hatchery workflows, and equipment performance to help TARGAN teams deepen their industry knowledge.
Gather testimonials, references, and feedback to support marketing initiatives and strengthen TARGAN’s market presence.

Scalability & Continuous Improvement

Consolidate learnings across producers to identify scalable practices and opportunities for operational efficiency and improved system performance.
Contribute to tactical and operational planning for each hatchery customer, ensuring alignment with TARGAN’s strategic objectives.

Travel

Travel frequently within the assigned region—and internationally when required—to maintain strong customer engagement and support.

Key Competencies & Skills

Excellent communication skills and the ability to work effectively in a multi‑discipline, multi‑cultural environment.
Naturally outgoing, with strong interpersonal skills and the ability to build trust with customers and internal teams.
Solid understanding of systematic maintenance principles and hatchery operations.
Proven experience with capital equipment and recognized experience in poultry hatcheries.
Strong analytical, organizational, and goal‑oriented mindset.
Ability to translate customer experience into meaningful feedback for TARGAN and respond appropriately.
Self‑starter with strong time‑management skills and the ability to achieve agreed‑upon goals.
Fluency in English and preferably the local language of the assigned market.

Education & Experience Requirements

Bachelor's degree in Business, Engineering, or a related field preferred, or equivalent related professional experience.
Proven experience with capital equipment and recognized experience in poultry hatcheries.

Note: The customer success manager is not responsible for tech support on the product, however, this role can provide feedback from the various levels within the poultry producer to those teams as necessary.

Working Conditions

Work is performed inside a flex space building consisting of offices, open desk space, laboratory, machine shop, and a manufacturing floor. Level of noise is usually quiet in the office environment and temperature controlled. Noise levels are elevated in the warehouse space where temperatures can vary depending on the outside elements and weather. Travel will be required, including up to multiple trips per year to visit clients, attend conferences and customer sites (hatcheries).

All the above duties and responsibilities are essential job functions for which reasonable accommodation will be made. All job requirements listed indicate the minimum level of knowledge, skills, and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties and responsibilities or requirements. Employees may be required to perform other job-related duties as requested by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Please Note: To 3rd Party Search Firms/Employment Agencies: Please do not call or email any TARGAN employee about current or future job openings. All resumes submitted by search firms or employment agencies to any employee at TARGAN via email, telephone, social media, or other means will be deemed to be the sole property of TARGAN unless the firm submitting the resume has previously entered into a written agreement with TARGAN regarding recruitment services and has been approved by Human Resources to work on an open position. TARGAN will not pay any fee or remuneration concerning candidates without complying with this requirement.

Quick Apply

Refine Your Search

client success manager jobs in holly springs, nc

Customer Success Manager - Poultry

Customer Success Manager

Strategic Customer Success Manager

Customer Success Manager

Client Success Manager

Client Success Manager

Copy of Client Success Manager

Associate Digital Customer Success Manager

Customer Success Manager

Customer Success Manager

Strategic Customer Success Manager

Senior Manager, Customer Success

Customer Success Manager

Customer Success Manager (Public Sector)

Expert Client Success Manager

Principal Client Success Manager

Senior Manager, Customer Success

Manager, Digital Customer Success

Customer Success - Senior Project Manager

Enterprise Customer Success Manager

I want to receive the latest job alert for client success manager in holly springs, nc

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected