Top 19 Desktop support technician Jobs in Holly Springs, Nc

DESKTOP TECHNICIAN/ IT SUPPORT
EDI Integrated Business Solutions —Raleigh, NC
- Full-time
- Computer Science
- English
- Mid-level
Desktop Support Specialist
Software Technology Inc —Raleigh, NC
- Research
- Mid-level
- Office
Quick Apply
IT Technician- Full Time
Raleigh Oaks Behavioral Health —Garner, NC
- 8 hour shift
- Mid-level
- Databases
- High school diploma or GED
Quick Apply
4d
Desktop Support Analyst I
DYOPATH —Sanford, NC
- $21 an hour
- Background check
- Clean driving record
- Computer Science
- Health savings account
- Paid holidays
Quick Apply
10d
IT Technician II
Chapel Hill - Carrboro City Schools —Chapel Hill, NC
- Full-time
- School experience
- Google Workspace
- Azure
Linux/AWS Systems Administrator 3/4 - Polygraph
Northrop Grumman —Morrisville, NC
- $98,900 - $185,000 a year
- Overtime
- Office
- Windows
- 3 years
- Paid holidays
- Disability insurance
14d
Service Desk Technician II
Valeris, Inc. —Morrisville, NC
- Full-time
- Background check
- Computer science
- Microsoft Outlook
- Health savings account
- AD&D insurance
Quick Apply
10d
Associate Endpoint Analyst
Campbell University —Buies Creek, NC
- Full-time
- Research
- Mid-level
- Windows
Field Technician (Raleigh, North Carolina Area)
CVS Health —Raleigh, NC
- $18.50 - $31.72 an hour
- Full-time
- English
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
10d
Field Technician I
Catapult —Raleigh, NC
- $40,000 - $50,000 a year
- Full-time
- Windows
- Driver's License
- Travel
- Profit sharing
- Paid parental leave
Quick Apply
Engineer: Tier 1 (On-site)
Trace3 —Raleigh, NC
- $80,000 - $85,000 a year
- English
- Research
- Mid-level
- Health savings account
- Disability insurance
Senior Service Support Analyst [Must have NCID Admin] - Raleigh, NC/On-Site
Software Technology Inc —Raleigh, NC
- Weekends as needed
- Computer literacy
- Writing skills
- Research
Quick Apply
Engineer: Tier 2 (On-site)
Trace3 —Raleigh, NC
- $85,000 - $95,000 a year
- 5 years
- English
- Research
- Health savings account
- Disability insurance
10d

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Desktop Support Specialist
Software Technology Inc —Raleigh, NC
Client Services uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately…
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DESKTOP TECHNICIAN/ IT SUPPORT
EDI Integrated Business Solutions —Raleigh, NC
Ad hoc setup and configuration of desk telephone equipment and softphones. Acting as a technical consultant for the business, solving technical problems that…

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Help Desk Technician - Tier 2
Proteam Solutions —Columbus, OH
Involves user support on software and hardware from base offices or on-site and field desktop locations (main campus, regional sites, medical facilities).
Quick Apply
Desktop Support Technician
MedFlight —Columbus, OH
Valid driver's license and the ability to travel to remote MedFlight locations as needed. Associate degree, technical training, or coursework in Information…
$25.50 - $31.00 an hour
Quick Apply
10d

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desktop support technician jobs near holly springs, nc

DESKTOP TECHNICIAN/ IT SUPPORT

EDI Integrated Business Solutions
Raleigh, NC

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Job Details

Full-time

Qualifications

Desktop computer repair
Computer operation
Laptop (troubleshooting support)
English
Productivity software support
Computer hardware
Desktop (troubleshooting support)
Customer support ticket management
Desktop applications
Network support
Customer support
Productivity software
Desktop administration
Active Directory management

Full Job Description

Full Time position

Raleigh, NC

Job Description

Responsibilities:

Being the local IT point of contact for the business
Collecting feedback from customers and acting as a translator between IT and the business and understanding how company business works
Acting as a technical consultant for the business, solving technical problems that add business value
Initial setup of IT services as part of the new hire process (incl. delivering IT induction)
Ongoing configuration and maintenance of IT supported hardware and software standards
Software and hardware installation, setup and configuration (e.g. system imaging)
Software and hardware fault analysis, troubleshooting and fault resolution
Occasionally conducting training programs such as brown-bag sessions designed to educate company internal users about getting the most from their applications
Ad hoc setup and configuration of desk telephone equipment and softphones
Provide second level application support for various productivity applications and tools
IT support of regional office moves, expansions and acquisitions
IT support as part of project roll-outs and migrations
Providing executive support and specialist event management support
Providing emergency support for client sites
Representing customer needs when working with other IT teams
Ensuring that IT services meet and at times exceeds customer expectations
Ensuring consistent delivery of quality solutions that meet operational deadlines
Working closely with the global desktop, networking and operations teams to ensure the smooth delivery of IT solutions into the region
Regional testing of software patches, updates and new software packages
Collecting, tracking and documenting information as part of the inventory of IT assets
Creating and maintaining technical and KB documentation and procedures
Tracking all support and change requests through the Remedy force application
Local network cabling as part of infrastructure management
Demonstrating accountability and see him or herself as responsible for IT meeting customer expectations
A good understanding of “Quality” as it relates to Customer satisfaction

Your Qualifications:

Minimum of 2 years of experience in a desktop support role in IT
Industry recognized engineering, computer science or IT Bachelor level degree
Must have very good knowledge of computer hardware and software in general
Proven track record supporting MS Windows operating systems (particularly Windows 7 and 10), Active Directory and MS Office (O365 Pro)
Must have good written and verbal English skills
Linux and/or Apple Mac Experience
Familiarity with phone systems such as Cisco VoIP desk phones
Experience working on projects
Experience in a Customer Support call center environment
Experience using a helpdesk or IT issue and problems tracking system such as Remedy Force
Experience setting up and configuring Lenovo and Dell laptops and desktops
Experience setting up new offices from the ground up (including cabling and other IT services)
Has worked in a large multi-national environments that span the globe
A good understanding of “Quality” as it relates to Customer satisfaction

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desktop support technician jobs in holly springs, nc

DESKTOP TECHNICIAN/ IT SUPPORT

Desktop Support Specialist

IT Technician- Full Time

Desktop Support Analyst I

IT Technician II

Linux/AWS Systems Administrator 3/4 - Polygraph

Service Desk Technician II

Associate Endpoint Analyst

Field Technician (Raleigh, North Carolina Area)

Field Technician I

Engineer: Tier 1 (On-site)

Senior Service Support Analyst [Must have NCID Admin] - Raleigh, NC/On-Site

Engineer: Tier 2 (On-site)

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