About the Role
The CHE Companies supplies and installs exterior products for production homebuilders. Our Purchasing Team turns builder purchase orders into the material and labor orders that keep jobs moving in the field. When purchasing is done well, materials are ordered accurately, jobs stay on schedule, and we protect the expected margin on every project.
As a Senior Purchasing Agent, you'll play an important role in making that happen. You'll help keep the department's daily workload moving, support a team of Purchasing Coordinators, maintain the information our purchasing systems rely on, and work with builders and suppliers to solve problems when they come up.
This is a hands-on role for someone who enjoys staying organized, paying attention to the details, and figuring out how to get things done.
What You'll Do
Keep Jobs Moving
- Keep the Job Status Tracker accurate and up to date.
- Manage the jobs-to-order report and prioritize work based on job volume and material lead times.
- Make sure jobs are pulled from builder portals and loaded on time.
- Identify roadblocks and work to resolve them before they affect a job's start date.
- Step in and load or order directly when that's the fastest way to keep a job moving.
- Make sure fill-in and urgent PO requests, including kneewalls, Crawl Doors, change orders, and added labor, are released within the department's established service windows.
- Complete color verifications within the established timeline and make labor assignments at the time of order.
Support the Purchasing Team
- Provide day-to-day direction and technical support to a team of six Purchasing Coordinators.
- Help team members work through questions, issues, and unusual situations.
- Provide guidance when priorities change or a job needs additional attention.
- Help maintain a consistent level of accuracy and service across the department.
Keep Our Purchasing Information Accurate
- Maintain supplier price lists and make sure price increases are entered into NetSuite before their effective date.
- Create item and labor codes and keep ordering templates current.
- Review and process Item Template Update Requests.
- Maintain community profiles, including material specifications, approved products, and lead times.
- Make sure new communities are fully set up, with templates, pricing, and specifications, before the first job is ordered.
- Troubleshoot technical issues affecting purchasing systems and data, escalating issues when they cannot be resolved internally.
Work With Suppliers and Builders
- Serve as a primary point of contact for supplier and builder representatives.
- Respond to and work toward resolving supplier and builder issues within 24 hours of notification.
- Evaluate supplier performance based on delivery reliability, pricing, stocking position, and field feedback.
- Help address recurring supplier issues and communicate when additional attention is needed.
- Ensure all AP Invoice issues are resolved by working with the Accounting Manager.
Help Prevent Problems Before They Reach the Field
- Audit fill-ins and returns to understand what caused them.
- Correct affected templates or workbooks when a recurring issue is identified.
- Review low-GP jobs before orders are released.
- Use the Job Cost Detail report to investigate margin variances.
- Maintain the standard operating procedures for the processes this role owns.
- Help ensure established purchasing procedures are followed consistently.
What We're Looking For
We're looking for someone who is organized, dependable, detail-oriented, and comfortable taking ownership.
You don't need to have every answer on day one. You do need to be someone who can learn a system, recognize when something doesn't look right, communicate clearly, and follow an issue through until it's resolved.
You should also be comfortable working in an environment where priorities can change throughout the day and where accuracy matters. A small purchasing error can create problems well beyond the Purchasing Team, so taking the time to verify your work is important.
Qualifications
- 2+ years of experience in purchasing, procurement, or a materials-related role. Experience with exterior siding or related building products is strongly preferred.
- Experience with NetSuite or a comparable ERP system.
- Strong Excel and Google Sheets skills, including bulk data imports and template maintenance.
- Strong attention to detail and a commitment to checking your own work.
- Comfortable holding people accountable to established standards and deadlines.
- Clear and timely written communication with suppliers and builder representatives.
Helpful Experience
- Experience working with builder portals and interpreting builder purchase orders, plans, and specifications.
- Working knowledge of exterior products, including siding, trim, stone, and roofing.
- Previous responsibility for maintaining a price list or item master.
What Success Looks Like
Within your first month, you'll be expected to manage the Job Status Tracker and jobs-to-order report independently. Working through AP Invoice verification issues actively and independently.
From there, success means staying ahead of builder start dates, keeping orders accurate, getting supplier price increases into the system before they take effect, and reducing the need for fill-ins and corrections.
Just as importantly, you'll be someone the Purchasing Team can rely on when a problem comes up. You'll help keep work moving, provide answers when the team needs them, and make sure issues are addressed before they become bigger problems for the field.
Benefits
- Health, dental, and vision insurance
- 401(k) with company match
- HSA and FSA options
- Life insurance
- Paid time off and parental leave
- Professional development assistance
Schedule: Monday–Friday
Location: On-site in Garner, NC 27529
Job Type: Full-time
Qualified candidates are encouraged to apply with a current resume.
We use the DISC profile to better understand communication styles and team dynamics. Once completed, you’ll receive a copy of the report, which we’ll also use to learn more about how your unique strengths align with the role and our company.
If you have any questions or concerns while completing the assessment, don’t hesitate to reach out.
Looking forward to hearing back from you!
you will need about 20 minutes of quiet time to complete it.
https://profiles.innermetrix.com/VO/f2ede1f6/en
Pay: From $70,000.00 per year
Application Question(s):
- Please briefly describe your purchasing or procurement experience, including the types of materials, products, or services you were responsible for purchasing.
- What ERP or purchasing systems have you used (such as NetSuite, SAP, Oracle, Sage, etc.), and what purchasing functions did you perform within them?
- Tell us about a time you caught a purchasing, pricing, quantity, or order error before it created a larger problem. What did you do?
- Describe your experience working directly with vendors or suppliers to resolve pricing, delivery, product availability, or order issues
- Have you ever been responsible for providing direction, training, or support to other purchasing team members? If so, briefly describe your role.
Work Location: In person
