Top 4761 Guest experience manager Jobs in Hollywood, Fl

Director of Operations-Based in South Florida
Pei Wei Asian Kitchen —Coral Springs, FL
- $150,000 - $200,000 a year
- Full-time
- Background check
- Customer service
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
General Manager
Escapology —Fort Lauderdale, FL
- $47,000 - $52,000 a year
- 8 hour shift
- Background check
- Google Workspace
- Sales
- Health insurance
- Dental insurance
Quick Apply
4d
Lead Estate Manager
Luxury Residential Management —Miami, FL
- From $85,000 a year
- Full-time
- Spanish
- English
- Mid-level
- Paid time off
Quick Apply
Manager, Guest Experience
The Florida Panthers —Fort Lauderdale, FL
- Weekends as needed
- Mid-level
- Analysis skills
- Bachelor's degree
- On-the-job training
Quick Apply
Manager, Guest & Team Member Experience
Miami Dolphins and Hard Rock Stadium —Miami Gardens, FL
- Part-time
- Background check
- Spanish
- English
- Disability insurance
- Health insurance
Quick Apply
Guest Relations Manager
Marriott International, Inc —Miami Beach, FL
- $69,000 - $90,000 a year
- Full-time
- No experience needed
- Mid-level
- Hotel
Guest Relations Weekend Arts Associate
Hollywood Art and Culture Center —Hollywood, FL
- $18 - $20 an hour
- Weekends only
- Background check
- Customer service
- High school diploma or GED
- Paid time off
- Employee discount
Quick Apply
Guest Services Manager
Marriott International, Inc —Bal Harbour, FL
- $63,000 - $81,000 a year
- Full-time
- No experience needed
- Mid-level
- High school diploma or GED
- On-the-job training
2d
Guest Experience Manager
EAST Miami —Miami, FL
- Weekends as needed
- Mid-level
- Hotel
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Assistant General Manager (Residential Experience Required)
Sentral —Fort Lauderdale, FL
- $65,000 - $70,000 a year
- Weekends as needed
- Computer literacy
- Mid-level
- Office
- Health savings account
- Paid holidays
Quick Apply
Assistant Front Office Manager (Full time)
Margaritaville Hollywood Beach —Hollywood, FL
- Full-time
- Background check
- Computer literacy
- Pass drug screening
- Health insurance
- Dental insurance
3d
Assistant Guest Experience Manager
Four Seasons —Miami, FL
- Full-time
- Spanish
- Computer literacy
- English
Guest Experience Expert
Meyer Jabara Hotels —Fort Lauderdale, FL
- Full-time
- Clean driving record
- Hotel
- High school diploma or GED
Quick Apply
Overnight Front Office Manager - Signia by Hilton Diplomat Beach Resort
Hilton —Hollywood, FL
- Overnight shift
- Mid-level
- Resort
- Paid parental leave
- Employee stock purchase plan
Area Manager Airport Operations & Guest Services
Breeze Airways —Fort Lauderdale, FL
- Full-time
- Background check
- Microsoft Excel
- 5 years
- Health savings account
- Paid time off
3d
Manager of Team Member Experience
Cooper's Hawk Winery & Restaurants —Pembroke Pines, FL
- Weekends as needed
- Hospitality
- Bar
- Restaurant management
- Paid parental leave
- AD&D insurance
Quick Apply
Front Desk Manager
Marriott Fort Lauderdale Airport —Dania, FL
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
10d
Lead, Co-Brand Guest Experience & Operations
Royal Caribbean Group —Miami, FL
- Full-time
- Sales
- 5 years
- Office
Sr. Manager, Luxury Hospitality
Formula 1 Crypto.com Miami Grand Prix —Miami Gardens, FL
- Full-time
- Background check
- Marketing
- 5 years
- Disability insurance
- Health insurance
Quick Apply
Guest Services Manager
Doubletree Deerfield —Deerfield Beach, FL
- $55,000 - $60,000 a year
- Weekends as needed
- Mid-level
- Hotel
- High school diploma or GED
Quick Apply

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Director of Operations-Based in South Florida

Pei Wei Asian Kitchen
Coral Springs, FL

Quick Apply

Job Details

Full-time
$150,000 - $200,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching

Qualifications

Customer service
Restaurant management
Cooking
High school diploma or GED
Managing food service teams
Food service management

Full Job Description

Multiple State Based In South Florida.

Company Overview

Pei Wei Asian Kitchen is dedicated to serving authentic, Asian-inspired dishes that prioritize freshness without sacrificing speed. Since our inception in 2000, we have been committed to delivering bold flavors and high-quality meals prepared by expert chefs, ensuring every customer enjoys a delightful dining experience.

Position Summary:

Under direction of the Vice President of Operations, this position will be responsible for identifying and assisting in the execution of major operational and strategic initiatives to drive business process documentation, process vetting and testing, continuous improvement and project management. Projects can include new product commercialization, simplifying operations and improving restaurant profitability. This position will engage constructively and cross functionally with all members of senior management team to complete projects and initiatives that help the company achieve its short and long-term strategic initiatives and financial goals. The person in this position must be self-motivated, collaborative with high-level communication skills.

Principal Duties & Responsibilities:

· Responsible for the operational excellence of approximately 30 locations over multiple states

· Provides leadership in operations, service execution and P&L management

· Provides support and mentorship to general managers and builds performing teams

· Analyzes store performance and strategizes with general managers on increasing productivity and optimize performance where needed

· Strategic planning including guest and team satisfaction initiatives, innovative implementations, budgeting, forecasting

· Provides key insights to maintain the highest level of operational effectiveness

· Ensures cultural touchpoints (Quality, Service, Cleanliness, Teamwork) are evident in day-to-day operations at each location

Education/Work Experience:

· Bachelor’s degree preferred.

· Computer literacy and financial management experience

· Experience in a multi-unit leadership role in the restaurant industry

Knowledge, Skills, & Abilities:

· Experience developing and leading teams and indirect reporting relationships, in the areas of continuous improvement and performance excellence.

· Demonstrated ability to provide teams with clear direction.

· Superior communication skills to influence, motivate, and manage diverse groups.

· Strong and effective written, verbal and presentation skills. .

· Facilitation skills to help teams solve problems, devise solutions, build teamwork.

· Strong business acumen and understanding of various business disciplines (finance, operations, technical, administrative, etc.).

· Willingness to travel extensively

Working Conditions:

· Work is performed primarily in a restaurant environment with home office setting

· While performing the duties of this job, the employee is regularly required to stand, sit, demonstrate manual dexterity, climb stairs, talk, hear and see.

· Occasionally may be required to lift moderately heavy objects (up to 10 pounds) during the course of the workday

Disclaimer:

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The company is an equal opportunity employer and will provide reasonable accommodations to the employee to perform the essential functions of the position.

Pay: $150,000.00 - $200,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Application Question(s):

Do you live in FL?

Education:

High school or equivalent (Required)

Experience:

Restaurant management: 1 year (Required)
Customer service: 1 year (Required)
Cooking: 1 year (Required)

Willingness to travel:

25% (Required)

Work Location: In person

Quick Apply

Refine Your Search

guest experience manager jobs in hollywood, fl

Director of Operations-Based in South Florida

General Manager

Lead Estate Manager

Manager, Guest Experience

Manager, Guest & Team Member Experience

Guest Relations Manager

Guest Relations Weekend Arts Associate

Guest Services Manager

Guest Experience Manager

Assistant General Manager (Residential Experience Required)

Assistant Front Office Manager (Full time)

Assistant Guest Experience Manager

Guest Experience Expert

Overnight Front Office Manager - Signia by Hilton Diplomat Beach Resort

Area Manager Airport Operations & Guest Services

Manager of Team Member Experience

Front Desk Manager

Lead, Co-Brand Guest Experience & Operations

Sr. Manager, Luxury Hospitality

Guest Services Manager

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