Top 7 Senior it technician Jobs in Holmdel Nj

Senior Warehouse IT Support Specialist
Zonberation Group —Old Bridge, NJ
- $35 - $41 an hour
- 8 hour shift
- Spanish
- English
- Windows
- 401(k)
- Paid time off
Quick Apply
IT Systems Support Specialist or Senior Specialist (Contract to Hire)
Kashiv BioSciences, LLC —Piscataway, NJ
- $25 - $45 an hour
- Contract
- Microsoft Outlook
- English
- Mid-level
Senior IT Support Engineer (Remote)
My IT Crew —Brooklyn, NY
- $85,000 - $100,000 a year
- Full-time
- Remote
- Azure
- 5 years
- Windows
Quick Apply
Senior Warehouse IT Support Specialist-Onsite Position in Old Bridge
Zonberation Group —East Brunswick, NJ
- $35 - $39 an hour
- 8 hour shift
- Spanish
- English
- Windows
- Paid holidays
- Health insurance
Quick Apply
1d
Senior IT Specialist (Web Development)
New York Eastern Probation Office —Brooklyn, NY
- $70,392 - $114,425 a year
- Microsoft Word
- Computer Science
- Inventory management
- Paid holidays
- Health insurance
7d
Senior Administrator - Desk Side Services, AMT Asset Management Software
HCLTech —Carteret, NJ
- $69,000 a year
- Call employer
- Mid-level
- Windows
- Microsoft Office
9d

More jobs to discover

Find similar jobs that you might be interested in.

IT Systems Support Specialist or Senior Specialist (Contract to Hire)
Kashiv BioSciences, LLC —Piscataway, NJ
Assist with asset tracking, license management, and hardware inventory control. Provide technical support for remote users, including remote desktop tools (e.g.…
$25 - $45 an hour
IT Assistant (Contract-to-Hire)
Prime Electric —Piscataway, NJ
Provides technical assistance and support for incoming queries and issues related to computer systems, software and hardware, including installation and…
$25 - $30 an hour
Quick Apply
3d

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Sr. Infra Ops – IT Engineer
The Hartford —Columbus, OH
The successful candidate will demonstrate engineering-level technical depth in AI, cloud computing concepts, and infrastructure platforms, partnering with cross…
$116,800 - $175,200 a year
7d
Senior Desktop Support Analyst
Advanced Drainage Systems —Hilliard, OH
Provide advanced onsite, remote, telephone, email, and desk-side technical support for users and guests. As a senior technical resource and mentor within the…
3d

Show more jobs in cities nearby

I want to receive the latest job alert for senior it technician in holmdel nj

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior it technician jobs near holmdel nj

IT Support Specialist jobs in East Brunswick, NJ

Senior IT Specialist jobs in Brooklyn, NY

IT Support jobs in Brooklyn, NY

Entry Level It Technician jobs in Baltimore, MD

Community Support Specialist jobs in St. Louis, MO

It Support Specialist jobs in Munster, IN

It jobs in Sweden, ME

It Support Specialist jobs in Fort Wayne, IN

It Support Specialist jobs in Omaha, NE

It Support Specialist jobs in Lincoln, NE

It Support Specialist jobs in Tacoma, WA

It Support Specialist jobs in Melbourne, FL

School District It jobs in Illinois

Peer Support Specialist jobs in Indiana

It Support Specialist jobs in Baltimore, MD

Entry Level It Paid Training jobs in New York, NY

Inventory Specialist jobs in Remote

Senior Center jobs in Fontana, CA

Senior It Specialist jobs in Long Island, NY

Senior It Specialist jobs in Folsom, CA

Senior Warehouse IT Support Specialist

Zonberation Group
Old Bridge, NJ

Quick Apply

Job Details

Full-time
$35 - $41 an hour

Benefits

401(k)
Paid time off

Qualifications

Telecommunications network troubleshooting
Desktop computer repair
Asset management
Mandarin
Mobile device support
Wi-Fi analyzers
IT asset management
Incident management software
Machine troubleshooting
Warehouse management system
Wireless network configuration
Windows
Printer (troubleshooting support)
Troubleshooting audio issues
Warehouse management
VLAN
Barcode scanners
Barcode scanning for logistics
Wireless communication system operation
Computer hardware
Desktop (troubleshooting support)
Data Security (Data management)
Remote access software
Customer support ticket management
Networking equipment (troubleshooting support)
Technical customer support for office equipment
macOS
ServiceNow
Hardware management
IP networking

Full Job Description

Overview

We are seeking a skilled and proactive Senior IT Support Specialist – Warehouse Operations to provide efficient, high-quality IT support services tailored to meet users' needs within our region, enhancing collaboration and productivity while supporting the company's global goals. We are expanding our service scope to support e-commerce warehouse operations - a high-volume fulfillment environment requiring dedicated on-site IT coverage across US warehouse sites.

Key Responsibilities

Network Support & Site Monitoring

Perform multi-point network testing across the warehouse floor: wired and wireless signal strength, speed, and stability
Test mobile data connectivity across multiple carriers on PDAs at different warehouse zones as required by operations
Troubleshoot wired and wireless network connectivity issues; escalate to Network Infrastructure department with structured fault descriptions including ping/trace output and scope definition
Coordinate wired port additions, AP placements, and camera endpoint requests with business planning and infrastructure teams
Monitor and maintain security camera NVR systems to ensure continuous functionality during operational hours
Ensure server room peripheral systems remain operational and fully functional during business operations

Routine Inspections & Preventive Maintenance

Conduct weekly and monthly site inspections of server rooms and IT infrastructure
Perform hardware health checks on warehouse IT equipment and escalate findings proactively
Maintain IT asset inventory: device requests, allocation, damage assessment, decommission, and retirement workflows

Day-to-Day Warehouse IT Support

Serve as the first point of contact for all IT incidents and service requests submitted via the ticketing system
Troubleshoot and resolve issues with warehouse-specific hardware: PDA/handheld scanners, barcode readers (Honeywell, Zebra), label printers, ruggedized devices, and WMS terminals
Support, configure, and perform firmware upgrades on PDA devices - including local upgrades and SD card-based methods
Manage PDA network onboarding: collect MAC addresses, submit whitelist requests, and coordinate production network access
Support sorting machine daily network faults and assist with installation and configuration
Troubleshoot and calibrate electronic weighing scales used in fulfillment operations
Support industrial PCs (IPC): system wipe, OS reimaging, and PXE boot configuration
Resolve printer faults, including paper tray selection errors, USB recognition failures, and driver installation (including remote installation without admin rights)
Troubleshoot Windows issues, including BSOD recovery, AHCI mode configuration, KMS activation, and OS level problems
Support end-user devices: desktops, laptops, monitors, and peripherals
Diagnose and resolve video conferencing audio/video related issues
Remote remediation and troubleshooting through VPN connectivity
Support collaboration platform issues: version management, reinstallation, and configuration cache clearing
Assist in maintaining our server room infrastructure (Network, Power & UPS, HVAC)

Ticketing, Documentation & Asset Management

Log all support requests and resolutions in the IT ticketing system - no informal support without a ticket
Track time and effort against all tickets and tasks to support business review reporting and chargeback
Maintain and contribute to the warehouse IT knowledge base and FAQ documentation
Process device requests through the asset management system: approvals, allocation, and delivery to end users
Handle damaged device workflows: assess repair value, coordinate returns, and initiate retirement/recycling

Data Security & Device Decommission

Follow data security protocols strictly: ensure all user data is wiped before any device is shipped or transferred
Perform full disk wipes on Windows and macOS devices; remove and handle hard drives separately when a remote data wipe is not possible
Manage remote access tool permissions

Shift Coverage & Escalation

Work a standard 40-hour work week with flexibility to support overtime, after-hours activities, and operational needs
Participate in all incident responses during shift hours per defined SLAs; escalation path for out-of-hours incidents to be defined separately
Complete shift handover documentation to ensure full continuity across teams
Escalate unresolved issues to the appropriate IT Business Line (Network, Hardware, Security, AV) or Tier 2/3 support per the escalation matrix

Minimum Requirements

2+ years of IT support experience, preferably in a warehouse, logistics, manufacturing, or operations environment
Hands-on experience with warehouse IT hardware: barcode scanners (Honeywell, Zebra), label printers, PDAs, and ruggedized mobile devices
Experience with network device onboarding, MAC address whitelisting, and production network access workflows
Familiarity with WMS (Warehouse Management System) platforms - ability to diagnose and resolve user-level issues
Working knowledge of Windows OS troubleshooting: BSOD recovery, AHCI configuration, KMS activation, and driver installation
Basic network troubleshooting: TCP/IP, DHCP, DNS, Wi-Fi, VLAN, ACL and the ability to capture and interpret ping/trace output
Experience with IT asset management: device requests, allocation, damage handling, and decommission workflows
Experience with IT ticketing systems (ServiceNow, Jira, or equivalent)
Understanding of data security requirements for device wipe and decommission - including disk removal procedures
Physical ability to work on a warehouse floor: standing for extended periods, lifting equipment up to 40 lbs
Ability to work independently on shift with minimal supervision and make sound decisions under pressure
Excellent communication skills - able to explain technical issues clearly to non-technical warehouse staff
Reliable and able to commit to a consistent 8-hour daytime shift schedule, 5 days per week
Must be comfortable commuting to the warehouse site

Preferred Requirements

Experience supporting sorting machines, conveyor systems, or automated fulfillment equipment
Experience with electronic scale calibration and fault resolution in a warehouse or industrial setting
Hands-on experience with industrial PC (IPC) support: system wipe, OS reimaging, and PXE boot configuration
Experience with RF (Radio Frequency) network testing tools and multi-point signal mapping in warehouse or large-footprint facilities
PDA device management platforms (MDM/EMM)
Industry certification: CompTIA A+, Network+, or equivalent
Basic scripting skills (PowerShell, Python, or Bash) for automation of routine tasks
Experience in a BPO or managed services model with SLA accountability
Bilingual (English + Mandarin or Spanish) - preferred

Work Location: In person at 400 Fairway Ln, Old Bridge, NJ

Pay: $35.00 - $41.00 per hour

Benefits:

401(k)

Application Question(s):

(Required ）Do you have hands-on IT experience in a warehouse, distribution, or manufacturing environment? If yes, please specify the types of equipment you supported (e.g., scanners, printers, PDAs) and your key responsibilities.
Could you kindly share your expected hourly rate considering we do not provide benefits like health insurance, vacations and PTO.

Work Location: In person

Quick Apply

Refine Your Search

senior it technician jobs in holmdel nj

Senior Warehouse IT Support Specialist

IT Systems Support Specialist or Senior Specialist (Contract to Hire)

Senior IT Support Engineer (Remote)

Senior Warehouse IT Support Specialist-Onsite Position in Old Bridge

Senior IT Specialist (Web Development)

Senior Administrator - Desk Side Services, AMT Asset Management Software

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for senior it technician in holmdel nj

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected