Top 97 Salesforce data Jobs in Holyoke, Ma

Analyst II, Customer Digital Engagement
WM —Windsor, CT
- $68,420 - $98,400 a year
- Full-time
- Marketing
- Mid-level
- Office
- Employee stock purchase plan
- Paid holidays
12d
Dev Ops Engineer III
Farm Credit Financial Partners —Springfield, MA
- Overtime
- Hybrid work
- Office
- SQL
- Travel
- Tuition reimbursement
- Work from home
Sales Agent
Pie Pay —Springfield, MA
- $80,000 - $400,000 a year
- Part-time
- Mid-level
- Analysis skills
- Continuous improvement
- Paid training
- Flexible schedule
Quick Apply
General Manager, Fitness Sales (Commission Based)
HOTWORX Sixteen Acres —Springfield, MA
- $45,000 - $65,000 a year
- Full-time
- Background check
- Inventory management
- Customer service
- Paid time off
- Employee discount
Quick Apply
Analyst I, Customer Digital Engagement
WM —Windsor, CT
- $56,100 - $80,707 a year
- Full-time
- Marketing
- No experience needed
- Office
- Employee stock purchase plan
- Paid holidays
12d
Client Services Coordinator
Inovar Packaging Group LLC —Westfield, MA
- $25 - $28 an hour
- Monday to Friday
- Mid-level
- Business development
- Analysis skills
- Paid holidays
- Health insurance
Quick Apply
3d
Salesforce Data Analytics Consultant
MassMutual —Springfield, MA
- $115,900 - $152,100 a year
- Bachelor's degree
- Agile
- Senior level
- Commuter assistance
- Paid holidays
Content Associate, PJ Our Way
The Harold Grinspoon Foundation —Agawam, MA
- $24.04 - $27.64 an hour
- Full-time
- Hybrid work
- Office
- Administrative experience
- Bachelor's degree
9d
Customer Service Representative
OMG, Inc —Agawam, MA
- $38,000 - $57,600 a year
- Ability to walk for extended periods
- ERP systems
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
13d
Customer Service Representative
OMG, Inc. —Agawam, MA
- Full-time
- Ability to walk for extended periods
- ERP systems
- High school diploma or GED
- Paid holidays
- Disability insurance
12d
Regional Account Director (RAD) | Team Tango
Team Velocity —Springfield, MA
- $75,000 - $85,000 a year
- Online Application
- Mid-level
- Travel
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Registered Client Service Associate
Branigan & Associates —Wilbraham, MA
- $55,000 - $85,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Profit sharing
- 401(k)
Quick Apply
13d
Senior Director, Business Intelligence & Analytics
University of Massachusetts Amherst Foundation —Hadley, MA
- $110,000 - $121,000 a year
- Full-time
- Hybrid work
- Computer Science
- 5 years
- SQL
- Paid parental leave
- Health insurance
Quick Apply
12d
Associate Account Manager
ArcBest —Enfield, CT
- $26.93 - $35.10 an hour
- Full-time
- Computer literacy
- Bachelor's degree
- Entry level
3d
Retirement Plan Advisor
Empower Annuity Insurance Company of America —Springfield, MA
- $79,400 - $112,175 a year
- Hybrid work
- Microsoft Word
- Mid-level
- 3 years
- Paid parental leave
- Paid holidays
Graduate Recruitment Specialist
University of Massachusetts Amherst —Amherst, MA
- Full-time
- Hybrid work
- Google Workspace
- Microsoft Outlook
- Mid-level
Prospect Management Analyst
University of Massachusetts Amherst Foundation —Hadley, MA
- $65,000 - $72,000 a year
- Full-time
- Hybrid work
- Research
- Mid-level
- Analysis skills
- Paid parental leave
- Health insurance
Quick Apply
Office Manager
Abby Care —Springfield, MA
- $28 - $34 an hour
- Full-time
- Background check
- Spanish
- Google Workspace
- Commuter assistance
- Paid parental leave
12d
Account Executive
iHeartMedia, Inc. —Springfield, MA
- $56,000 - $70,000 a year
- Online Application
- Research
- Mid-level
- Office
- Paid holidays
- Health insurance
Director, Business Process & Systems
Lincoln Waste Solutions —Windsor, CT
- $150,000 - $170,000 a year
- Full-time
- 5 years
- ERP systems
- Office
- Health insurance
- Dental insurance

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salesforce data jobs near holyoke, ma

Analyst II, Customer Digital Engagement

WM -
Windsor, CT

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Job Details

Full-time
$68,420 - $98,400 a year
12 days ago

Benefits

Employee stock purchase plan
Paid holidays
Disability insurance
Health insurance
Dental insurance
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication

Full Job Description

I. Job Summary

Under general supervision, provides intermediate level data analysis, reporting, and recommendations within assigned areas of expertise to support and enhance workflow, customer experience and communications. This role owns business analysis workstreams related to operational customer communications, customer contact data integrity, and customer portal enhancement efforts, serving as a bridge between business stakeholders, operations, and technology partners.

II. Essential Duties and Responsibilities

Subject Matter expert for assigned functions, which include operational customer messaging workstreams in Salesforce Marketing Cloud.
Prepares reports on data summaries, changes, trends and performance for use by management. Provides assessment and recommendations to management. - Leads intermediate-level analysis of customer contact data quality, identifies root causes, and recommends scalable improvements. - Reviews and refines business requirements, user stories, defect details, and enhancement requests for Customer Portal initiatives. - Resolves issues arising from internal department functions, or as brought forth by internal or external customers to assigned department.
Tracks issues to resolution with business and technology partners, and clarifies business impact and priority.
Monitors overall work flow to ensure timely completion of projects and daily work requirements.
Assists with special projects within assigned department or as part of cross-functional teams as required or assigned.
Monitors department processes and work flow to ensure overall accuracy and quality of data and work output.
Determines areas of risk as new or changed processes are implemented.
Recommends changes, updates and processes for continuous improvement in areas of expertise.
Evaluates current training methods and materials for assigned group, and recommend improvements. Reviews and creates training as needed.
Provides training and support to lesser experienced members of assigned department as well as internal and external customers as needed.
Other duties as assigned.

III. Qualifications

A. Required Qualifications

Bachelor's Degree (accredited) in Business Administration, Analytics, Marketing, Information Systems, or similar area of study, or in lieu of degree
High School Diploma or GED (accredited) and 4 years of relevant work experience.
3 years of relevant work experience (in addition to education requirement), ideally in business analysis, reporting, digital operations, customer communications or related disciplines.

B. Preferred Qualifications

IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

Pay: The expected base pay range for this on-site position is $68420 - $98400. This range represents a good-faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location.

In addition, this position is eligible for a bonus.

V. Benefits
At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click Apply.

Apply Now

Refine Your Search

salesforce data jobs in holyoke, ma

Analyst II, Customer Digital Engagement

Dev Ops Engineer III

Sales Agent

General Manager, Fitness Sales (Commission Based)

Analyst I, Customer Digital Engagement

Client Services Coordinator

Salesforce Data Analytics Consultant

Content Associate, PJ Our Way

Customer Service Representative

Customer Service Representative

Regional Account Director (RAD) | Team Tango

Registered Client Service Associate

Senior Director, Business Intelligence & Analytics

Associate Account Manager

Retirement Plan Advisor

Graduate Recruitment Specialist

Prospect Management Analyst

Office Manager

Account Executive

Director, Business Process & Systems

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