Responsibilities:
The Regional Vice President for on-site property management operations leads a connected, high-energy team to deliver exceptional community operations across 25-community, over 3,000+ unit in MI, MO and Central IL. This leader clears roadblocks, sets crisp standards for service, compliance, lease-ups, and stabilization timelines, and keeps teams engaged and accountable while making the work enjoyable.
A hands-on coach who models passion, integrity, and initiative; teaches decisive decision-making; collaborates with everyone a decision touches; and empowers people to own outcomes. The result: stronger teams, better resident experiences, and continuous improvement across the portfolio.
Reporting to the Regional Senior Vice President, this leader will work closely with internal teams, owners, investors, and external stakeholders to enhance portfolio performance and resident experience.
ESSENTIAL JOB FUNCTIONS:
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Lead operations for 25-community, over 3,000+ unit in MI, MO and Central IL., ensuring operational excellence and full regulatory compliance.
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Partner with Asset Management and Ownership on strategic planning, quarterly business reviews, and value-creation initiatives; present portfolio performance and remediation plans as needed.
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Oversee capital planning and execution for repairs, rehabilitations, and renovations, coordinating with Facilities, SVP, construction partners, and vendors to deliver on-time, on-budget projects.
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Standardize operating practices and leverage dashboards/scorecards to track KPIs including occupancy, delinquency, recertification timeliness, unit turns, work orders, and audit compliance.
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Conduct regular site visits to ensure properties meet company standards for curb appeal, safety, and resident experience.
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Identify underperforming assets and implement strategic solutions to drive performance improvement and resident satisfaction.
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Maintain strong relationships with state/local housing agencies, housing authorities, and municipal partners to support certifications, renewals, and reporting obligations.
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Ensure affordable housing compliance, Fair Housing adherence, and timely completion of all regulatory requirements.
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Implement and oversee risk management, safety protocols, emergency preparedness plans, and loss-control measures, lead incident response and corrective actions.
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Partner with Human Resources to recruit, develop, and retain high-performing talent across the portfolio.
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Set clear performance expectations and hold teams accountable for results, compliance, and brand standards.
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Foster a positive workplace culture centered on community, integrity, and operational excellence where employees and residents thrive.
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Drive operational enhancements by implementing best practices across accounts payable/receivable, capital projects, unit renovations, and resident/employee experience.
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Optimize financial performance through effective collections strategies and special claims management.
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Based in the St. Louis, Chicago or Central, IL with frequent property travel across MI, MO and Central IL and respond to off-hour emergencies as needed.
WHY YOU’LL LOVE IT HERE:
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Lots of paid time off – we value your life outside of work.
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Customizable total rewards package – pick from our medical, vision and dental options, along with our life insurance and an Employee Assistance Program
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Financial wellness perks to set you up for success - such as 401(k), FSA & HSA, employer-paid life and AD&D insurance; paid leave & disability programs.
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Mental health resources, such as counseling, are available to our team members.
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Fertility benefits – such as surrogacy, adoption assistance and more!
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Paid time off to volunteer and we will match your charitable donations! We are a passionate team making real impact on the world!
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Grow with us – learning & training programs; tuition & certification reimbursement; internal advancement opportunities are available…and so much more.
ANTICIPATED SALARY RANGE:
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$160,000 - $185,000 USD per year
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Annual Performance Bonus
This range is provided as a general guideline and reflects what we reasonably expect to pay for this role at the time of posting. Actual compensation may vary depending on a variety of factors, including the candidate’s qualifications, geographical location, and the specific responsibilities of the role. In addition to salary, this position may be eligible for performance bonuses and a comprehensive benefits package, including health insurance, retirement plans, and paid time off.
Final compensation offers will be determined following a thorough assessment of the candidate’s background and the requirements of the position.
#LI-AB1
Qualifications:
- 10–15+ years in property management/real estate operations, including 5+ years leading a multi-site affordable housing portfolio.
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Proven expertise with LIHTC and HUD/Project-Based Section 8 program compliance; experience navigating agency audits and delivering corrective action plans.
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Strong financial acumen, budgeting, variance analysis, revenue optimization, AR management, accruals, and reclasses.
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Demonstrated success building and leading high-performing teams; effective coach with strong change-management skills.
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Bachelor’s degree or equivalent experience.
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Goal-oriented leader with genuine care and concern for your team, clients, and residents.
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Previous experience with major rehabs/renovations.
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Experience with RealPage OneSite, Yardi and JD Edwards (or similar software program).
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Highly financial savvy, with proficiency in reading operating statements, budgets and credit/debits/re-classes and accruals.
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Committed to exceeding expectations by providing exceptional service and maintaining high standards.
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Team player, believing in the power of collaboration to achieve shared goals.
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Trustworthy and reliable, consistently doing the right thing with integrity.
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Welcoming and inclusive, valuing diverse ideas and perspectives.
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Strong leadership skills, holding your team accountable and fostering collaboration across departments to achieve objectives.
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Demonstrates accountability and reliability by taking full ownership of projects and outcomes, prioritizing precision and attention to detail, and approaching challenges with grit, resilience, and proactive problem-solving, while continuously engaging in learning and development to enhance performance; fosters collaboration and a resident-centered environment, ensuring empathy, respect, and cross-functional success in all interactions.
Overview:
Related Affordable spearheads Related's initiatives to preserve and enhance the nation's affordable housing supply. With over 50 years of experience in affordable housing acquisitions and development, Related Affordable is renowned nationally for its financing, preservation, and rehabilitation innovation. Presently, Related Affordable manages one of the largest affordable housing portfolios in the United States. Our team is committed to the principle that everyone deserves a quality home, and we tirelessly strive to fulfill this mission in communities nationwide. Visit our website for more information: Related Affordable Housing.
We are proud to be an equal-opportunity employer committed to building an inclusive culture with competitive compensation aligned with experience and market standards.
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