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Product Owner (Remote)

ENow Software
Irvine, CA

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Job Details

Full-time
$140,000 - $150,000 a year

Qualifications

Requirements specification
Requirements design
Agile scheduling
Collaboration with product development teams
Requirements analysis
Requirements management
Agile software development
Cross-functional communication
Agile planning

Full Job Description

About the Role

This is a fully remote position. We are seeking an experienced Product Owner to help drive clarity, focus, and execution across our Microsoft 365 product portfolio, including monitoring, reporting, governance, and adoption solutions. This role sits at the intersection of customers, engineering, support, and leadership, translating real-world customer problems into clear, actionable product requirements.

This is a hands-on role for someone who enjoys working close to the product, customers, and engineering, and who thrives in an environment where ownership matters more than titles.

Key Responsibilities

Product Ownership & Execution

Own and maintain the product backlog across the ENow suite of products
Write clear, concise Epics, Features, and User Stories with strong acceptance criteria
Ensure backlog is prioritized, groomed, and ready to support a 60-day development horizon
Partner with Engineering to estimate, scope, and sequence work
Act as a decision-maker on scope and trade-offs during development

Customer & Market Alignment

Gather input from customers, support, sales, and implementation to identify pain points and opportunities
Translate customer challenges into practical, high-value solutions
Validate requirements through customer conversations, support data, and usage insights
Help balance enterprise customer needs with scalable product design

Collaboration & Communication

Serve as a bridge between Engineering, Support, Sales, and Leadership
Participate in sprint planning, backlog refinement, demos, and retrospectives
Clearly communicate what is being built, why, and when
Support pre-sales and demo readiness by ensuring consistent functionality and data
Periodically deliver product demos and technical walkthroughs to prospects and partners
Support Sales by explaining product capabilities, use cases, and value propositions

Product Quality & Outcomes

Define success criteria for features
Ensure features align with security, compliance, and least-privileged access principles
Review beta deployments to validate that delivered functionality meets expectations
Continuously refine features based on feedback and real-world usage

What Success Looks Like (First 6–12 Months)

Engineering consistently has a clear, prioritized backlog
Fewer requirement-driven reworks and mid-sprint changes
Improved alignment between customer needs and delivered features
More confident demos and sales conversations
Tangible improvements in customer outcomes (e.g. Better governance posture)

Qualifications

Required:

5+ years of experience as a Product Owner, Business Analyst, or similar role
Experience working with Agile / Scrum teams
Strong ability to write clear requirements and acceptance criteria
Comfortable working closely with developers and technical stakeholders
Experience in SaaS or enterprise software environments
Excellent communication and prioritization skills
Familiarity with Microsoft 365, Entra ID (Azure AD), Exchange, Teams, SharePoint, or Power Platform

Preferred:

Experience with monitoring, security, governance, or analytics products
Understanding of enterprise IT environments and admin workflows
Experience in a small company or startup environment
Exposure to tools like Azure DevOps, Aha, Confluence, or similar

The salary range for this role is $140,000 - $150,000. ENow offers a competitive total rewards package which includes base salary and a comprehensive benefits & perks package. Exact compensation is determined based on a number of factors including experience, skill level, location, and qualifications which are assessed during the interview process. Additional details about total compensation and benefits will be provided by our Recruiting Team during the hiring process. In addition to the salary range listed, this role offers a meaningful, performance-based variable component. A significant portion of total compensation (up to 25%) is tied to measurable outcomes.

High-impact position with direct influence on product direction and customer outcomes
Opportunity to help shape the future of M365 monitoring and governance
Close collaboration with leadership and engineering
Flexible environment where ownership and initiative matter
A team that values clarity, accountability, and practical execution

#hc228281

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