Top 1 Customer support coordinator Jobs in Homer, Ny

On-Call Scheduling Coordinator - Home Care Agency
All Metro Health Care —New York State
- $19 - $21 an hour
- On call
- Bilingual
- High school diploma or GED
- Home Health
- AD&D insurance
- Disability insurance
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6d

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On-Call Scheduling Coordinator - Home Care Agency
All Metro Health Care —New York State
Monitor HHAeXchange dashboard in-between client/caregiver calls. Reasonable accommodations may be made to enable qualified individuals with disabilities to…
$19 - $21 an hour
Quick Apply
6d
Customer Service Representative
Kopp Billing Agency, Inc —Syracuse, NY
Whether it's processing payments over the phone, assisting patients with billing questions or providing guidance on financial assistance, our Customer Service…
$16 - $19 an hour

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MACD Coordinator - Onsite
Genesis10 —Columbus, OH
With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum…
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Client Resource Coordinator 2
Johnson Controls —Dublin, OH
Under direct supervision of the Area Resource Manager, the HVAC Customer Resource Coordinator receives and schedules customer calls for service.
$26.06 - $35.79 an hour

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On-Call Scheduling Coordinator - Home Care Agency

All Metro Health Care -
New York State

Quick Apply

Job Details

$19 - $21 an hour
6 days ago

Benefits

AD&D insurance
Disability insurance
Health insurance
Dental insurance
Paid time off
401(k) 6% Match
Employee assistance program
Vision insurance
401(k) matching
Employee discount

Qualifications

Customer communication
Customer inquiry handling

Full Job Description

All Metro Health Care - NY, a Modivcare Personal Care Service, is looking for a On-Call Care Coordinator Associate. You will have the opportunity to make a positive impact on the lives of our patients by ensuring their care needs are met effectively and efficiently.

Pay: $19-$21/Hourly based on experience
Available Schedules: Monday-Friday 5pm-8am, Saturday-Sunday 8am-8pm AND 8pm-8am
Office Address: Remote in NY

Benefits and Perks…

Medical, Dental & Vision Insurance
401(k) with a 6% match
Paid Time Off
Employee Assistance Program
Employee Discounts (retail, hotel, food, restaurants, car rental, and much more!)
Voluntary Term Life and AD&D Insurance
Legal Services Insurance
Short-Term and Long-Term Disability
Accident, Critical Illness & Hospital Indemnity Insurance

You will...

Serve as the primary point of contact for patients, families, and healthcare professionals regarding care coordination.
Address inquiries, concerns, and provide guidance on accessing services and resources.
Schedule patient appointments, coordinating availability of healthcare professionals and patient preferences.
Monitor and update schedules to accommodate changes, cancellations, and rescheduling needs.
Communicate pertinent patient information, including diagnosis, treatment plans, and care instructions, to the appropriate individuals.
Maintain accurate and up-to-date electronic and physical records of patient information, appointments, and communication.
Monitor HHAeXchange dashboard in-between client/caregiver calls.
Provide compassionate and empathetic support to patients and their families throughout the care coordination process.

We are excited to speak to someone with the following…

Bilingual preferred
High school diploma or equivalent
1+ years of customer service experience required.
1+ years of home healthcare experience preferred.
Experience using HHAeXchange strongly preferred.

PHYSICAL DEMANDS: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job: Combination of office work and travel; frequent standing and walking; driving between locations; use of computers and mobile devices; occasional lifting up to 20 lbs.

Our Mission:
To provide access to the care that matters for those who need it most.

Our Values

Caring: We care about what we do and who we do it for.
Collaborative: We value the perspective and experience of all.
Dedicated: We are committed to making a real world impact.
Purposeful: We know our work has meaning.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace

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customer support coordinator jobs in homer, ny

On-Call Scheduling Coordinator - Home Care Agency

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