Top 104 Guest service agent Jobs in Homewood Il

Front Desk Agent
Wind Creek Chicago —East Hazel Crest, IL
- $15 - $19 an hour
- Part-time
- In person
- Ability to walk for extended periods
- Writing skills
- Hotel
- Free parking
- Health insurance
Quick Apply
2d
Front Desk Agent Night Auditor
Holiday Inn Express & Suites Chicago South-Lansing —Lansing, IL
- $15 - $19 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Front desk
- Paid time off
- Employee discount
Quick Apply
Front Desk Agent
MATT 3 LLC —Matteson, IL
- $15.50 - $19.00 an hour
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
- Paid training
- 401(k)
Quick Apply
3d
Front Desk Sales Associate
Massage Envy —Orland Park, IL
- $15.40 - $16.00 an hour
- Choose your own hours
- Clinic
- Math
- Computer skills
- Wellness program
- Health insurance
Quick Apply
Fairfield Inn & Suites Chicago Tinley Park - Front Desk Agent
Aimbridge Hospitality —Tinley Park, IL
- $15 - $16 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
- AD&D insurance
- Disability insurance
10d
Front Desk Agent
White Lodging Services Corporation —Chicago, IL
- $27.00 - $27.25 an hour
- Weekends as needed
- Hotel
- Accounting
- Ability to stand for extended periods
- Paid parental leave
- Disability insurance
Quick Apply
5d
Guest Service Agent - Waldorf Astoria Chicago
Hilton —Chicago, IL
- $25 an hour
- Overnight shift
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
2d
Front Desk Agent
Hampton Inn & Suites - Hammond —Hammond, IN
- Computer literacy
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
9d
Part-time Front Desk Agent
The Westin Michigan Avenue Chicago —Chicago, IL
- $25.75 an hour
- Part-time
- Writing skills
- Hotel
- Leadership
- Paid holidays
- Disability insurance
Quick Apply
9d
Guest Service Agent
The Langham Chicago —Chicago, IL
- $22.00 - $27.50 an hour
- Full-time
- Mid-level
- 3 years
- Hotel
- Free parking
- AD&D insurance
Quick Apply
Guest Relations Agent - The Ritz-Carlton
Sage Hospitality —Chicago, IL
- $24 - $26 an hour
- Full-time
- Hotel
- High school diploma or GED
- Communication skills
- AD&D insurance
- Disability insurance
8d
Front Desk Agent - Soho House Chicago
Soho House & Co. —Chicago, IL
- $24.50 an hour
- 8 hour shift
- Hotel
- Restaurant
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Pyramid Global Hospitality —Chicago, IL
- $26.93 an hour
- Weekends as needed
- Sales
- Computer literacy
- Hotel
- Health insurance
- Dental insurance
Quick Apply
4d
Front Desk Agent
Millennium Hotels and Resorts —Chicago, IL
- $24 - $26 a year
- Weekends as needed
- Mid-level
- Hotel
- Ability to stand for extended periods
- Health savings account
- Health insurance
Quick Apply
Hotel Front Desk Agent
LondonHouse Chicago —Chicago, IL
- From $24.75 an hour
- Overtime
- CPR Certification
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
9d
Guest Service Agent
Nobu Hotel Chicago —Chicago, IL
- $21.45 - $25.20 an hour
- Overnight shift
- Ability to walk for extended periods
- Computer literacy
- Sanitation
Quick Apply
12d
Guest Service Agent (PM Part time) - Embassy Suites by Hilton Chicago Downtown Magnificent Mile
Hilton —Chicago, IL
- $23.50 an hour
- Part-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
Guest Services Agent
Study Hotels —Chicago, IL
- $21.50 an hour
- Weekends as needed
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
PT Guest Service Agent - The Hoxton, Chicago
Schulte Boutique + Lifestyle —Chicago, IL
- $24 an hour
- Part-time
- Background check
- Sales
- Pass drug screening
- Paid time off
Quick Apply
Concierge Guest Services
Kimpton Hotels & Restaurants —Chicago, IL
- $25 an hour
- Weekends as needed
- Research
- Hotel
- High school diploma or GED
Quick Apply

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guest service agent jobs near homewood il

Front Desk Agent

Wind Creek Chicago
East Hazel Crest, IL

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Job Details

Part-time
$15 - $19 an hour
2 days ago

Benefits

Free parking
Health insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication
Writing skills
Telephone systems
Typing

Full Job Description

Description

Job Overview:

Hotel Front Desk Agents perform an array of tasks to make guests feel welcome but their primary responsibility is ensuring a smooth arrival and departure experience for our guests.

Purpose:

Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.

Value System:

Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.

Duties and Responsibilities:

Projects a positive image and greets all guests
Performs hotel check-in and checkout transactions
Enrolls guests to player’s club, generates rewards cards upon demand
Disseminates information to guests regarding the property, hotel, promotions, etc.
Performs miscellaneous tasks such as cash handling, credit authorizations, report creation, copying
Maintains cash drawer, drops cash as required, submits supporting documentation
Answers telephones, routing calls as necessary
Assists with Concierge duties as necessary
Actively resolves guest issues and disputes
Reports guestroom issues to Maintenance
Re-stocks Front Desk supplies
Keeps work area clean and orderly
Other duties & responsibilities as assigned

Job Requirements: (please ensure you meet the listed requirements prior to applying)

High School diploma or GED required or enrolled and successfully complete a GED program within six (6) months from start date as a condition of continued employment
Must be twenty-one (18) years of age or older
Must be able to type 20 words per minute minimum (typing test will be administered) - required
Good writing and verbal communication skills required (skills test will be administered) - required
Experience in customer service
Must be able to lift and carry up to 40 lbs
Must successfully pass job interview, including a guest service audition
Must be able to operate standard office equipment – phones, computers, etc.
Must be able to pass a panel interview and audition
Must be able to successfully demonstrate AAA four diamond behaviors in the panel interview’s audition process
Must be able to stand and/or walk for entire shift
Must be able to work effectively in a fast paced, high volume environment
Must be able to operate standard office equipment – phones, computers, etc.
Willing and able to work odd or irregular hours including nights, weekends, and holidays
Willing to travel and participate in training as recommended or required
Must have an Occupational License (or the ability to obtain and maintain a license) pursuant to the Illinois Gaming Act and remain in good standing with the Illinois Gaming Board as a requirement for this position

Base Pay:

Pay range - $15.00 - $19.00 (The base pay will depend on factors such as experience level and skillset.)
Voluntary full-time benefit offerings include the following - group medical, dental, vision, and life insurance as well as access to a flexible spending account (FSA) option. We also offer an Employee Assistance Program (EAP), paid time off, a 401 (k) with matching, a shift differential, and discretionary quarterly bonuses.

Ready to Get Hired? Stop In and Shine!
On-the-Spot Interviews Every Wednesday
10 AM – 12 PM
Hotel Lobby – Wind Creek Chicago Southland
17300 S Halsted St, East Hazel Crest, IL 60429
Free Parking – Just Show Up!

#Chicago1

Quick Apply

Refine Your Search

guest service agent jobs in homewood il

Front Desk Agent

Front Desk Agent Night Auditor

Front Desk Agent

Front Desk Sales Associate

Fairfield Inn & Suites Chicago Tinley Park - Front Desk Agent

Front Desk Agent

Guest Service Agent - Waldorf Astoria Chicago

Front Desk Agent

Part-time Front Desk Agent

Guest Service Agent

Guest Relations Agent - The Ritz-Carlton

Front Desk Agent - Soho House Chicago

Front Desk Agent

Front Desk Agent

Hotel Front Desk Agent

Guest Service Agent

Guest Service Agent (PM Part time) - Embassy Suites by Hilton Chicago Downtown Magnificent Mile

Guest Services Agent

PT Guest Service Agent - The Hoxton, Chicago

Concierge Guest Services

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