Top 12 Assistant front office manager Jobs in Honolulu Hi

Assistant Guest Experience Manager
Hotel La Croix —Honolulu, HI
- From $57,000 a year
- Weekends as needed
- Mid-level
- Hotel
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
7d
Assistant Store Manager
Extra Space Management, Inc —Honolulu, HI
- From $20.50 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
- Wellness program
- Health savings account
Quick Apply
12d
Administrative Assistant
1350 Ala Moana AOAO —Honolulu, HI
- $23 - $24 an hour
- Part-time
- Microsoft Outlook
- Research
- Office
Executive Assistant
Nauru Tower —Honolulu, HI
- $27 - $29 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid holidays
- Health insurance
Quick Apply
Guest Services Supervisor
Alohilani Resort Waikiki Beach —Honolulu, HI
- $27.18 - $31.98 an hour
- Full-time
- Merchandising
- Mid-level
- High school diploma or GED
14d
Office Assistant | public charter middle school
SEEQS —Honolulu, HI
- $37,872 - $44,364 a year
- Full-time
- School experience
- Inventory management
- Word processing
- Paid holidays
Quick Apply
Executive Assistant, Strategic Communications
Hawaii Community Foundation —Honolulu, HI
- $69,600 - $76,560 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
Quick Apply
Office Assistant/PCNC
Ka'ohao Public Charter School —Kailua, HI
- $3,141 - $3,900 a month
- Email
- Office
- Administrative experience
- In-person
- Health insurance
- Dental insurance
Quick Apply
Front Services - Porter/Valet (On-Call)
Hotels and Resorts of Halekulani —Honolulu, HI
- $16.00 - $17.45 an hour
- Weekends as needed
- Working with individuals with disabilities
- Sanitation
- Hotel
Quick Apply

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assistant front office manager jobs near honolulu hi

Assistant Guest Experience Manager

Hotel La Croix -
Honolulu, HI

Quick Apply

Job Details

Full-time
From $57,000 a year
7 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Employee discount
Flexible schedule

Qualifications

Guest reservation booking
Customer communication
Proactive hotel and accommodations guest assistance
Active listening
Operations management
Hotel and accommodations guest check-in
Managing hospitality teams
Hotel and accommodations guest inquiries
Hotel and accommodations guest check-out
Driver's License
Bachelor's degree
Front desk
Hotel and accommodations guest issue escalation
Hotel and accommodations guest complaints handling

Full Job Description

Company Overview

One of only 17 hotels located on Kalakaua Avenue, Hotel La Croix was built in 1972 as the first Hyatt (“Hyatt Lodge”) in Hawaii. We are looking for motivated team members interested in the opportunity to experience the redevelopment of the hotel into one of the top destination boutique hotels in Waikiki.

Company Motto

To provide an elevated hospitality experience rooted in love and aloha is the common ethos of Hotel La Croix. We intend to develop a culture of excellence based on the optimal mixing and fusion of what’s been provided to us by Mother Nature with human ingenuity.

Summary

The Assistant Guest Experience Manager (AGEM) serves as a key leader within the Front Office, supporting the Guest Experience Manager in overseeing all aspects of the guest journey from arrival to departure. This role champions La Croix's culture of Love and Aloha, ensuring that every interaction reflects our commitment to exceptional, personalized service. The AGEM is a hands-on leader who mentors the front desk team, manages daily operations, and resolves guest concerns with poise and professionalism

KEY RESPONSIBILITIES

Assist the Guest Experience Manager in leading daily Front Office operations, including check-in, check-out, and concierge services.
Supervise, coach, and inspire front desk associates, fostering a culture of Aloha and continuous improvement.
Serve as Manager on Duty (MOD) as scheduled, making real-time decisions to uphold guest satisfaction.
Resolve guest concerns and service recovery situations promptly and with genuine care.
Monitor room inventory, rate strategy, and daily arrivals/departures in coordination with Revenue Management.
Partner with Housekeeping, Engineering, and Food & Beverage to ensure seamless guest experiences.
Maintain compliance with hotel policies, brand standards, and all applicable safety and labor regulations.
Assist in scheduling, payroll tracking, and performance management of front office team members.
Support the onboarding and ongoing training of new associates.
Prepare and review daily operational reports; communicate actionable insights to leadership.
Champion the hotel's loyalty program and upsell initiatives to drive ancillary revenue.
Uphold and model the values of Hotel La Croix in every interaction.

QUALIFICATIONS

2+ years of progressive front office or guest services experience in a hotel environment, with at least 1 year in a supervisory or lead capacity.
Warm, guest-first mindset with a genuine passion for Hawaiian hospitality.
Strong interpersonal and communication skills — written, verbal, and active listening.
Proven ability to lead a team, manage conflict, and make sound decisions under pressure.
Proficiency with Property Management Systems (PMS); experience with Opera Cloud or similar preferred.
Solid understanding of front office metrics, room inventory management, and upsell techniques.
Flexibility to work varying shifts including evenings, weekends, and holidays.
Associate's or Bachelor's degree in Hospitality Management, Business, or a related field preferred —or equivalent experience.
Fluency in English required; additional language skills (Japanese, Mandarin, Korean, or Spanish) a plus.

WHAT WE OFFER

Competitive salary commensurate with experience
Comprehensive health, dental, and vision insurance
Paid time off and holiday pay
Hotel discounts and employee perks
Growth opportunities within a property that values promoting from within
A team culture grounded in Love and Aloha — where you are celebrated as much as our guests

Job Type: Full-time

Pay: From $57,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance

Education:

Bachelor's (Preferred)

Experience:

Hospitality Management: 3 years (Required)

Language:

Japanese (Preferred)

License/Certification:

Driver's License (Required)

Shift availability:

Day Shift (Required)
Night Shift (Required)

Work Location: In person

Quick Apply

Refine Your Search

assistant front office manager jobs in honolulu hi

Assistant Guest Experience Manager

Assistant Store Manager

Administrative Assistant

Executive Assistant

Guest Services Supervisor

Office Assistant | public charter middle school

Executive Assistant, Strategic Communications

Office Assistant/PCNC

Front Services - Porter/Valet (On-Call)

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