Position Title: Admin & Fiscal Support Sp (International Program and Compliance Assistant)
Position Number: CASUAL
Hiring Unit: Office of Global Engagement, International Student Services (ISS)
Location: UH Manoa
Date Posted: July 15, 2026
Closing Date: Continuous recruitment until position is filled; application first review to begin approximately around July 31, 2026
Salary : $26.69 per hour (Commensurate with qualifications and experience)
Full Time/Part Time: Full Time
Temporary/Permanent: Temporary
Other Conditions:
Employment will be contingent upon clearance of a Criminal History Background Check to comply with Code of Federal Regulations required for employees functioning as an Alternate Responsible Officer for the J-1 Exchange Visitor Program is a condition of employment & continued employment.
Applicants seeking short-term or part-time work with the University Hawai'i may apply for Casual Hire positions. Because of the temporary nature of these appointments, Casual Hire employees are not eligible for benefits as provided to regular BOR and Civil Service employees. Casual Hire appointments may last for up to 89 days for full-time employees, and up to 1 calendar year for part time employees.
Duties and Responsibilities
1. *Serve as a Designated School Official (DSO) and/ or Alternate Responsible Officer (ARO) for F-1 and J-1 programs (training provided) to facilitate federal reporting mandates and maintain the university’s institutional standing with the Department of Homeland Security (DHS) and Department of State (DOS).
2. *Assist with the full lifecycle of immigration documents and routine immigration services, including processing I-20/DS-2019 forms, travel signatures, Student and Exchange Visitor Immigration System-SEVIS check-ins, and program extensions under supervision.
3. *Support compliance through data entry, batch processing, and reconciling records across university systems and federal databases.
4. *Keeps abreast of changes/updates on federal regulations; handle routine immigration inquiries via email, chat, and in-person, while referring complex matters to senior advising staff.
5. *Coordinate logistics and execution for international student programs, including pre-arrival sessions, Welcome Week, orientation, and cultural adjustment initiatives (e.g., Summer Socials and holiday events).
6. *Supports career programming and workshops tailored to international student success and well-being. Collaborate with campus partners to develop specialized workshops on U.S. work authorization (Curricular Practical Training- CPT, Optional Practical Training - OPT, Academic Training-AT), job search strategies for international students, and professional networking.
7. *Assist with the recruitment, training, and oversight of student assistants and interns in collaboration with senior staff.
8. *Serve as a liaison to international student organizations and manage digital engagement, including newsletters, social media, and website updates, to ensure students remain informed of critical deadlines and campus opportunities
9. *Provides front desk coverage and general office support, including recordkeeping, scheduling, and student referrals to campus partners.
10. *Participates in team meetings and contributes to initiatives that improve office workflows and campus internationalization.
11. *Assists with special projects as assigned.
12. Other duties as assigned
- Denotes Essential Function
Minimum Qualifications
1. Possession of a baccalaureate degree in Arts and Humanities, Social Science, Science, Education, Higher Education Administration, and Business Administration or related field and 0 year(s) of progressively responsible professional experience with responsibilities for office administration, and/or program planning; and or equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated
2. Demonstrated ability to recognize problems, identify possible causes, and problem-solve.
3. Demonstrated ability to understand oral and written documentation, write reports and procedures, and communicate effectively in a variety of situations.
4. Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team members, and individuals.
5. Demonstrated ability to operate a personal computer and apply word processing, spreadsheet (MS Word, Excel, PowerPoint), and/or database software.
6. Demonstrated attention to detail and ability to prioritize, organize, and handle multiple tasks.
7. U.S. citizenship or lawful permanent residence (required by federal regulations for certification as a Designated School Official or Alternate Responsible Officer for the Exchange Visitor Program).
8. Clearance of a Criminal History Background Check to comply with Code of Federal Regulations required for employees functioning as an Alternate Responsible Officer for the J-1 Exchange Visitor Program is a condition of employment and continued employment.
9. Ability to apply discretion and maintain confidentiality.
Desirable Qualifications
1. Knowledge of University of Hawai‘i student support services and campus operations.
2. Functional knowledge of immigration service principles, terminology, and techniques.
3. Understanding of federal and state laws and regulations associated with F-1 and J-1 programs.
4. Previous experience serving as a DSO and/or ARO in a higher education setting.
5. Experience with Banner, ISSM, and SEVIS databases.
6. Proficiency with Google Workspace (Docs, Sheets, Slides).
7. Awareness of University of Hawai‘i policies and procedures pertaining to international students.
To Apply
Note: If you have not applied for a position before using NeoGov, you will need to create an account.
. Applicants must submit the following:
1.
Cover letter indicating your interest in the position and how you satisfy the minimum and desirable qualifications;
2.
Resume;
3. Names and contact information (telephone number and email addresses) of
three (3) professional references; and
4. Copy of
unofficial transcripts (official transcripts will be required at the time of hire). Academic record/grade summaries will NOT be accepted. Copy of diplomas will NOT be accepted.) Documents issued from an institution outside the United States of America require a course- by- course analysis with an equivalency statement from an agency having membership with the National Association of Credential Evaluation Services, Inc., verifying the degree equivalency to that of an accredited institution within the USA. Expense of the evaluation shall be borne by the applicant.
IMPORTANT: If multiple applications are received from the same candidate, only the last one will be reviewed.
Please DO NOT include any self-identifying photos, REFERENCES TO SOCIAL SECURITY NUMBERS AND BIRTH DATE on any documents within the application packet. All items become the property of the University of Hawaii and will not be returned. Only complete applications will be passed on to the search committee for consideration. Incomplete or unreadable application materials will not be considered.
Inquiries: Karen Michael Mikel, 808-956-8613
[email protected]