Top 31 Customer service manager Jobs in Honolulu Hi

Manager, Customer Experience
C&S Wholesale Grocers —Kapolei, HI
- $85,420 - $113,100 a year
- Full-time
- Marketing
- 5 years
- Merchandising
- Wellness program
- Paid holidays
Associate Service Manager
Tesla —Honolulu, HI
- Full-time
- Mid-level
- Driver's License
- Bachelor's degree
- Commuter assistance
- Health savings account
6d
Manager, Sales and Customer Service
Macy’s —Honolulu, HI
- $56,300 - $93,700 a year
- Weekends as needed
- Heavy lifting
- Merchandising
- Mid-level
- Store discount
- Paid holidays
5d
Client Delivery Manager, Talent Services
ProService Hawaii —Honolulu, HI
- $99,670 - $154,700 a year
- Full-time
- Hybrid work
- Mid-level
- Paid parental leave
- Health insurance
Quick Apply
Supervisor, Call Center
Hawaii Gas —Honolulu, HI
- $70,873 - $88,591 a year
- Full-time
- Mid-level
- Finance
- High school diploma or GED
Team Lead - Customer Relations
Hawaii Medical Service Association —Honolulu, HI
- Mid-level
Customer Service Manager
Associa —Honolulu, HI
- Weekends as needed
- Computer literacy
- Mid-level
- Office
Quick Apply
Client Care Manager
Always Best Care Senior Services - Oahu —Honolulu, HI
- $60,000 - $85,000 a year
- Full-time
- Computer literacy
- English
- High school diploma or GED
Quick Apply
Customer Service & E-Commerce Supervisor - Full Time
Whole Foods Market —Honolulu, HI
- $17.50 - $30.20 an hour
- 8 hour shift
- Mid-level
- Ability to lift 50 pounds
- Analysis skills
- Store discount
- Paid time off
Client Services Coordinator, Home Care
BAYADA Home Health Care —Honolulu, HI
- $50,000 - $65,000 a year
- Computer literacy
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
SAINT LAURENT Senior Client Advisor Royal Hawaiian
Saint Laurent —Honolulu, HI
- $20 - $22 an hour
- Full-time
- English
- Senior level
- Leadership
- Disability insurance
- Health insurance
1d
Customer Experience Supervisor
Central Pacific Bank —Honolulu, HI
- $47,017 - $61,122 a year
- Weekends as needed
- Writing skills
- Mid-level
- High school diploma or GED
Quick Apply
Personal Trust Service Manager
First Hawaiian Bank —Honolulu, HI
- $62,000 - $95,000 a year
- Full-time
- 5 years
- Office
- Finance
18h
Customer Service Manager - State Farm Agent Team Member
Nathan Tachino - State Farm Agent —Waipahu, HI
- $50,000 - $60,000 a year
- Full-time
- 5 years
- Office
- Mentoring
- Health insurance
Quick Apply
Community and Client Care Manager
Always Best Care Senior Services - Oahu —Honolulu, HI
- Weekends as needed
- Hospital
- Mid-level
- Driving
Customer Service Supervisor/WS-HNL
Unifi Aviation, LLC —Honolulu, HI
- $22 an hour
- Overtime
- 18 years or older
- Experience working with individuals with disabilities
- Mid-level
- Health insurance
- Dental insurance
9d
Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager)
Whole Foods Market —Honolulu, HI
- $20.05 - $35.00 an hour
- 8 hour shift
- Inventory management
- Writing skills
- Mid-level
- Store discount
- Paid time off
12d
ALASKA - Customer Service Lead (HNL) - FT
Unifi Aviation, LLC —Honolulu, HI
- $19.50 an hour
- Overtime
- 18 years or older
- Experience working with individuals with disabilities
- High school diploma or GED
- Health insurance
- Dental insurance
8h
Member Success Manager - Real Estate Mastermind
Team Architects —United States
- $150,000 - $200,000 a year
- Full-time
- Remote
- Mid-level
- Team management
- Recruiting
Quick Apply

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Associate Service Manager
Tesla —Honolulu, HI
Strong and proven experience leading field, technical repair, or manufacturing teams in a fast-paced, technology-driven environment with strong customer facing…
6d
Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager)
Whole Foods Market —Honolulu, HI
You will focus on driving safety, quality of outbound online orders, excellent pickup experience, team productivity, and program execution.
$20.05 - $35.00 an hour
12d

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Customer Care Manager
M/I Homes —Columbus, OH
Travel demands which require possession of a valid driver’s license and a good driving record to comply with Company-issued vehicle policies.
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Customer Service Supervisor
DHL —Lockbourne, OH
Evaluate performance variances to identify root cause, develop corrective action plan for review with manager and implement approved action plans.
$60,000 - $90,000 a year
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customer service manager jobs near honolulu hi

Manager, Customer Experience

C&S Wholesale Grocers -
Kapolei, HI

Apply Now

Job Details

Full-time
$85,420 - $113,100 a year

Benefits

Wellness program
Paid holidays
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Benefits from day one

Qualifications

Customer communication
Bachelor's degree

Full Job Description

Position Overview Keep our communities fed.

Our focus is simple but meaningful — from our distribution centers to our offices, every employee of C&S and our family of companies works to help feed local families, neighbors, and communities.

As a Manager, Customer Experience, you will manage the business side of the relationship with Tier 2 and Tier 3 customers in the region. The Manager is responsible for building working relationships with customers’ senior operational management to achieve high levels of customer satisfaction in relation to the company’s operations and the development of/adherence to standard operating procedures. The Manager contributes to cross-functional teams in the delivery of projects and programs in support of customers’ business objectives, develops cost efficiencies, and brings key stakeholders together to solve problems and eliminate roadblocks. The role works collaboratively with cross-functional Customer Experience (CXT) members to identify root causes of operational issues and secure alignment and resources to resolve chronic issues. The Manager, Customer Experience may also have Sales Team direct report responsibilities.

Job Description

Full-Time, On-Site Role
Location: 91-315 Hanua Street, Kapolei, HI 96707

You will contribute by:

Monitoring and managing contract renewals and pipeline for Tier 2 and Tier 3 customers.
Facilitating communication with all stakeholders; effectively communicating with customers to resolve service issues and evaluate requests; preparing and presenting customer presentations to review project scope and progress.
Monitoring and supporting operational KPI improvement across assigned customers.
Recommending and implementing cost improvement opportunities.
Monitoring quarterly and annual contracted volume thresholds and conducting regular performance reviews to maintain compliance.
Influencing customer decision-making on key improvement initiatives.
Counseling retail customers on P&L opportunities, including operations, labor, gross margins, merchandising, and advertising.
Managing new business start-ups after handover from the New Business Development group.
Coordinating operational planning around key customer events such as holiday planning, grand openings, anniversary sales, and major in-store events.
Communicating and managing changes in company operational policies and procedures.
Managing business continuity events.
Traveling for food shows, meetings, and customer visits, approximately 50%.

We’re searching for candidates with:

Retail operations expertise, with in-depth knowledge of supply chain strongly preferred.
Excellent communication skills with the ability to engage effectively across stakeholders.
Strong analytical skills and business acumen.
Proven project management capabilities.
Advanced technical proficiency and computer skills.
Demonstrated leadership skills with the ability to lead a team and influence cross-functional partners to drive results.
Willingness and ability to travel frequently.
5-7 years of experience in account management, sales in the retail industry.

Environment:

Office : Office Temperature (65F to 75F)

We offer:

Weekly Pay
Benefits available from day 1 (medical, dental, vision, and more)
Company matched 401k
PTO and Holiday Pay offered
Career Progression Opportunities
Tuition Reimbursement
Employee Health & Wellness program
Employee Discounts / Purchasing programs
Employee Assistance Program

Every person matters.

We keep our values alive through a culture that embraces differences and ensures that every person matters.

The Fine Print

This Job advertisement does not constitute a promise or guarantee of employment. This job advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of C&S Wholesale Grocers.

Qualifications Bachelor's Degree - Business, Bachelor's Degree - Marketing

Shift 1st Shift (United States of America)

Company Hawaii Logistics LLC

About Our Company

At Hawaii Logistics, LLC, our people are central to our success. For our business to succeed and grow, we need to help you succeed and grow. Primarily located in Kapolei, HI, we are one of the largest wholesale grocery suppliers on the West Coast, and one of many companies within the C&S Family of Companies. We recognize that team member motivation, productivity, and retention are dependent upon people working in jobs well-suited to their interests. We offer and encourage transfer and promotion opportunities for our current employees.

Hawaii Logistics, LLCis an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. The Company provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

Salary Range

$85,420-$113,100

Company: Hawaii Logistics LLC

Job Area: Sales - West Coast

Job Family: Sales

Job Code: JC1819

Job Type: Full time

ReqID: R-267404

Apply Now

Refine Your Search

customer service manager jobs in honolulu hi

Manager, Customer Experience

Associate Service Manager

Manager, Sales and Customer Service

Client Delivery Manager, Talent Services

Supervisor, Call Center

Team Lead - Customer Relations

Customer Service Manager

Client Care Manager

Customer Service & E-Commerce Supervisor - Full Time

Client Services Coordinator, Home Care

SAINT LAURENT Senior Client Advisor Royal Hawaiian

Customer Experience Supervisor

Personal Trust Service Manager

Customer Service Manager - State Farm Agent Team Member

Community and Client Care Manager

Customer Service Supervisor/WS-HNL

Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager)

ALASKA - Customer Service Lead (HNL) - FT

Member Success Manager - Real Estate Mastermind

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