Top 3 It service manager Jobs in Honolulu Hi

Field Support Engineer
Tata Consultancy Services —Honolulu, HI
- $60,000 - $70,000 a year
- Clean driving record
- Mid-level
- Analysis skills
- Commuter assistance
- Health insurance
Field Support Technician
Ovation Workplace Services Inc —Honolulu, HI
- $23 - $24 an hour
- Full-time
- Clean driving record
- Mid-level
- Analysis skills
Quick Apply

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Entry Level Behavior Technician
ACES ABA —Waipahu, HI
Reliable transportation, in State valid driver’s license*, and active car insurance. Military and college students may be exempt from in State valid driver’s…
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Solar Service Technician
Sunspear Energy —Honolulu, HI
Must hold a valid driver’s license and own a registered insured personal vehicle to travel between job sites – no use of motorcycles or scooters during business…
$63,000 - $75,000 a year
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Manager, IT Service Orchestration
Deloitte —Columbus, OH
Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field, or equivalent experience.
$97,000 - $179,000 a year
5d
Manager 1, IT Service Support
The Ohio State University Wexner Medical Center —Columbus, OH
Bachelor’s degree in Computer Science or a related field, with at least three years of experience in information technology.
11d

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Field Support Engineer

Tata Consultancy Services -
Honolulu, HI

Apply Now

Job Details

$60,000 - $70,000 a year

Benefits

Commuter assistance
Health insurance
Dental insurance
Vision insurance
Pet insurance

Qualifications

Customer communication

Full Job Description

Must Have Technical/Functional Skills

Good Communication and knowledge on Imaging/Staging of desktops, laptops and other related devices.
Maintain, analyze, and troubleshoot, software and computer peripherals.

Roles & Responsibilities

Good knowledge on Imaging/Staging of desktops, laptops and other related devices.
Maintain, analyze, and troubleshoot, software and computer peripherals.
Must have reliable transportation and clean driving history
Travel to Various sites on demand basis would be required.
Ability to set up, configure and add all hardware.
Assist client internal IS technicians with large IMAC’s
Break-fix & IMAC support, periodic maintenance
Provide technical support to end-users via telephone and in person.
Assist coworkers in the resolution of end-user’s technical issues.
Assist coworkers in the execution of established processes and escalations.
Test, image and clean PC’s, laptops, monitors, printers, and other related hardware.
Following proper manufactures procedures for ordering parts and returning defective parts.
Manage (Service Now) ticket queue constantly throughout the day.
Response to end-user issues via face to face interaction, telephone, or escalated help desk tickets.
Diagnose and resolve technical hardware and software issues.
Gather information to determine the issue by evaluating and analyzing the symptoms.
Partners with other departments to provide technical assistance.
Knowledge in handling Wi-Fi and LAN access issues
VPN setup and troubleshooting
Network authentication issues
Identify priorities and redirect problems to appropriate resources.
Organize ideas and communicate appropriate messages.
Stay current with system information, changes, and updates.
Handling all designated workstation installations and updates

Generic Managerial Skills, If any

4+ years of hands-on technical knowledge of laptop and desktop design and software installation.
Familiar with standard concepts, practices, and procedures within the IT support field. Relies on limited experience and judgment to plan and accomplish goals.
Possess 2 to 3 years’ experience in a break/fix environment. Able to lift heavy equipment. (PC’s, monitors, printers.) Strong verbal and written communication skills. A certain degree of creativity and latitude is required.
Experience in supporting Mobile devices (Apple IOS, Android, iPhone, iPad)
Experience with Windows 7-10 OS, Microsoft Office, Internet browsers and Email clients.
Printer/Copier experience preferred.
Working knowledge of systems hardware, printers, scanners and other peripheral devices.
Strong communication and customer service skills with users to interpret and address their needs in an efficient and professional manner.
Experience providing IT technical support to senior leaders of an organization.
Ability to visualize and troubleshoot complex issues remotely.
Highly developed analytical troubleshooting skills.
Able to multi-task, work independently with minimal supervision as well as within a team environment.
Ability to obtain and maintain manufacture warranty repair certifications. (EX, HP, DELL, LENOVO, APPLE)

Salar y Range-$60,000-$70,000 a year

#LI-KR3

TCS Employee Benefits Summary:

Discretionary Annual Incentive.

Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

Family Support: Maternal & Parental Leaves.

Insurance Options: Auto & Home Insurance, Identity Theft Protection.

Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.

Time Off: Vacation, Time Off, Sick Leave & Holidays.

Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Location

Honolulu, HI

Job Function

TECHNOLOGY

Role

Engineer

Job Id

414224

Desired Skills

EUC

Salary Range

$60,000-$70,000 a year

Apply Now

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it service manager jobs in honolulu hi

Field Support Engineer

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