Top 1 Collection agent Jobs in Hope, Ar

Billing & Collections Specialist
Pafford EMS —Hope, AR
- HIPAA
- Research
- Mid-level
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Billing & Collections Specialist
Pafford EMS —Hope, AR
 Must be able to talk, listen and speak clearly on telephone. Federal, state and local standards, including meeting qualitative and/or quantitative…
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Collections Specialist
Texas A&M Texarkana —Texarkana, TX
Responsible for maintaining customer service quality when answering inquiries concerning student accounts and making payment arrangements.

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1d
Credit and Collections Generalist
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Provides daily support by answering phone calls and emails from customers and cross-functional departments and follows-up on past-due balances.
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Billing & Collections Specialist

Pafford EMS -
Hope, AR

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Job Details

Qualifications

Phone communication
High school diploma or GED

Full Job Description

Essential Duties and Responsibilities:

Obtain referrals and pre/post-authorizations for ambulance services
Check eligibility and benefits verification
Review insurance and facility claims for accuracy and completeness
Prepare, review, and transmit claims using billing software, clearinghouse, and payer websites
Following up on unpaid claims within standard billing cycle timeframe
Reviewing underpaid claims for appropriate escalation steps to ensure appropriate reimbursement for services
Calling insurance companies regarding any payment discrepancies
Identifying and billing secondary or tertiary insurance
Processing incoming mail and taking appropriate follow up actions to resolve accounts
Researching and appealing denied claims
Answering all patient or insurance telephone inquiries
Contacting the patient to escalate issues with the insurance companies
Maintaining patient confidentiality as per the Health Insurance Portability and Accountability Act of 1996 (HIPAA)
Performing other duties as assigned.

Qualifications:

Proficient with a PC
Knowledge of Health Insurance Portability and Accountability Act (HIPAA)
Knowledge of procedure and diagnostic codes (HCPCS and ICD-10 codes)
Knowledge of medical terminology
Knowledge of Medical Billing
Knowledge of insurance guidelines including HMO/PPO, Medicare, Medicaid, and commercial payers
Customer service skills for interacting with patients regarding medical claims and payments, including

communicating with patients and family members of diverse ages and backgrounds.

Problem-solving skills to research and resolve discrepancies, denials, appeals, and collections
Ability to work independently and with a group
Working knowledge of MS Word, Excel
Ability to maintain effective working relationships.
Thorough knowledge of office practices
Ability to type at least 35 words per minute.
Proficiency using 10 key

Education and Experience Requirements:

High School Diploma or GED
Minimum of one year revenue cycle management experience or related experience

Physical Requirements:

Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other

federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.

Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local

standards.

The employee may occasionally be required to lift and/or move up to 20 pounds
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision,

depth perception, and the ability to adjust focus.

Work may require sitting, lifting, stooping, bending, stretching, walking, standing, pushing, pulling, reaching, and

other physical exertion.

Must be able to talk, listen and speak clearly on telephone.
Must possess visual acuity to prepare and analyze data and figures, operate a computer terminal, and operate a

motor vehicle.

Travel Time: Negligible

NOTE: The above statements are intended to describe the general nature and level of work being performed by the
person assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills and
physical demands required of personnel so classified.

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Billing & Collections Specialist

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