Top 87 Customer service Jobs in Horseheads Ny

Agency Support Advisor
Rich Products Corporation —New York State
- $44,030 - $59,570 a year
- Call employer
- Microsoft Excel
- Bachelor's degree
- 1 year
- Health insurance
- Paid time off
Call Center Specialist
Corning Federal Credit Union —Corning, NY
- $21.00 - $25.50 an hour
- Computer literacy
- High school diploma or GED
- Bachelor's degree
Quick Apply
Customer Service Rep
Lincare Inc. —Elmira, NY
- $17 - $23 an hour
- High school diploma or GED
- Ability to lift 50 pounds
- Medical terminology
- Health insurance
- Dental insurance
Quick Apply
10d
Customer Service Representative
Howell —Elmira, NY
- $21 - $23 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid training
- Health insurance
Guest Services Agent
Country Inn & Suites Big Flats —Horseheads, NY
- $16.00 - $16.15 an hour
- Computer literacy
- Hotel
- High school diploma or GED
Outpatient Call Center Assistant
Arnot Health —Elmira, NY
- $16.71 - $21.20 an hour
- Full-time
- HIPAA
- Children
- Medical terminology
Quick Apply
Guest Service Agent
Candlewood Suites Horseheads —Horseheads, NY
- $16.00 - $16.25 an hour
- Part-time
- Hotel
- Communication skills
- Entry level
- Free parking
- Paid holidays
2d
Fantastic Front Desk Position Available!
Piper Insurance Agency Inc —Painted Post, NY
- $17 - $20 an hour
- Full-time
- Computer literacy
- Office
- Computer skills
- Health insurance
- Paid time off
Quick Apply
9d
Customer Service Representative
ROBERT M SIDES INC —Horseheads, NY
- $16 an hour
- Part-time
- Entry level
Quick Apply
Hotel Front Desk Clerk
Arnot Grand Hotel & Suites —Horseheads, NY
- From $16 an hour
- Part-time
- Computer literacy
- Hotel
- Organizational skills
- Employee discount
- Flexible schedule
Quick Apply
Patient Service Specialist- Office Support- Part Time
The Guthrie Clinic —Big Flats, NY
- $17.34 - $23.96 an hour
- Part-time
- HIPAA
- High school diploma or GED
- Medical terminology
Quick Apply
Customer Sales & Service Representative
1100 Applied Industrial Technologies, Inc. —Big Flats, NY
- $19 - $21 an hour
- Full-time
- Clean driving record
- Microsoft Outlook
- Computer literacy
- Paid holidays
- Health insurance
Customer Service Representative
Fenix Parts Inc —Elmira, NY
- $17 an hour
- Full-time
- Computer literacy
- Forklift
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
10d
Patient Service Specialist- Pediatrics-Full Time
The Guthrie Clinic —Corning, NY
- $17.34 - $23.96 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Clinic
- Health insurance
- Tuition reimbursement
Quick Apply
5d
Administrative Assistant - Front Desk
CATHOLIC CHARITIES OF CHEMUNG/SCHUYLER —Elmira, NY
- $18.50 an hour
- Full-time
- Background check
- Inventory management
- HIPAA
- 403(b)
Quick Apply
Patient Service Specialist- Office Support Services- Full Time
The Guthrie Clinic —Corning, NY
- $17.34 - $23.96 an hour
- 8 hour shift
- HIPAA
- High school diploma or GED
- Medical terminology
Quick Apply
Customer Service Representative
U-Haul —Elmira Heights, NY
- $16 - $17 an hour
- Part-time
- Clean driving record
- Forklift
- High school diploma or GED
- Paid holidays
- Health insurance
Member Service Specialist I
First Heritage Federal Credit Union —Horseheads, NY
- $17.50 - $18.00 an hour
- Extended hours
- Basic math
- Research
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Contact Center Representative I
Chemung Canal Trust Company —Elmira, NY
- $15 - $23 an hour
- Full-time
- Microsoft Excel
- Research
- High school diploma or GED
- Profit sharing
- Dental insurance
Quick Apply
5d
Hotel Front Desk Clerk
Quality Inn —Horseheads, NY
- $16 - $17 an hour
- Full-time
- Background check
- Google Workspace
- Computer literacy
Quick Apply
9d

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Agency Support Advisor

Rich Products Corporation -
New York State

Apply Now

Job Details

$44,030 - $59,570 a year

Benefits

Health insurance
Paid time off
Parental leave

Qualifications

Customer communication
Microsoft Excel
Email customer support
Online booking platforms
Client invoicing
Bachelor's degree
Customer engagement
Customer relationship management
Productivity software
1 year
Email support
Entry level
Client interaction via phone calls

Full Job Description

Location:

NY, US AL, US RI, US CT, US FL, US LA, US SD, US OH, US VA, US NJ, US NC, US SC, US IL, US OK, US MA, US MD, US IN, US DE, US CO, US ME, US ID, US PA, US OR, US NH, US IA, US TN, US MN, US MI, US GA, US KY, US NE, US TX, US KS, US

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Req ID: 39636
Segment: Restaurants & Hospitality
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Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich’s is a global leader with a focus on everything that family makes possible. Rich’s®—Infinite Possibilities. One Family.

Purpose Statement

Dynamic individual with a passion for customer service and travel. Associate is trained to manage agency and customer relation requests for reservations, fulfillment, destination assistance, invoicing, or similar. Associate must be enthusiastic and willing to learn in a multi-faceted agency environment.

Key Accountabilities and Outcomes

Support the agency with reservations, fulfillment, call/email/chat screening, queue assignments and other product support.
Support customers with the booking tools including, navigational support, issue resolution and client response.
Use positive telephone/email/chat techniques; act quickly on special requests and maintain excellent agency and client relations.
Have a clearly defined understanding of agency requirements and policies (through training) to maintain Service Level and Performance goals.
Utilize individual and team resources to recommend innovative solutions and process enhancements.
Proactively support preferred supplier programs.
Participate in training, supplier, and engagement programs either virtually or in-person as required.
Express passion and energy within the organization and always act according to company Ethics, Values, and Compliance guidelines.

Knowledge, Skills, and Experience

Bachelor’s degree desired.
Minimum 1 year working experience in a customer service or hospitality position.
An ability to convey exceptional customer service through all distribution channels (oral, written, electronic).
High level of attention to detail. Excellent problem-solving skills, as well as initiative, resourcefulness, and creativity.
The ability to manage multiple priorities simultaneously and complete tasks with minimal supervision.
Working knowledge of various technology platforms, booking concepts, Microsoft Office tools including Excel, email and the like.

#LI-SH1

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COMPENSATION

In accordance with state law, the rate or range provided is Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, shift differential, and location.

Annual Range/Hourly Rate

$44,030.00 - $59,570.00

Rich Products Corporation, its subsidiaries and affiliates (“Rich’s”), are committed to a policy of Equal Employment Opportunity, standing up for fairness and maintaining a culture of belonging, to provide an exceptional experience for all. We will not discriminate against an applicant or employee on the basis of race, color, religion, sex, national origin, disability, military or veteran status, or any other Federal or State legally protected classes. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich’s. Please contact Rich’s Associate Experience Network at [email protected] if you need assistance completing this application or to otherwise participate in the application process.
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BRINGING YOUR BEST SELF TO WORK.

As a family-owned company, caring for our associates—their whole selves—is a top priority. That’s why we provide benefits and tools to help our people balance the integration of work and life:

Competitive compensation
Health & financial benefits
Paid time off
Parental leave
Family planning support
Flexible work policy
Associate resource groups
Volunteering & community impact opportunities
Holiday gatherings
In-house taste tests (we are a food company after all)!

It’s all part of how we support our family of associates. Because in the company of family, all things are possible.

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MEET RICH’S.

Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. With over 13,500 associates working in 100 locations globally, and annual sales at $5.9 billion, Rich’s is a global leader with a focus on everything that family makes possible. Rich’s®—Infinite Possibilities. One Family.

Apply Now

Refine Your Search

customer service jobs in horseheads ny

Agency Support Advisor

Call Center Specialist

Customer Service Rep

Customer Service Representative

Guest Services Agent

Outpatient Call Center Assistant

Guest Service Agent

Fantastic Front Desk Position Available!

Customer Service Representative

Hotel Front Desk Clerk

Patient Service Specialist- Office Support- Part Time

Customer Sales & Service Representative

Customer Service Representative

Patient Service Specialist- Pediatrics-Full Time

Administrative Assistant - Front Desk

Patient Service Specialist- Office Support Services- Full Time

Customer Service Representative

Member Service Specialist I

Contact Center Representative I

Hotel Front Desk Clerk

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