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Assistant Director Transportation (4006) - Regional Rail Control Center

SEPTA -
Philadelphia, PA

Apply Now

Job Details

$93,080 - $116,350 a year
6 days ago

Benefits

Paid parental leave
457(b)
Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Pension plan
Parental leave
Vision insurance
Loan forgiveness
Loan assistance

Qualifications

Computer operation
Rail operations supervision
Managing public transportation fleets
Team leadership
Supervising experience
Control room operations
Managing rail transportation teams
Productivity software
Staffing management

Full Job Description

Category: Manager/Supervisor/Administrator

Facility: SEPTA Headquarters

City: Philadelphia

Date: Jul 24, 2026

Req ID: 8747

Secure Your Future with SEPTA – A Leader in Transportation!

The Southeastern Pennsylvania Transportation Authority (SEPTA) is the sixth-largest transportation system in the U.S., connecting communities across a 2,200-square-mile service region. SEPTA is at the forefront of innovation in the transit industry, ensuring reliable and efficient services while driving economic growth in the Philadelphia region.

Only candidates who are authorized to work in the United States without sponsorship, will be accepted at this time.

We are proud to be recognized as:

2023 FORBES Best in State Employer

Philadelphia Employer of Choice for 2024

We are seeking to hire candidates for our Assistant Director Transportation (4006) - Regional Rail Control Center.

Opening Date: 07/24/2026

Closing Date: 08/07/2026

Job Grade: SAM 41

Salary Range: $93,080.00-$116,350.00

OVERALL DESCRIPTION

Responsible for planning, controlling, directing, and staffing activities related to the dispatching function of SEPTA's Control Center.

Manages administrative activities and Service Operations responsibilities governing the Bus, Light Rail (Dor M Lines), Trolleys (G or T Lines), Subway/Elevated (B or L Lines), Regional Rail Lines to provide safe, courteous, dependable, and efficient transportation services.

Responsible for all operational activities, safety protocol enforcement, employee assignments, timely system status updates, event recording, payroll, and other duties as assigned in accordance with SEPTA policies and labor agreements.

Responsible for all activities during assigned shift including employee picking and assignment of line in accordance with policy and labor agreements, payroll, and records, and ensuring operable and adequate equipment and supplies.

Assumes the duties and responsibilities of the Director of Transportation during the absence of the Director or as assigned by the Chief Officer of the Control Center.

SPECIFIC RESPONSIBILITIES

Directs and supervises Control Center Managers
Ensures that all operating rules, standard and emergency operating procedures, and policies of the Control Center and the Authority are followed.
Uses information available from several sources such as dispatch systems and policies to evaluate service and make adjusts as necessary to re-establish service levels within defined targets for on time performance. Prepare procedures to maintain and improve service reliability on all lines.
Complies and ensures compliance with all Authority and departmental safety and security policies and procedures as well as all applicable job safety responsibilities. Reports any safety concerns, compromises or hazards affecting operations, the public, self and/or other employees. Responsible for personal safety and is encouraged to promote the safety of others.
Coordinates planned track outages/detours for planned maintenance and/or re-construction with minimal impact to passengers.
Manages completion and coordinates activities during emergencies and service disruptions using the Incident Command System. Assigns and directs field-based supervisory personnel and emergency/support crews and equipment to maintain or restore scheduled service levels. Recommend and implements necessary changes to service.
Directs and instructs operating personnel in troubleshooting procedures to prevent, reduce or clear delays.
Ensures all notifications required are effectively communicated for routine and emergency incidents.
Coordinates across all modes within the Control Center, Service Planning, Rail and/or Automotive Equipment Maintenance, Engineering, Maintenance & Construction to ensure the required level of service is maintained.
Coordinates with outside agencies as required such as to address requests and information exchanges between various city and municipal departments such as police, fire, EMS, Amtrak, CSX, Conrail Shared Assets and Norfolk Southern.
Directs communications to customers, media, and other departments to ensure a well-informed ridership and staff during planned and unplanned service disruptions.
Ensures accurate data is inputted into the reporting system to document occurrences involving service delays, passenger incidents, equipment failures and defects.

QUALIFICATIONS AND EXPERIENCE

High School Diploma or equivalent, and a minimum of ten (10) years proven SEPTA- Bus, Light Rail (D or M Lines), Trolleys (G or T Lines), Subway/Elevated (8 or L Lines), Regional Rail Transportation experience with at least two (2) years in a Control Center environment or five (5) years in bus or rail transportation operations supervisory/management experience.
An equivalent combination of experience and education (i.e., two (2) years of related experience, equating to one (1) year of formal post high school education) may be considered in lieu of the above requirements.
Previous supervisory experience including development of staffing requirements and assignment of work required.
Must possess the ability to manage simultaneous responsibilities in a diverse and demanding work environment.
Excellent verbal, written, and leadership skills required.
Must be able to work day or night shifts, weekends, and/or Holidays.
Proficiency in basic computer use (Word, Excel, etc.) is required.
Internal candidates must possess an acceptable attendance record, performance and safety record. A review of employees' work record will be part of the interview selection process

Why Join Our Team? Enjoy Outstanding Benefits!

✅ Comprehensive Healthcare Coverage – Medical, prescription, dental, and vision plans with little to no employee premiums.

✅ Retirement Security – Participate in a Defined Benefit Pension Plan and a 457B Deferred Compensation Plan to build your financial future.

✅ Work-Life Balance – Enjoy paid parental leave, generous vacation time, and paid holidays to recharge and spend time with loved ones.

✅ Employee Wellness – Access wellness programs and resources to support your physical, mental, and emotional well-being.

✅ Invest in Your Growth – We offer tuition reimbursement to support your education and career advancement.

✅ Student Loan Assistance – Our positions qualify for the Public Service Loan Forgiveness (PSLF) program, helping you manage and reduce student debt.

✅ Free Travel Perks – Receive a FREE SEPTA Transportation Pass, giving you unlimited access to all SEPTA services!

Join us and take advantage of these incredible benefits while making a difference in your community!

Join the Best in Transit! Apply Today

Click Apply Now and take the next step in your career with SEPTA!

Have Questions? For more information, please visit How We Hire Careers Page.

SEPTA is an Equal Opportunity Employer.

SEPTA is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Nearest Major Market: Philadelphia

Apply Now

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Secure Your Future with SEPTA – A Leader in Transportation!

OVERALL DESCRIPTION

SPECIFIC RESPONSIBILITIES

QUALIFICATIONS AND EXPERIENCE

Why Join Our Team? Enjoy Outstanding Benefits!

Join us and take advantage of these incredible benefits while making a difference in your community!

Join the Best in Transit! Apply Today

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