Top 859 Answering service Jobs in Houston, Tx

Patient Services Representative
Bayou City ER & Hospital —Humble, TX
- Part-time
- Hospital
- HIPAA
- Mid-level
2d
Customer Service Representative
Heidelberg Materials —Houston, TX
- $24 an hour
- Full-time
- Spanish
- Office
- Windows
- Health savings account
- AD&D insurance
Client Services & Customer Service Representative
Francis & Associates —Houston, TX
- $1,300 - $4,000 a month
- Part-time
- Hybrid work
- Background check
- Google Workspace
- Administrative experience
- Paid training
- Work from home
Quick Apply
AR Call Representative 1
Performance Home Medical —Houston, TX
- Full-time
- Remote
- Entry level
- AD&D insurance
- Paid holidays
Quick Apply
Administrative Assistant I
St Luke's Health - The Vintage Hospital —Houston, TX
- $21.96 - $31.01 an hour
- Full-time
- Hospital
- Office
- High school diploma or GED
2d
Call Center Customer Service Representative - Solar
Spruce Power —Houston, TX
- $17 - $19 an hour
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
Patient Access - Phone Scheduling Representative
Texas ENT Specialists —Houston, TX
- Part-time
- 1 year
- Communication skills
- Entry level
- Opportunities for advancement
Quick Apply
Front Desk Receptionist
Serenity Mental Health Centers —Houston, TX
- Full-time
- Pass drug screening
- High school diploma or GED
- Criminal background check
- Paid holidays
- Health insurance
Quick Apply
5d
Contact Center Representative
Systems Integration, Inc. —Houston, TX
- Seasonal
- Remote
- Background check
- Computer literacy
- High school diploma or GED
- Paid training
Quick Apply
Cashier/Customer Service Representative
TA Express LLC —Humble, TX
- $21.74 - $26.18 an hour
- Part-time
- English
- Mentoring
- Grocery store experience
Quick Apply
Front Desk Receptionist (Evening Shift)
Briar Club —Houston, TX
- $18 an hour
- Part-time
- Word processing
- Office
- High school diploma or GED
- Referral program
Receptionist
REGENCY IHS CLINICAL CONSULTING LLC —Houston, TX
- PRN
- Microsoft Excel
- Microsoft Outlook
- Office
Quick Apply
Concierge
The Houston Club —Houston, TX
- $15 - $17 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Ability to walk for extended periods
- Disability insurance
- Health insurance
Quick Apply
Customer Service Representative - 1145
Security Mutual Life Insurance —Houston, TX
- $19.02 - $21.03 an hour
- Overtime
- Remote
- Microsoft Word
- Spanish
- Mid-level
Quick Apply
1d
Hotel Front Desk Agent/ Night Auditor
Holiday Inn Houston S - NRG Area - Med Ctr —Houston, TX
- $14.00 - $14.50 an hour
- Weekends as needed
- Computer literacy
- Hotel
- Computer skills
- Paid time off
- Employee discount
Quick Apply
Customer Service Representative - Hybrid
Palacios Investments —Houston, TX
- $40,000 - $80,000 a year
- Part-time
- Hybrid work
- Bilingual
- Background check
- Sales
- Paid time off
- Professional development assistance
Quick Apply
7d
Administrative Assistant
REMAX Signature —Houston, TX
- $18 - $20 an hour
- Part-time
- Bilingual
- Background check
- Google Workspace
Quick Apply
12d
Patient Services Specialist
American Oncology Network, Inc. —Houston, TX
- $15.83 - $26.38 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- HIPAA
Quick Apply
9d
Business Office Associate
CarMax —Jersey Village, TX
- $15.50 - $23.30 an hour
- Part-time
- Dealership
- Mentoring
- Organizational skills
Client Service Representative
TGS Insurance Agency —Houston, TX
- Overtime
- Computer literacy
- Office
- Windows
- Health insurance
- Paid time off

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Patient Services Representative

Bayou City ER & Hospital
Humble, TX

Apply Now

Job Details

Part-time
2 days ago

Qualifications

HIPAA
High school diploma or GED
Clinical confidentiality policies

Full Job Description

Patient Services Representative-2

The Patient Access Representative (PAR) plays a crucial role in the hospital’s operational efficiency by ensuring a smooth admission, discharge, and transfer process for patients. The role requires strong communication skills, organizational abilities, and a commitment to maintaining patient confidentiality and safety. This position is integral to fostering a supportive and efficient environment in the facility, ensuring patients receive the care they need while upholding the standards of the healthcare facility. This position must also comply with all departmental, hospital, governmental, and other healthcare licensing agency regulations related to the Emergency Medical Treatment and Labor Act (EMTALA) and the Health Insurance Portability and Accountability Act (HIPAA).

Qualifications required:

High School Diploma or equivalent
Minimum of 2 years of experience in a Patient Access Representative role within a Hospital, ER, or Clinic
Previous experience in medical registration, admitting, and scheduling in an ER or hospital setting is preferred

Essential Job Functions and Responsibilities

1. Front Desk Operations:

Greet all patients, guests, vendors in a professional, friendly, and courteous manner. Demonstrate and maintain knowledge of conducting business with customer service principles according to company standards, determining necessary services, and directing patients accordingly.
Conduct accurate and complex patient registration and transactions as appropriate and in compliance with company protocols, facilitating efficient patient access with all hospital departments and billing.
Maintain logs of patient information, maintain patient records by creating new files, scanning appropriate documentation to the EMR, filing, and discarding in accordance with federal and state regulations.
Serves as first line resource for patient questions regarding insurance benefits and billing.
Perform clerical duties such as faxing, copying, scanning; Answering, screening, and directing incoming phone calls, and maintaining office supplies.
Conduct patient exit interviews to gather feedback, assist with obtaining patient satisfaction reviews, and proactively address and mitigate concerns prior to discharge to improve overall patient experience and retention.

2. Financial Responsibilities:

Accurately collect applicable payments—based on insurance benefits and hospital self-pay rates—using cash, checks, or credit cards at the time of service and/or toward outstanding account balances.
Enter patient payments into the computer software and provide receipts. Maintain an accurate financial ledger, balance and maintain cash drawer, and perform daily reconciliation of patient accounts.

3. Facility Cleanliness:

Assist in maintaining the overall cleanliness of the facility.

4. Communication Skills:

Interact courteously with patients, families, physicians, and team members, upholding the company’s core values

5. Professional Development:

Attend monthly staff meetings and engage in performance improvement activities

6. Other Duties:

Perform any job related to the registration and patient access process.
Assist management with additional tasks or projects as assigned

Nonessential Job functions:

Support patient care areas by ensuring appropriate supplies are stocked
Assist with patient restraint procedures and documentation as needed
Remain flexible with staffing patterns, and staffing conflicts that may include participating in temporary assignments.

Job Competencies:

Proficient in navigating and utilizing Electronic Medical Records (EMR)
Understanding and compliance with Hospital Policies and Procedures
Commitment to ongoing education and professional development

Physical Requirements:

Constant: Vision (various forms), Hearing, Speaking, Manual dexterity, Mobility
Frequent: Bending, Squatting, Twisting, Lifting to 20 lbs. unaided, 50 lbs. with assistance
Occasional: Climbing, Kneeling, Distinguishing colors
Rarely: Exposure to electric shock and confined spaces

Work Environment:

OSHA Category I: Routine exposure to blood, bodily fluids, or other potentially infectious material
Adhere to and demonstrate knowledge of policies, procedures, and regulations pertaining to infection control, hazardous materials, fire safety, emergency preparedness, and safety.

Apply Now

Refine Your Search

answering service jobs in houston, tx

Patient Services Representative

Customer Service Representative

Client Services & Customer Service Representative

AR Call Representative 1

Administrative Assistant I

Call Center Customer Service Representative - Solar

Patient Access - Phone Scheduling Representative

Front Desk Receptionist

Contact Center Representative

Cashier/Customer Service Representative

Front Desk Receptionist (Evening Shift)

Receptionist

Concierge

Customer Service Representative - 1145

Hotel Front Desk Agent/ Night Auditor

Customer Service Representative - Hybrid

Administrative Assistant

Patient Services Specialist

Business Office Associate

Client Service Representative

I want to receive the latest job alert for answering service in houston, tx

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