Top 1070 Complaint handling Jobs in Houston, Tx

Front Desk Clerk
Courtyard Houston Medical Center Reliant Park —Houston, TX
- Overtime
- Hospital
- Office
- Hotel
- Paid holidays
- Health insurance
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Office Services Associate
Forrest Solutions LLC —Houston, TX
- Up to $26 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
1d
Front Desk Agent
Crescent Hotels & Resorts LLC —Houston, TX
- Research
- Hotel
- Negotiation
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Front Desk Agent
Holiday Inn Express/ Staybridge Suites Houston Downtown —Houston, TX
- $16 - $17 an hour
- Part-time
- Bilingual
- Hotel
- In-person
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5d
Customer Service Agent
DSV —Houston, TX
- $18.48 - $23.10 an hour
- Overtime
- Computer literacy
- Writing skills
- English
Overnight Customer Service Representative
PLS —Houston, TX
- Weekends as needed
- Fair chance
- Financial services
- Ability to stand for extended periods
- Health insurance
- Dental insurance
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Front Desk Associate
Courtyard By Marriott Pearland - Houston TX —Pearland, TX
- $14 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Member Team Lead-2
Sam's Club —Houston, TX
- $21 - $29 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
9d
Front Desk Guest Service Agent
DoubleTree Hotel by The Galleria —Houston, TX
- Weekends as needed
- Ability to walk for extended periods
- Computer literacy
- Basic math
- Paid holidays
- Health insurance
Quick Apply
Night Attendant
HomeTowne Studios & Suites by Red Roof —Houston, TX
- $17.50 - $18.50 an hour
- Part-time
- Basic math
- No high school diploma
- English
- Health insurance
- Dental insurance
3d
Security Officer
Four Seasons —Houston, TX
- Weekends as needed
- English
- Hotel
- Military encouraged
Customer Service Rep
Westinghouse Electric Company —Pasadena, TX
- $20 - $25 an hour
- 8 hour shift
- High school diploma or GED
- Team management
- Entry level
- Paid training
- Health insurance
Front Desk Agent
Omni Hotels & Resorts —Houston, TX
- Weekends as needed
- English
- Ability to stand for extended periods
- Communication skills
Quick Apply
Patient Services Representative (100% in office)
Visualutions, Inc. —Spring, TX
- $18 - $22 an hour
- Full-time
- HIPAA
- Office
- Continuous improvement
Quick Apply
9d
Card Services Representative
HOUSTON TEXAS FIRE FIGHTERS FEDERAL CREDIT UNION —Houston, TX
- $17.00 - $24.50 an hour
- 8 hour shift
- Microsoft Word
- Background check
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
Customer Escalation Specialist - Networking (Shift 2)
Hewlett Packard Enterprise —Spring, TX
- $18.61 - $39.42 an hour
- Weekends as needed
- Computer literacy
- Writing skills
- Office
Front End Associate/Cashier-Part Time
SPECS FAMILY PARTNERS LTD —Houston, TX
- Part-time
- Bilingual
- OSHA
- High school diploma or GED
Quick Apply
Inventory Specialist
Walgreens —Houston, TX
- $17 - $20 an hour
- Weekends as needed
- Merchandising
- English
- Mid-level
9d
Stocker - Retail Stocker - Front End Aid
SPECS FAMILY PARTNERS LTD —Houston, TX
- Full-time
- Bilingual
- OSHA
- High school diploma or GED
Quick Apply
7d
Sales Associate (Bilingual in Spanish)
Ria Money Transfer (Dandelion) —Houston, TX
- $13.50 an hour
- Extended hours
- Microsoft Word
- Spanish
- English
- Employee stock purchase plan
- Health insurance
Quick Apply
3d

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Front Desk Clerk

Courtyard Houston Medical Center Reliant Park
Houston, TX

Quick Apply

Job Details

Full-time

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Foreign language proficiency
Hotel and accommodations payment processing
Hotel policy compliance
Phone communication
Copy machines
Processing cash transactions
Credit card payment processing
High school diploma or GED
Task prioritization
Fax machines
Customer engagement
Computer skills
Receptionist experience within hospitality industry
1 year
Hotel and accommodations guest complaints handling
Faxing
Escalation handling
Communication skills
Entry level
Time management
Client interaction via phone calls

Full Job Description

At Moody, we believe that people are the most important ingredient of any business. It’s the people who ultimately determine what can be achieved. That’s why creating a culture based on trust, respect, and hard work is our top priority. We encourage our people to always reach higher, learn more, and live up to their potential, delivering our customers the best real estate solutions possible.

The Courtyard Houston Medical Center Reliant Park, managed by Moody National Management LP is currently looking for Front Desk Clerks to join our team.

All associates are offered competitive pay, flexible scheduling opportunities, paid holidays and 401(k) with Employer Match. Full-time associates also enjoy paid time off and comprehensive benefits (including medical, dental, and vision).

The Front Desk Clerk processes guests in and out of the hotel in a professional and efficient manner in order to maximize customer satisfaction.

Essential Functions:

Complete Front Desk activities related to guest check-ins and check-outs in accordance with established policies and procedures; accurately conduct all cash handling and credit card processing activities.

Respond to customer concerns, issues, inquiries, and input in a timely, professional, and courteous manner; resolve customer complaints, escalate issues as necessary or report to other departments for resolution; accommodate guest requests when possible within policies/procedures.

Pre-register, block reservations and take same-day reservations following hotel rate structures, discounts, and sell strategies; cancel reservations according to procedures.

Accurately complete any logs/reports as specified by management.

Arrange for alternative lodging for guests (walk the guests) when necessary and in accordance with established procedures.

Other duties as assigned.

Job Specifications:

Solid working knowledge of related company and brand policies, procedures, and services; general knowledge of other departments in the hotel.

Excellent interpersonal, written/verbal communication and telephone etiquette skills.

Intermediate proficiency with Front Desk computer systems

Excellent command of the English language; second language proficiency desirable.

Excellent time management skills and ability to multi-task and prioritize work

Excellent written and verbal communication skills

Exceptional problem solving skills

Ability to maintain customer focus

Excellent organizational and planning skills

Ability to work well in a team environment

Ability to follow corporate standards and procedures

Experience and Education:

High School education or equivalent work experience.

1+ years of experience as a Front Desk Clerk or other customer service position.

Minimum training required per year as assigned by the company

Any additional training required by manager

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

This is a full-time position. Overtime may be required occasionally.

Work days and work hours may vary.

This position works indoors.

Education

Preferred

High School Diploma / GED or better

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

complaint handling jobs in houston, tx

Front Desk Clerk

Office Services Associate

Front Desk Agent

Front Desk Agent

Customer Service Agent

Overnight Customer Service Representative

Front Desk Associate

Member Team Lead-2

Front Desk Guest Service Agent

Night Attendant

Security Officer

Customer Service Rep

Front Desk Agent

Patient Services Representative (100% in office)

Card Services Representative

Customer Escalation Specialist - Networking (Shift 2)

Front End Associate/Cashier-Part Time

Inventory Specialist

Stocker - Retail Stocker - Front End Aid

Sales Associate (Bilingual in Spanish)

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