Top 138 Concierge Jobs in Houston, Tx

Hospitality Concierge Coordinator
SOLERA AT WEST HOUSTON —Houston, TX
- Full-time
- HIPAA
- Mid-level
- Conflict management
- Continuing education credits
- Health insurance
Quick Apply
Security Concierge Officer - Office Building (FT/PT)
GuardTexas —Houston, TX
- $14 - $15 an hour
- Part-time
- Background check
- Office
- Driver's License
Quick Apply
12d
Concierge (Remote) at VillaSport
Syufy Enterprises —Houston, TX
- Weekends as needed
- Remote
- Computer literacy
- Computer skills
- Entry level
- Paid time off
- 401(k) matching
Quick Apply
Concierge
milk + honey —Houston, TX
- $17 - $19 an hour
- Part-time
- High school diploma or GED
- Organizational skills
- Ability to stand for extended periods
- AD&D insurance
- Health insurance
Quick Apply
13d
Concierge Administrator
FirstService Residential —Houston, TX
- $18.50 - $20.00 an hour
- Full-time
- Residential
- High school diploma or GED
- Travel
- Paid holidays
- Health insurance
Quick Apply
13d
Membership Account Concierge
Villa Sport —Houston, TX
- Weekends as needed
- Remote
- Computer literacy
- Computer skills
- Entry level
- Paid time off
- 401(k) matching
Quick Apply
Client Concierge
It's a Secret Med Spa —Houston, TX
- Part-time
- Bilingual
- HIPAA
- Ability to sit for extended periods
- Disability insurance
- Health insurance
Customer Service Representative
Million Air —Houston, TX
- $21 - $23 an hour
- Weekends as needed
- Background check
- Spanish
- Clean driving record
- Health insurance
- Dental insurance
Concierge - Weekends
Clearwater at the Heights —Houston, TX
- $16 an hour
- Weekends as needed
- CPR Certification
- BLS Certification
- High school diploma or GED
- 401(k)
Quick Apply
Gate Safety Patrol / Concierge
Radkin LLC —Houston, TX
- $15 - $17 an hour
- Overtime
- Computer literacy
- Residential
- Conflict management
- Paid time off
Quick Apply
Evening Front Desk Concierge
The Aspenwood Company – Village of Tanglewood —Houston, TX
- $16 an hour
- Weekends as needed
- Microsoft Excel
- HIPAA
- Ability to climb stairs
- Paid holidays
- Paid time off
Quick Apply
Luxury High Rise Overnight Concierge (Part Time)
Rise Association Management Group —Houston, TX
- $15.50 - $16.50 an hour
- Part-time
- Writing skills
- Residential
- High school diploma or GED
Quick Apply
Membership Concierge
Life Time —Houston, TX
- Part-time
- High school diploma or GED
- Bachelor's degree
- 1 year
13d
Concierge
The Post Oak Hotel —Houston, TX
- $16 an hour
- Weekends as needed
- Word processing
- Computer literacy
- Windows
- 401(k)
- Paid time off
Office Experience & Events Manager
Boston Consulting Group —Houston, TX
- $88,000 - $104,000 a year
- Overtime
- 6 years
- Inventory management
- Urgent Care
- Paid parental leave
- Paid holidays
13d
Concierge - Part Time
Morada Deer Park —Deer Park, TX
- Part-time
- Skilled nursing facility
- High school diploma or GED
- 1 year
- Paid training
- Paid holidays
Quick Apply
14d
Concierge
GEMSTONE SENIOR LIVING COMMUNITY —Houston, TX
- Part-time
- Communication skills
- Entry level
Quick Apply
7h
Concierge
Meneses Law PLLC —Houston, TX
- $23 an hour
- Full-time
- Spanish
- Word processing
- English
- Paid holidays
- Health insurance
Quick Apply
5d
Concierge, Full-Time
HOUSTONIAN CAMPUS LLC —Houston, TX
- Weekends as needed
- Computer literacy
- English
- Hotel
PRN Concierge
Pegasus Landing of Vintage Park —Houston, TX
- $14 - $16 an hour
- Part-time
- 1 year
- Communication skills
- Entry level
- Continuing education credits
- Health insurance
Quick Apply

I want to receive the latest job alert for concierge in houston, tx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Hospitality Concierge Coordinator

SOLERA AT WEST HOUSTON -
Houston, TX

Quick Apply

Job Details

Full-time

Benefits

Continuing education credits
Health insurance
Dental insurance
401(k) matching

Qualifications

Customer communication
Long-term care facility experience
Conflict management
Productivity software
CNA

Full Job Description

Shift Type: 2nd: 2 pm - 10 pm, Monday to Friday

Job Summary:

The Hospitality Concierge Coordinator position serves as the primary point of contact for newly admitting patients/family members, delivering exceptional service and creating a welcoming, personalized experience. This position is responsible for anticipating the needs of the patients, coordinating services, facilitating communications with the interdisciplinary team, resolving concerns, and ensuring every interaction reflects the organization’s commitment to hospitality and service excellence. The Hospitality Concierge Coordinator acts as a host, resource, and advocate to enhance the patient’s satisfaction and experience.

Qualifications:

Certified as a Nursing Assistant with a valid certification
Minimum 1 year in a Long-Term Care setting
Minimum 2 years in customer service, hospitality, hotel, concierge, guest services or related experience preferred.
Experience working in luxury hospitality, healthcare hospitality, senior living, or customer facing environments in highly desirable.
Exceptional interpersonal and customer service skills.
Excellent verbal and written communication skills.
Strong problem-solving and conflict-resolution abilities.
Ability to remain professional under pressure.
Strong organizational and multitasking capabilities.
Proficiency in Microsoft Office suite of products.
Demonstrated commitment to service excellence and guest satisfaction.

Essential Functions:

Admission Experience Management

Serve as the primary hospitality contact for new admissions and their families.
Conduct pre-admission welcome calls to introduce the facility, answer questions, and provide admission information.
Coordinate with facility departments to ensure rooms are clean, prepared, and admission-ready.
Gather patient preferences, personal interests, routines, and comfort needs to support person-centered care.
Greet new patients and families upon arrival, providing a warm, personalized welcome.
Escort patients and families throughout the admission process and assist with orientation to the facility.

Patient and Family Experience

Build positive relationships with patients, residents, visitors, and family members.
Ensure patients and families understand facility resources, services, and key contacts.
Provide ongoing support and assistance throughout the patient's stay.
Conduct several customer service rounds and follow-up visits during the first 72 hours following admission.
Document concerns, requests, and service opportunities and communicate them to appropriate departments daily
Promote patient dignity, respect, and individualized service.

Communication and Service Coordination

Act as a liaison between patients, families, and interdisciplinary team members.
Coordinate initial telehealth visit with Nurse Practitioner within 36 hours of admission.
Facilitate communication between nursing, therapy, nutrition, activities, social services, housekeeping, and administration.
Assist families with questions regarding schedules, services, visitation, and general facility operations.
Ensure family concerns are communicated and resolved in a timely manner.
Support facility leadership in maintaining effective communication with residents and families.

Service Recovery

Proactively identify and resolve service issues before they escalate.
Investigate customer concerns and follow through to resolution.
Maintain documentation of service recovery actions and outcomes.
Escalate clinical concerns immediately to licensed nursing staff.
Follow up with patients and families to ensure satisfaction with resolutions.

Hospitality and Facility Environment

Ensure a welcoming, professional, and comfortable lobby and reception environment.
Support special events, celebrations, family meetings, and facility engagement activities.
Ensure hospitality standards are consistently demonstrated by all team members.
Assist visitors with wayfinding, directions, and general information.
Promote a culture of excellence and customer service throughout the facility.

Quality and Satisfaction Initiatives

Support patient and family satisfaction initiatives.
Assist leadership in improving CoreQ satisfaction outcomes.
Participate in customer service training and quality improvement activities.
Monitor trends in patient and family feedback and communicate opportunities for improvement.
Assist with hospitality-based programs designed to improve resident engagement and satisfaction.

Compliance

Maintain confidentiality of patient information in accordance with HIPAA regulations.
Follow all facility policies, procedures, and safety guidelines.
Attend required training and in-service education programs.
Perform additional duties as assigned.

Diversity, Equity, and Inclusion are at the heart of Cantex. We are committed to a culture that respects our differences and values the contributions of all people.

Please visit cantexcc.com for more information on this location.

We are an Equal opportunity employer; We offer an excellent benefit plan to include 401K with match, CEU reimbursement, vacation, sick, holidays, medical, dental, and supplemental insurance Plans as well as a Highly competitive compensation package.

#HP

Quick Apply

Refine Your Search

concierge jobs in houston, tx

Hospitality Concierge Coordinator

Security Concierge Officer - Office Building (FT/PT)

Concierge (Remote) at VillaSport

Concierge

Concierge Administrator

Membership Account Concierge

Client Concierge

Customer Service Representative

Concierge - Weekends

Gate Safety Patrol / Concierge

Evening Front Desk Concierge

Luxury High Rise Overnight Concierge (Part Time)

Membership Concierge

Concierge

Office Experience & Events Manager

Concierge - Part Time

Concierge

Concierge

Concierge, Full-Time

PRN Concierge

I want to receive the latest job alert for concierge in houston, tx

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected