Top 312 Customer relations manager Jobs in Houston, Tx

Call Center Manager - Houston (348/o)
Denovo Review —Houston, TX
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
Part time and Full time Customer Success Manager WFH
Qureos Inc —Houston, TX
- Part-time
- Remote
- Google Workspace
- Mid-level
- Bachelor's degree
- Paid training
- Work from home
3d
Customer Success Manager
3E —Houston, TX
- $74,000 - $84,000 a year
- Full-time
- Remote
- Mid-level
- 2 years
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
11d
Customer Success Manager
Empower Pharmacy —Houston, TX
- Remote
- Nursing
- Office
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
Customer Success Manager
DBeaver —Houston, TX
- Remote
- Mid-level
- 2 years
- Communication skills
Marketing and Client Relations Manager
Apex Event Rentals —Houston, TX
- $52,273.29 - $62,952.77 a year
- Full-time
- Hybrid work
- Mid-level
- In-person
- Paid time off
- Employee discount
Quick Apply
4d
Sales Account Manager-Automotive Aftermarket (Wheels & Tires)
The Wheel Group —Houston, TX
- $45,000 - $55,000 a year
- Full-time
- Marketing
- Mid-level
- 3 years
Quick Apply
2d
Territory Sales Manager
ABB Dallas District Office —Houston, TX
- $65,000 - $75,000 a year
- Full-time
- Background check
- Microsoft Excel
- Mid-level
- Mileage reimbursement
- Health insurance
Quick Apply
8d
Client Manager, Commercial Lines
Trucordia —Houston, TX
- Full-time
- Data analysis skills
- Mid-level
- 3 years
- Health savings account
- AD&D insurance
Quick Apply
Client Manager, Commercial Lines
Trucordia —Stafford, TX
- Full-time
- Data analysis skills
- Mid-level
- 3 years
- Health savings account
- AD&D insurance
Quick Apply
Regional Sales Manager - Northeast
Bowtech Archery —Houston, TX
- $30,000 - $40,000 a year
- Full-time
- Marketing
- Merchandising
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Regional Sales Manager
DSG-Canusa —Texas
- Remote
- Mid-level
- 3 years
- Bachelor's degree
- Wellness program
- Health savings account
Tournament Sales Manager (Job #33297)
InnoSource —Houston, TX
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Sales & Business Development Manager - Wastewater Treatment System
ASM Water Treatment Systems —Houston, TX
- $95,998.20 - $115,610.74 a year
- Full-time
- Background check
- Spanish
- 5 years
- Travel reimbursement
- Paid training
Quick Apply
Wireless Assistant Manager
Corral Consults Inc. —Houston, TX
- $55,000 - $65,000 a week
- Full-time
- Background check
- Mid-level
- Business development
Quick Apply
12d
Account Manager – Industrial Power Solutions | SST Products
GenSystems Power Solutions —Houston, TX
- Full-time
- Hybrid work
- CRM software
- Background check
- Engineering
- Health insurance
- Dental insurance
Quick Apply
Account Executive/Manager
Divert360 —Houston, TX
- $50,000 - $55,000 a year
- Full-time
- Microsoft Word
- Background check
- Spanish
- Paid holidays
- Health insurance
Quick Apply
Senior Business Development Manager - MOB
ABM Industries —Houston, TX
- Full-time
- Research
- Mid-level
- Microsoft Office
4d
Roofing Sales Representative / Project Manager
Tru HouSolitions —Houston, TX
- $75,000 - $150,000 a year
- Full-time
- Mid-level
- Residential
- Business development
- Opportunities for advancement
Quick Apply
Territory Sales Manager
PartsXpress —Texas
- $50,000 - $70,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Travel reimbursement
- Mileage reimbursement
Quick Apply

I want to receive the latest job alert for customer relations manager in houston, tx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer relations manager jobs near houston, tx

Call Center Manager - Houston (348/o)

Denovo Review
Houston, TX

Quick Apply

Job Details

Full-time

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Spanish
Customer communication
Employee relationship building
Supervising experience

Full Job Description

National, award winning plaintiff litigation firm that represents tens of thousands of clients in personal injury litigation, civil litigation, and mass torts including product liability, dangerous drugs and defective medical products is seeking an experienced, motivated, and highly organized Call Center Manager to lead the daily operations of their client service call center. This hands-on leadership role is critical in maintaining a positive, drama-free work environment while driving exceptional client satisfaction. The Call Center Manager will be responsible for overseeing staff, making real-time decisions, and ensuring performance goals are consistently met.

Key responsibilities include hiring and training team members, coaching agents, monitoring performance metrics, and ensuring compliance with industry standards. This role also requires effective cross-department communication and the ability to handle high-pressure situations with professionalism and resilience. By leveraging data-driven strategies and modern tools, the Call Center Manager will optimize workflow, enhance productivity, and support the professional growth of the team. Their leadership strengthens customer relationships and reinforces the company’s reputation. This is an onsite full-time role based out of the firm's Houston, Texas office location during normal business hours of 8:30 am – 5:00 pm.

Duties include:

Train new call center representatives.
Provide ongoing coaching and mentorship, especially during challenging client interactions.
Analyze call center performance data and prepare regular reports for upper management.
Evaluate staff effectiveness through annual reviews and as-needed assessments.
Lead team meetings and deliver presentations to company executives.
Set and monitor monthly, quarterly, and annual performance goals and KPIs.
Create and maintain work schedules to ensure adequate staffing and coverage.
Develop and implement operational strategies to increase efficiency and improve service quality.
Handle escalated client issues and implement solutions for client retention.
Identify and solve call center problems of efficiency or client satisfaction.
Motivate and guide team members.

Qualifications:

Education
- Bachelor’s degree in Communications, Business Management, or a related field preferred.
- High school diploma with extensive call center or leadership experience may be considered.

Experience
- 3+ years in customer service or call center operations.
- 1–2 years in a supervisory or managerial role, ideally within a call center environment.
- Experience in a legal setting is preferred but not required.
- Fluency in Spanish is required.

Skills & Competencies
- Exceptional leadership and interpersonal skills.
- Professional, approachable, and committed to fostering a respectful, drama-free workplace.
- Ability to multitask, prioritize, and stay organized in a fast-paced setting.
- Calm under pressure and able to handle high-stress situations effectively.
- In-depth understanding of customer service principles and company policies.
- Excellent understanding of technology, software applications, and phone and computer systems.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), and familiarity with legal software (case management, document management, billing software) is a plus.
- Strong written and verbal communication skills.
- Excellent attention to detail, with the ability to prioritize tasks and manage time effectively.

Beneﬁts

Competitive salary and potential bonuses.
Comprehensive benefits package (health, dental, vision, etc.).
Opportunity to grow a call center.
Paid time off.
Paid holidays.

Quick Apply

Refine Your Search

customer relations manager jobs in houston, tx

Call Center Manager - Houston (348/o)

Part time and Full time Customer Success Manager WFH

Customer Success Manager

Customer Success Manager

Customer Success Manager

Marketing and Client Relations Manager

Sales Account Manager-Automotive Aftermarket (Wheels & Tires)

Territory Sales Manager

Client Manager, Commercial Lines

Client Manager, Commercial Lines

Regional Sales Manager - Northeast

Regional Sales Manager

Tournament Sales Manager (Job #33297)

Sales & Business Development Manager - Wastewater Treatment System

Wireless Assistant Manager

Account Manager – Industrial Power Solutions | SST Products

Account Executive/Manager

Senior Business Development Manager - MOB

Roofing Sales Representative / Project Manager

Territory Sales Manager

I want to receive the latest job alert for customer relations manager in houston, tx

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected