Top 5 Desktop support technician ii Jobs in Houston, Tx

IT Support Technician II
Riot Platforms —Houston, TX
- Full-time
- Mid-level
- Office
- Microsoft Office
- Health insurance
- 401(k)
Quick Apply
15h
Onsite IT Support Technician - Tier 1/Tier 2
General Technologies, Inc. —Stafford, TX
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
Technical Support Specialist Level II
AIV LP —Houston, TX
- Research
- Mid-level
- Windows
Quick Apply
10d
Maintenance Technician II
HEB —Houston, TX
- From $27.90 an hour
- Extended hours
- System design
- Mid-level
- Forklift
2d
Field Engineer II
Acuative Corporation —Houston, TX
- Overtime
- Clean driving record
- Microsoft Excel
- Mid-level
- Paid training
- Fuel card
Quick Apply
10d

Discover related jobs

Based on your search for desktop support technician ii jobs.

Technical Support Engineer - Lead (Supervisory)
Expert Computer Solutions —Houston, TX
Clear communicator, able to explain technical topics to non-technical users. _Preferred:_ Bachelor’s Degree in IT, Computer Science, or related field.
From $37.50 an hour
Quick Apply
Service Technician
Divergys, LLC —Humble, TX
A valid driver's license and reliable transportation for on-site visits. Provide remote and on-site support for technical issues involving Microsoft's core…
$40,000 - $60,000 a year
Quick Apply
4d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Desktop Support Technician II
iT1 —Columbus, OH
You'll provide hands-on and remote technical assistance, support executive leadership and VIP users, troubleshoot critical technology issues, and ensure…
Quick Apply
Field Engineer II
Acuative Corporation —Columbus, OH
Must possess a valid drivers’ license with good driving record. To be eligible for this role you must have a clear driver’s license (no more than 4 points),…
Quick Apply

I want to receive the latest job alert for desktop support technician ii in houston, tx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

desktop support technician ii jobs near houston, tx

Senior Field Engineer jobs in Houston, TX

Senior Maintenance Person jobs in Houston, TX

Senior It Technician jobs in Kansas City, MO

It jobs in Lewisville, TX

Commissioning Technician jobs in Richland, WA

Senior It Technician jobs in Bridgewater, NJ

It Help Desk jobs in New York, NY

Senior It Technician jobs in Holmdel, NJ

It Support Entry Level jobs in Jersey City, NJ

Senior It Technician jobs in Rochester Hills, MI

Senior It Technician jobs in Las Vegas, NV

Sunrise Senior Living jobs in Silver Spring, MD

Senior It Technician jobs in Remote

Atria Senior Living jobs in Tucson, AZ

Senior Field Engineer jobs in Ohio

Senior Citizen jobs in Cleveland, OH

Senior Field Engineer jobs in Lakewood, CA

Senior Field Engineer jobs in Ashburn, VA

Process Engineer jobs in Rochester, NY

Senior Field Engineer jobs in Chicago, IL

IT Support Technician II

Riot Platforms -
Houston, TX

Quick Apply

Job Details

Full-time
15 hours ago

Benefits

Health insurance
401(k)
Gym membership
Childcare
Pet insurance

Qualifications

Mobile device support
Technical documentation
Microsoft Office
Video conferencing software
Desktop (troubleshooting support)
Microsoft 365 support
Desktop administration
Video conferencing systems operation

Full Job Description

About Riot Platforms

Riot’s (NASDAQ: RIOT) vision is to be the world’s most trusted platform for powering and building digital infrastructure. Riot’s mission is to empower the future of digital infrastructure by positively impacting the sectors, networks, and communities that we touch. We believe that the combination of an innovative spirit and strong community partnership allows us to achieve best-in-class execution and create successful outcomes.

Who we are

At Riot, we’re building the future of digital infrastructure. Our team members have unparalleled opportunities to work on groundbreaking initiatives. Through technical excellence and strategic execution, Riot has positioned itself as a leader in the industry driving advancements that continue to set new benchmarks in digital infrastructure.

We are trailblazers. Problem solvers. People who thrive in fast paced environments, communicate clearly, and bring relentless focus to efficiency and execution.

About this role

The IT Support Technician II is an experienced technical support role responsible for advanced incident resolution, break/fix support, hands-on project participation, and administration of support-governed technologies across assigned facilities. This position serves as a key technical resource within the corporate IT support structure, providing both responsive end-user support and direct execution support for deployments, upgrades, refresh efforts, and operational improvement initiatives.

This role is designed for technicians who can independently handle a broad range of support issues, perform administrative tasks within assigned systems, and contribute meaningfully to both project and operational work. The IT Support Technician II supports all user populations, including executive and VIP users, and is expected to work across multiple facilities as needed. The role also serves as a technical resource and peer mentor to Level 1 technicians, helping strengthen consistency, troubleshooting quality, and support-team capability.

This position is intentionally balanced between day-to-day incident and break/fix support and project-oriented technical work, with expectations for both strong customer responsiveness and disciplined technical execution. Some travel will be required.

This position will be based in our Houston (E4A) office. Relocation assistance is available for non-local candidates.

What you’ll be doing

Resolve advanced hardware, software, endpoint, access, mobile-device, conferencing, printing, and workstation incidents for business, operational, remote, executive, and VIP users.
Manage incidents through resolution by troubleshooting, communicating with users, validating fixes, documenting work, and escalating issues when specialized expertise is required.
Perform break/fix, provisioning, configuration, asset, and lifecycle support for laptops, desktops, mobile devices, peripherals, printers, meeting-room systems, and related technologies.
Support IT projects, deployments, upgrades, migrations, office moves, refresh cycles, testing, and post-deployment stabilization across assigned and regional facilities.
Administer support-governed systems, including endpoint-management, Microsoft 365, mobile-device-management, conferencing, asset, and end-user support platforms, in accordance with established procedures.
Contribute to site readiness, operational continuity, inventory accuracy, documentation, knowledge articles, technical procedures, and process improvements.
Guide IT Support Technician I staff through peer mentoring, troubleshooting guidance, escalation readiness, documentation standards, and consistent customer-service practices.

What you’ll have

Associate’s degree in information technology or a related field; or an equivalent combination of education, certifications, and relevant experience.
Three to five years of progressively responsible experience in IT support, endpoint support, field support, or service desk operations.
Demonstrated experience resolving intermediate to advanced end-user technical issues across multiple device and software categories.
Experience performing administrative tasks in support-related platforms as part of operational support or project execution.
Working knowledge of endpoint support, Microsoft 365 environments, device provisioning, user access support, mobile devices, conferencing technologies, and hardware lifecycle support.
Strong troubleshooting, customer-service, communication, organization, and documentation skills.

Compensation and Benefits

Competitive Salary: Base range (commensurate with experience) + bonus
Long-Term Growth: Eligible to participate in Riot’s equity incentive programs and share in the success you help build.
401(k) Retirement Plan: Incudes a generous company match.
Comprehensive Health Coverage: Multiple medical plan options, including 100% company-paid plans.
Wellness & Lifestyle Perks: Enjoy free gym memberships, pet insurance, childcare discounts, and more to support your life both in and out of work.

Riot is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

Quick Apply

Refine Your Search

desktop support technician ii jobs in houston, tx

IT Support Technician II

Onsite IT Support Technician - Tier 1/Tier 2

Technical Support Specialist Level II

Maintenance Technician II

Field Engineer II

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for desktop support technician ii in houston, tx

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected