Top 2991 Director of customer service Jobs in Houston, Tx

Director of Operations
Keurig Dr Pepper —North Houston, TX
- $160,000 - $200,000 a year
- Email
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Paid parental leave
- Health insurance
7d
Area Director of Business Operations
Care Options for Kids —Houston, TX
- From $105,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Health insurance
- Dental insurance
Quick Apply
Customer Care Associate (100% Remote)
Visualutions, Inc. —Spring, TX
- $21 - $25 an hour
- Full-time
- Remote
- Mid-level
- 2 years
- Communication skills
Quick Apply
Senior Director Customer Care Operations
NextEra Energy, Inc. —Houston, TX
- Full-time
- 7 years
- PMP
- Office
Director, Customer Implementation
Neara —Houston, TX
- $180,000 - $250,000 a year
- Full-time
- Office
- Travel
- Mentoring
Director of Communications
Harris County —Houston, TX
- $66.81 - $73.08 an hour
- Full-time
- 5 years
- Pass drug screening
- Office
- Paid parental leave
- Paid holidays
Program Director Physical Therapist Assistant
Concorde Career Colleges, Inc. —Houston, TX
- Full-time
- Physical & Rehabilitation Medicine
- Clinic experience
- 3 years
- Paid parental leave
- Health insurance
Dental Hygiene Program Director
Concorde Career Colleges, Inc. —Houston, TX
- $110,000 - $125,000 a year
- Laboratory
- Classroom
- Doctoral degree
- Paid parental leave
- Health insurance
Director of Operations / Director of Business Development (Bilingual: English/Chinese)
Reer Robotics —Stafford, TX
- $71,864.18 - $100,000.00 a year
- Part-time
- 5 years
- Public speaking
- English
- Health insurance
- Dental insurance
Quick Apply
Alliance Sales Executive, Associate Director, Snowflake - Industrials & Energy
EY —Houston, TX
- Senior level
Senior Export/ Import Logistics Customer Services
TOPASIA INTERNATIONAL LOGISTICS US. CO.,LTD —Stafford, TX
- From $55,000 a year
- Full-time
- Customer service
- English
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Fractional LCSW Medicare Clinical Director
Houston Memory Clinic —Houston, TX
- $3,500 a month
- Contract
- Background check
- Master of Social Work
- Licensed Clinical Social Worker
- Flexible schedule
Quick Apply
5d
Director, Engineering
FindTalent —Houston, TX
- Email
- Driver's License
- Construction experience
- Senior level
Quick Apply
Director, Finance Tech
Nscale —Houston, TX
- $160,000 - $270,000 a year
- Senior level
- Leadership
- 10 years
Quick Apply
BDC Representative/Internet Director
Done Deal Auto Sales —Houston, TX
- $3,000 - $5,000 a month
- 8 hour shift
- Spanish
- Sales
- Dealership
- Employee discount
- Opportunities for advancement
Quick Apply
LDAR (Leak Detection and Repair) Auditing Director
PROtect, LLC —Houston, TX
- Full-time
- Ability to walk for extended periods
- Office
- Analysis skills
- Opportunities for advancement
Quick Apply
8d
Director of Nursing (RN)
SOLERA AT WEST HOUSTON —Houston, TX
- Full-time
- Nursing
- Skilled nursing facility
- RN License
- Continuing education credits
- Health insurance
Quick Apply
Senior Director, Product Management - Commercial Excellence
Bain & Co. —Houston, TX
- $179,500 - $230,500 a year
- Full-time
- Master's degree
- 8 years
- Bachelor's degree
- Wellness program
- Paid holidays
Quick Apply
Clinical Director (BCBA) – New ABA Center Opening
SASA Care, LLC —Houston, TX
- $95,000 - $110,000 a year
- Weekends as needed
- Background check
- CPR Certification
- BLS Certification
- Continuing education credits
- Paid holidays
Quick Apply
16h
Program Director (PT, OT, or SLP)
Lifepoint Rehabilitation —Houston, TX
- Full-time
- Experience working with individuals with disabilities
- Hospital
- Computer literacy
Quick Apply

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Director of Operations

Keurig Dr Pepper -
North Houston, TX

Apply Now

Job Details

Full-time
$160,000 - $200,000 a year
7 days ago

Benefits

Paid parental leave
Health insurance
Dental insurance
Paid time off
Adoption assistance
Parental leave
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Customer communication
Microsoft Excel
EHS
Road transportation operations
Microsoft Outlook
Warehouse management experience
Presentations for conferences or internal meetings
Environmental compliance
DOT (Department of Transportation) regulations
Employee health (regulatory compliance standards)
Environmental law compliance support experience
Microsoft Teams
Environmental regulatory compliance
Logistics compliance
Business operations
Regulatory compliance analysis
Safety compliance in distribution operations
Senior leadership
Excel data analysis

Full Job Description

North Houston, TX Job ID 145153 Job Category Operations Job Level Director Position Type Full-Time

Job Overview:

Director of Sales Operations - North Houston, TX

The Director of Sales Operations drives strategic analysis, execution, and organizational development to achieve financial and non-financial goals in addition to creating a lean mindset throughout the assigned DSD facility to improve safety, productivity and performance through standardization and process discipline.

This role is accountable for the development of field personnel and achieving performance objectives in Safety, Quality, Delivery, Productivity, and Growth.

Through active leadership the Director of Sales Operations will:

Drive accident and injury reduction and vehicle accident reduction targets in assigned facility.
Provide case management and follow up on all SAFE system cases and ensure that proper accident investigations, classifications, follow-ups and Root Cause Counter Measures are determined.
Drive Safety First culture by ensuring monthly Regulatory and Safety in Motion training is completed by all employees and Safety Playbooks are implemented with 100% compliance.
Ensure regulatory compliance by conducting OSHA style audits and ensuring closure of any regulatory gaps to achieve 100% regulatory compliance.
Drive increase in On Time and Accurate (OTA) score by addressing routing and delivery issues as well as ensuring pick accuracy exceeds 99.8% through full execution of Voice Pick standards and compliance to daily checklist and reduction of haulbacks.
Drive reduction in waste by ensuring assigned facility meets or exceeds break/shrink/obsolescence goals on a cost per case basis.
Ensure labor costs in the warehouse and delivery operations of assigned facility meet or beat plan on a cost per case basis by driving home Warehouse University principles, including the deployment of the Warehouse Self Assessment tool.
Communicate regularly with internal and external partners and customers through weekly operations calls and as needed meetings to ensure high level of customer service is maintained.
Drive facility-level engagement plans and ensure employee engagement in large teams and/or across many sites.
P&L Responsibility: Responsible for the management of the facility
Ensure high performance results of your team:
- Foster a culture of trust and wellbeing that prioritizes the team and values employee contributions.
- Drive a shared vision with clear goals and accountability, supported by regular conversations to maximize talent.
- Embrace diverse perspectives to foster innovation, learning from both successes and failures.
- Establish a safe environment where team members are motivated, heard, and aligned with clear expectations.
Minimal travel required as needed

The ideal candidate will possess:

A proven track record of improving safety results, successful continuous improvement initiatives and superior cost and management results.
Strong leadership and communication skills; excellent verbal and written skills along with experience presenting to regional leadership teams, local leadership teams, and frontline employees.
A background in the management of Warehouse, Inventory and Delivery.
Knowledge of Department of Transportation (DOT), Federal, State and Environmental Health & Safety (EHS) compliance.
Experience working with MHE, (material handling equipment) understand warehouse capacity requirements, building, loading, and delivery principals, FIFO and logistics principals.

Total Rewards:

$160,000 - $200,000 / year
Actual placement within the compensation range may vary depending on experience, skills, and other factors
Benefits, subject to election and eligibility: Medical, Dental and Vision, Paid Time Off, 401(k) program with employer match, Child & Elder Care, Adoption Benefits, Paid Parental Leave, Fertility Benefits, Employee Resource Groups, Breastmilk Shipping Services, Dependent Scholarship Program, Education Assistance, Employee Assistance Program, Personalized Wellness Platform and more!
Annual bonus based on performance and eligibility

Requirements:

High school diploma or general equivalency diploma (GED) with 7 years’ experience in a distribution center / DSD Warehouse environment OR a Bachelor’s Degree in Business, Supply Chain Management, Logistics, or related field with 5 years’ experience in a distribution center / DSD Warehouse environment
Strong understanding of Department of Transportation (DOT), Federal, State and Environmental Health & Safety (EHS) compliance
Experience presenting to executive leadership teams, local leadership teams, and front line employees
Prior people leadership experience in a distribution center or operations environment
Ability to manage an operation strategically and tactically to deliver results and long term initiatives
Experience with extracting data from business systems and analyzing to make business decisions
Advanced skills using Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams)

Company Overview:

Keurig Dr Pepper (Nasdaq: KDP) is a leading beverage company with more than 150 owned, licensed and partner brands that meet a wide range of needs and occasions. Our North American refreshment beverage business holds leadership positions across carbonated soft drinks, water, juice and mixers with a portfolio of iconic brands such as Dr Pepper®, Canada Dry®, Mott’s®, A&W®, Peñafiel®, GHOST®, 7UP®, Snapple®, Clamato® and Core Hydration®. Our global coffee business spans more than 100 markets and includes the leading Keurig® single‑serve brewing system in the U.S. and Canada, along with powerhouse brands such as Peet’s, L’OR and Jacobs, and other regional coffee leaders. Our more than 50,000 employees aim to enhance the experience of every beverage and coffee occasion while making a positive impact for people, communities and the planet.

We strive to be an employer of choice, providing a culture and opportunities that empower our team to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.

Whatever your area of expertise, at KDP you can be a part of a team that’s proud of its brands, partnerships, innovation and growth. Will you join us?

Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.

A.I. Disclosure:
KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. AI does not make hiring decisions; all decisions throughout the hiring process are made by talent acquisition team members. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to [email protected] in lieu of clicking . In order for your application to be considered and opted out of AI, you must include the words "AI Opt-Out" and either job title and location or Job ID # in the email subject line in your email application.

Apply Now

Refine Your Search

director of customer service jobs in houston, tx

Director of Operations

Area Director of Business Operations

Customer Care Associate (100% Remote)

Senior Director Customer Care Operations

Director, Customer Implementation

Director of Communications

Program Director Physical Therapist Assistant

Dental Hygiene Program Director

Director of Operations / Director of Business Development (Bilingual: English/Chinese)

Alliance Sales Executive, Associate Director, Snowflake - Industrials & Energy

Senior Export/ Import Logistics Customer Services

Fractional LCSW Medicare Clinical Director

Director, Engineering

Director, Finance Tech

BDC Representative/Internet Director

LDAR (Leak Detection and Repair) Auditing Director

Director of Nursing (RN)

Senior Director, Product Management - Commercial Excellence

Clinical Director (BCBA) – New ABA Center Opening

Program Director (PT, OT, or SLP)

I want to receive the latest job alert for director of customer service in houston, tx

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