Top 954 Field agent Jobs in Houston, Tx

Health Information Specialist
MD Anderson —Houston, TX
- $29.09 - $43.51 an hour
- Weekends as needed
- Remote
- Nursing
- Computer literacy
- Research
- Health savings account
- AD&D insurance
18h
Field Agent (Fort Bend County)
Nationwide Compliant —Houston, TX
- Contract
- Smartphone
- Reliable transportation
- Communication skills
Quick Apply
Commercial Landscape Purchasing Agent
Choate USA —Houston, TX
- $60,000 - $75,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
12d
Expert Senior Manager, Engineering Excellence
Bain & Co. —Houston, TX
- $258,425 - $293,500 a year
- Full-time
- Hybrid work
- Azure
- Management
- Computer Science
- Wellness program
- Paid holidays
Quick Apply
Border Patrol Agent - Entry Level
Customs and Border Protection —Texas
- $51,632 - $92,912 a year
- Urgently hiring
- Bachelor's degree
- Military encouraged
- 1 year
- Dental insurance
- 401(k)
Border Patrol Agent - Entry Level
Customs and Border Protection —Texas
- $51,632 - $92,912 a year
- Urgently hiring
- Bachelor's degree
- Military encouraged
- 1 year
- Dental insurance
- 401(k)
Special Agent: Psychology/Counseling Expertise
Federal Bureau of Investigation —Houston, TX
- $103,236 - $133,200 a year
- Full-time
- Mid-level
- Bachelor's degree
- Travel
9d
Special Agent: Cybersecurity/Technology Expertise
Federal Bureau of Investigation —Houston, TX
- $103,326 - $133,200 a year
- Full-time
- Computer Science
- Mid-level
- Travel
9d
Senior Data Scientist
Brooksource —Houston, TX
- $70 - $80 an hour
- Contract
- 7 years
- SQL
- Mentoring
- Health savings account
- Paid holidays
Quick Apply
Business Development Representative
SERVPRO Team Shaw —Houston, TX
- Mid-level
- Business development
- Driver's License
- Opportunities for advancement
Quick Apply
Special Agent: Military/Law Enforcement Expertise
Federal Bureau of Investigation —Houston, TX
- $103,326 - $133,200 a year
- Full-time
- Military
- Mid-level
- Bachelor's degree
9d
Professional Development Generalist | Psychiatry
Houston Methodist Hospital —Houston, TX
- Full-time
- Acute care
- Nursing
- Psychiatry
2d
Lead PLC Control Technician
Divcon Controls —Texas
- Full-time
- Management
- Ability to walk for extended periods
- Ability to climb stairs
- Paid training
- Disability insurance
Quick Apply
Tax Preparer
Confidential —Houston, TX
- $17 - $26 an hour
- Full-time
- Hybrid work
- CPA
- Mid-level
- 3 years
- 401(k)
- Paid time off
Quick Apply
12d
Principal Interaction Designer - Landmark
Halliburton —Houston, TX
- Full-time
- System design
- Office
- Bachelor's degree
Licensed Insurance Sales Representative
Farmers Insurance Group —Houston, TX
- $35,000 - $65,000 a year
- Full-time
- Background check
- Office
- In-person
- Health insurance
- Paid time off
Quick Apply
7d
Special Agent: Healthcare Services/Medical Background
Federal Bureau of Investigation —Houston, TX
- $103,326 - $133,200 a year
- Full-time
- Mid-level
- Bachelor's degree
- Travel
9d
Special Agent: Linguistics Expertise
Federal Bureau of Investigation —Houston, TX
- $103,236 - $133,200 a year
- Full-time
- Mid-level
- Bachelor's degree
- Travel
9d
Full Stack TypeScript Engineer, AI Products (DataEdge)
Bain & Co. —Houston, TX
- $79,250 - $90,750 a year
- Full-time
- Azure
- Computer Science
- 3 years
- Wellness program
- Paid holidays
Quick Apply
Special Agent: Accounting/Finance Background
Federal Bureau of Investigation —Houston, TX
- $103,236 - $133,200 a year
- Full-time
- Mid-level
- Finance
- Bachelor's degree
9d

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Health Information Specialist

MD Anderson -
Houston, TX

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Job Details

Full-time
$29.09 - $43.51 an hour
18 hours ago

Benefits

Health savings account
AD&D insurance
Paid holidays
Disability insurance
Dependent care reimbursement
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Pension plan
Vision insurance
Referral program

Qualifications

Customer communication

Full Job Description

The Health Information Specialist at MD Anderson Cancer Center serves as a front-line customer service agent for referring physicians and consumers who contact the institution for referrals, services, or cancer-related information. This role provides timely and accurate information through telephone, email, and online communication channels, directly impacting the quality of service provided to patients, caregivers, medical professionals, and the community.

The ideal candidate will have a Bachelor's degree, along with 2-5 years of healthcare experience in call-center operations, particularly in busy environments, with knowledge of cancer basics, patient access and education, insurance terminology, and/or helpline experience. Strong interpersonal skills and a commitment to integrity are essential. This position is fully remote, including the first 6-8 weeks of training, which will also be conducted remotely. The candidate must be able to work four 10-hour shifts per week on a rotating schedule from 12:00pm to 11:00pm during the weekdays, and 7:00am - 8:00pm during the weekends. This shift will require rotating weekends and holidays.

Hourly breakdown of salary range:
Minimum $29.09 | Midpoint $36.30 | Maximum $43.51

MD Anderson Offers Our Employees:

Paid employee medical benefits (zero premium) starting on the first day for employees working 30+ hours per week
Group Dental, Vision, Life, AD&D, and Disability coverage
Paid Time Off (PTO) and Extended Illness Bank (EIB) paid leave accruals
Paid institutional holidays, wellness leave, childcare leave, and other paid leave programs
Tuition Assistance Program after six months of service
Teachers Retirement System defined-benefit pension plan and two voluntary retirement plans
Employer-paid life, AD&D, and illness-related reduced salary pay program
Health Savings Account and Dependent Care Reimbursement flexible spending accounts
Fertility benefits
State of Texas longevity pay
Extensive wellness, recognition, fitness, employee health programs, and employee resource groups

Essential Job Functions:

Serve up to 40 hours per week responding to consumer inquiries about all aspects of cancer and MD Anderson
Provide timely, accurate information regarding programs and services through calls, emails, work queues, and other channels
Help customers navigate and initiate the MD Anderson referral process
Apply strong interviewing and communication skills in accordance with institutional policies
Use medical and legal disclaimers appropriately
Translate technical information to the literacy level of each customer and verify understanding
Participate fully in customer service data management and documentation
Handle difficult inquiries, reduce caller anxiety, and de escalate frustration
Conduct follow-up procedures to assess customer satisfaction
Acquire and maintain core knowledge of cancer, MD Anderson services, and institutional resources
Successfully pass initial certification assessment with a score of 90%
Demonstrate mastery of ongoing education requirements
Maintain proficiency in computer and telephony systems
Read and integrate new materials daily
Identify resource gaps and conduct research as needed
Assist in new employee training
Use system generated data to assess performance and achieve departmental standards
Assess each caller's needs using active listening and interviewing
Tailor responses to the individual needs of each customer
Verify caller understanding and satisfaction before completing calls
Contribute to quality assurance efforts and incorporate new processes
Review documentation for quality and accuracy
Participate in inquiry-monitoring and apply performance feedback
Identify new processes to support quality and customer service goals
Other duties as assigned

Education Required: Bachelor's degree in Health, Social Science, Psychology, Nursing, Education, or related field.
Experience Required: One year of experience in health care, social services, help line, counseling or teaching.
Experience Preferred: Five years of healthcare experience high call volume customer service areas.

The University of Texas MD Anderson Cancer Center offers excellent benefits, including medical, dental, paid time off, retirement, tuition benefits, educational opportunities, and individual and team recognition.

This position may be responsible for maintaining the security and integrity of critical infrastructure, as defined in Section 113.001(2) of the Texas Business and Commerce Code and therefore may require routine reviews and screening. The ability to satisfy and maintain all requirements necessary to ensure the continued security and integrity of such infrastructure is a condition of hire and continued employment.

It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state, or local laws unless such distinction is required by law.http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html

Additional Information

Requisition ID: 182246
Employment Status: Full-Time
Employee Status: Regular
Work Week: Day/Evening, Evening/Night, Evenings, Rotating, Weekends
Minimum Salary: US Dollar (USD) 60,500
Midpoint Salary: US Dollar (USD) 75,500
Maximum Salary : US Dollar (USD) 90,500
FLSA: non-exempt and eligible for overtime pay
Fund Type: Hard
Work Location: Remote (within Texas only)
Pivotal Position: No
Referral Bonus Available?: No
Relocation Assistance Available?: No

#LI-Remote

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Refine Your Search

field agent jobs in houston, tx

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