Top 862 First line managers Jobs in Houston, Tx

Personal Injury Law Firm Client Intake Manager
Mostyn Law Firm —Houston, TX
- $30 - $38 an hour
- Full-time
- Mid-level
- Supervising experience
- Team management
- Health insurance
- Dental insurance
Quick Apply
HSE Process Safety Manager
Dura-Line —Houston, TX
- $108,000 - $176,000 a year
- Full-time
- Data analysis skills
- Bachelor's degree
- In-person
- Paid holidays
- Disability insurance
Assistant Director
Early Learning Prep Houston —Houston, TX
- $15 - $20 an hour
- Full-time
- Childcare
- CPR Certification
- Clean driving record
Quick Apply
Nurse Manager Operating Room
Clinical Management Consultants —Houston, TX
- $107,980 - $134,830 a year
- Full-time
- Nursing
- Surgery
- Critical & Intensive Care
- Health insurance
- Paid time off
Senior Project Manager
Suffolk Construction Company, Inc. —Houston, TX
- Full-time
- Civil engineering
- Oracle
- Construction site
- Commuter assistance
- Fuel card
6d
Temporary Sales Support Associate
Coach —Houston, TX
- $15.00 - $19.50 an hour
- Part-time
- English
- Ability to lift 50 pounds
- Organizational skills
- Commuter assistance
- Paid parental leave
Temporary Sales Associate
Coach —Houston, TX
- $15.00 - $19.50 an hour
- Part-time
- Computer literacy
- Merchandising
- English
- Commuter assistance
- Paid parental leave
Cashier I
Coach —Houston, TX
- $15.00 - $19.50 an hour
- Weekends as needed
- English
- Ability to lift 50 pounds
- Mentoring
- Commuter assistance
- Paid parental leave
Cashier III
Coach —Houston, TX
- $15.00 - $19.50 an hour
- Part-time
- English
- Mid-level
- Ability to lift 50 pounds
- Commuter assistance
- Paid parental leave
Sales Support Associate II
Coach —Houston, TX
- $15.00 - $19.50 an hour
- Part-time
- English
- Ability to lift 50 pounds
- Organizational skills
- Commuter assistance
- Paid parental leave
Sales Support Associate III
Coach —Houston, TX
- $15.00 - $19.50 an hour
- Part-time
- English
- Ability to lift 50 pounds
- Organizational skills
- Commuter assistance
- Paid parental leave
Sales Associate II
Coach —Houston, TX
- $15.00 - $19.50 an hour
- Part-time
- Computer literacy
- Merchandising
- English
- Commuter assistance
- Paid parental leave
Assistant Store Manager I
Coach —Houston, TX
- $18.50 - $31.50 an hour
- Weekends as needed
- Merchandising
- English
- Mid-level
- Commuter assistance
- Paid parental leave
Sales Associate III
Coach —Houston, TX
- $15.00 - $19.50 an hour
- Part-time
- Computer literacy
- Merchandising
- English
- Commuter assistance
- Paid parental leave
Sales Associate I
Coach —Houston, TX
- $15.00 - $19.50 an hour
- Weekends as needed
- Computer literacy
- Merchandising
- English
- Commuter assistance
- Paid parental leave
Sales Support Associate I
Coach —Houston, TX
- $15.00 - $19.50 an hour
- Weekends as needed
- English
- Ability to lift 50 pounds
- Organizational skills
- Commuter assistance
- Paid parental leave
Lead Cashier I
Coach —Houston, TX
- $15.00 - $19.50 an hour
- Weekends as needed
- Computer literacy
- English
- Ability to lift 50 pounds
- Commuter assistance
- Paid parental leave
Customer Support I, Customs Compliance
Magaya Corporation —Houston, TX
- $19 - $22 an hour
- Full-time
- Remote
- Computer literacy
- Research
- Bachelor's degree
- Paid holidays
- Disability insurance
Quick Apply
6d
Temporary Sales Support Associate
Men'S - Coach —Houston, TX
- $15.00 - $19.50 an hour
- Part-time
- English
- Ability to lift 50 pounds
- Organizational skills
- Commuter assistance
- Paid parental leave
Retail Store Manager-HOUSTON GALLERIA
Bath & Body Works —Houston, TX
- $63,200 - $82,160 a year
- Weekends as needed
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- Store discount
- Paid parental leave

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first line managers jobs near houston, tx

Personal Injury Law Firm Client Intake Manager

Mostyn Law Firm -
Houston, TX

Quick Apply

Job Details

Full-time
$30 - $38 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Personal injury law
Team development
Team management
Law office
Call center management

Full Job Description

Position Overview

Mostyn Law Firm is seeking a Client Intake Manager to lead, develop, and drive performance within our intake department.

This is not a passive administrative role. This position is responsible for owning intake performance, improving conversion, coaching staff, and ensuring every potential client interaction is handled with urgency, structure, and professionalism. Our intake team is the front line of the firm and plays a critical role in case acquisition, client experience, and overall firm growth.

Applicants must provide specific metrics and examples in their responses to pre-screen questions. Vague or incomplete answers will not be considered.

What You Will Own

Lead and manage a team of Intake Specialists handling high call volume
Drive conversion performance from initial call to signed client
Coach, train, and develop staff through real-time feedback and call reviews
Establish and enforce intake standards, scripts, and workflows
Ensure speed-to-contact and follow-up execution across all leads
Monitor and report on key metrics, including:
Call volume
Conversion rates
Retained cases
Follow-up completion
Partner with Marketing and Pre-Lit teams to ensure lead quality and proper case qualification
Identify breakdowns in process and implement solutions quickly
Create accountability and consistency within the intake team

What Success Looks Like

Increased signed client rate and reduced missed opportunities
Consistent, structured call handling across the team
Strong follow-up discipline and reduced lead drop-off
Intake team that is coachable, accountable, and performance-driven
Clear visibility into intake metrics and performance trends

Who You Are

You have experience leading teams in high-volume call environments (call center, intake, client services, etc.)
You are performance-driven and comfortable being accountable to numbers
You know how to coach people, not just manage them
You are organized, decisive, and solution-oriented
You move with urgency and expect the same from your team
You can balance client empathy with operational efficiency
You are comfortable working in a fast-paced, high-growth environment

Preferred Experience

3+ years in team leadership or supervisory role
Background in call center, intake, or client-facing operations
Experience working with KPIs, reporting, and performance tracking

Legal intake or personal injury experience is a plus, but not required

Job Type: Full-time

Pay: $30.00 - $38.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Application Question(s):

How many intake specialists have you directly managed at one time? What was the team size and structure?
What was your team’s average lead-to-signed conversion rate?
How quickly were new leads expected to be contacted in your prior role?
Your team’s conversion rate drops significantly in one week. What are your first 3 steps within 24 hours?
What is the highest lead-to-signed conversion rate you have personally managed or achieved? If you do not know this number, explain why.
Walk me through how you convert a qualified lead on the first call, including how you handle hesitation and get the client signed without requiring an office visit.
What was your team’s lead-to-signed conversion rate? What was your average speed-to-lead, and what specific actions did you take to improve both?
One of your intake specialists is converting at 8% while the team average is 20%. What exact steps do you take in the first 48 hours to fix it?
Describe a time you had to address low conversion performance. What were the metrics, what actions did you take, and what was the result?
A new lead has not been contacted in 15 minutes. What do you do immediately, and what system do you have in place to prevent this from happening?
What specific results have you produced in a conversion-driven environment, and how did you achieve them?

Work Location: In person

Quick Apply

Refine Your Search

first line managers jobs in houston, tx

Personal Injury Law Firm Client Intake Manager

HSE Process Safety Manager

Assistant Director

Nurse Manager Operating Room

Senior Project Manager

Temporary Sales Support Associate

Temporary Sales Associate

Cashier I

Cashier III

Sales Support Associate II

Sales Support Associate III

Sales Associate II

Assistant Store Manager I

Sales Associate III

Sales Associate I

Sales Support Associate I

Lead Cashier I

Customer Support I, Customs Compliance

Temporary Sales Support Associate

Retail Store Manager-HOUSTON GALLERIA

I want to receive the latest job alert for first line managers in houston, tx

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