Top 86 Hardware technician Jobs in Houston, Tx

Service Desk Technician
Spring Independent School District —Houston, TX
- $46,800 - $56,389 a year
- Full-time
- Computer literacy
- Research
- Mid-level
Part-Time Faculty - Computer Information Tech (South)
San Jacinto College —Houston, TX
- Part-time
- Mid-level
- 3 years
- IT
Level I Support Technician
The City Technology Group —Houston, TX
- Part-time
- Computer science
- Computer Science
- Computer literacy
Quick Apply
Part-Time Faculty - Computer Information Tech (Central)
San Jacinto College —Pasadena, TX
- Part-time
- Classroom
- Mid-level
- 3 years
Technology: Computer Technician
Crosby Indep School District —Crosby, TX
- $26.00 - $37.42 an hour
- Full-time
- Background check
- Mid-level
- Windows
8d
Hardware/Software Technician (Part-time) - Southwest College Staff Pool
Houston Community College —Houston, TX
- Part-time
- Research
- Mid-level
- University
7d
IT Support Technician
River Oaks Country Club —Houston, TX
- $27 an hour
- Part-time
- Windows
- Microsoft Office
- Entry level
- Disability insurance
- Health insurance
Quick Apply
Hardware/Software Technician (Part-time) - Staff Pool
Houston Community College —Houston, TX
- Part-time
- Research
- Mid-level
- University
7d
Technician Digital & Information Technology Lab (Part-time)
Houston Community College —Houston, TX
- Part-time
- Laboratory
- Computer science
- Computer Science
- Continuing education credits
Campus Support Technician, Full-Time
HOUSTONIAN CAMPUS LLC —Houston, TX
- Full-time
- Computer literacy
- System design
- Mid-level
12d
Computer Hardware Technician
One Way Solutions LLC —Houston, TX
- $40,000 - $52,000 a year
- Full-time
- Mid-level
- Assembly
- Organizational skills
Part-Time Faculty - Computer Information Tech (North)
San Jacinto College —Houston, TX
- Part-time
- Classroom
- Mid-level
- 3 years
IT Technician- Entry Level
Life Cycle Power —Houston, TX
- Full-time
- Microsoft Outlook
- Windows
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
IT Support Technician
BWE II LLC —Houston, TX
- $17 - $20 an hour
- On call
- Experience equivalent to degree accepted
- Associate's degree
- Entry level
- Paid holidays
- Opportunities for advancement
Quick Apply
IT Technician
The Pro-Vision Academy —Houston, TX
- Overtime
- School experience
- Google Workspace
- English
IT Support Technician - Tier 3
Visual Edge IT —Houston, TX
- $75,000 - $90,000 a year
- Mid-level
- Windows
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
5d
PT Technician Hardware/Software Pool (NW)
Houston Community College —Houston, TX
- Part-time
- Customer service
- Research
- Mid-level
IT Technician II
Bowman Consulting Group, Ltd. —Houston, TX
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Paid holidays
- Disability insurance
Computer Technician
Netsync Network Solutions —Houston, TX
- Full-time
- Clean driving record
- Mid-level
- High school diploma or GED
Quick Apply
IT Field Tech
WhiteWater Express Car Wash —Houston, TX
- $55,000 - $60,000 a year
- Full-time
- Computer Science
- 5 years
- Mid-level
- Mileage reimbursement
- Paid holidays
Quick Apply

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Service Desk Technician

Spring Independent School District -
Houston, TX

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Job Details

Full-time
$46,800 - $56,389 a year

Qualifications

Desktop computer repair
Computer operation
Phone communication
High school diploma or GED
Computer hardware
Desktop (troubleshooting support)
Cross-functional communication

Full Job Description

Days per Year: 260

Min: $46,800

Mid: $56,389

JOB DESCRIPTION

JOB TITLE: Technician-Service Desk Support

REPORT TO: Coordinator-Service Desk

WAGE/HOUR STATUS: Nonexempt

PAY GRADE: IT 1

PRIMARY PURPOSE:

The Service Desk Support Technician provides Level 1 support for incident resolution and service requests reported to the district service desk. The Service Desk Support Technician, through phone or email conversation is responsible for collecting information, accessing support tools and collaborating with additional Spring ISD departments. Additional responsibilities include the initial assessment, triage, research, and resolution of basic incidents or service requests (first call resolution). Problems beyond the scope of their abilities or responsibilities are escalated to the next level technical resources or relevant Spring ISD business areas.

All employees of SISD are expected to act with integrity, support organizational goals, communicate in a clear and respectful manner, championing the needs of our students and drive continuous improvement.

QUALIFICATIONS:

Required:

High School graduate or GED from an accredited institution
Two years or more of related technical experience in a call center environment.

Preferred:

Bachelors degree from an accredited college or university
Microsoft certified professional a plus.
HDI certification a plus

SPECIAL NOWLEDGE/SKILLS:

Proven track record of results driven high quality customer service.
Must be able to demonstrate advanced knowledge and ability to operate computer-based systems and software.
Must be able to demonstrate ability to triage and troubleshoot intermediate computer-based issues in a call center environment.
Must have great verbal and written communication skills in order to effectively interact with customers, team members and IT management.
Must be able to demonstrate analytical, organization and prioritization skills.
Must have great teamwork and interpersonal skills.

MAJOR RESPONSIBILITIES AND DUTIES:

Provide customer service and/or technical support for computers, technology devices, applications and networked-based problems.
Document reported issues or requests by creating tickets in an online Service Desk System. Do the initial triage of the ticket by asking pertinent questions, using diagnostic tools and/or escalating the issue.
Provide prompt follow up communications via telephone or email about tickets to users when appropriate.
Establish priorities on Service Desk tickets based on established Service Desk and Technology Department’s guidelines and procedures.
Work as the single point of contact for initial technical support and service request.
Maintain and improve quality assurance results by adhering to the Technology Department’s standard operating procedures and Spring ISD district’s policies and procedures.
Identify ways to improve business processes with the goal of increasing customer satisfaction. Make recommendations to the Supervisor and as appropriate implement the recommendations. Monitor the result and submit status reports as appropriate.
Make the customers’ experiences the first priority in all operations. Inform customers by explaining procedures, answering questions and providing information.
Assist with hardware and software repairs of desktops and laptops (including hard drive, laptop screens, motherboards, etc.).
Perform all other duties as assigned.

WORKING CONDITIONS:

The usual and customary methods of performing the job’s functions require the following physical demands: physical mobility, standing, prolonged sitting and use of a computer, some lifting, carrying, pushing, and/or pulling. This position will also require traveling within the district. Mental demands: Ability to solve problems and deal with a variety of situations; Interface with all levels of leadership, dynamic environment with changing priorities and occasional irregular hours. Ability to be effective in both oral and written communication and the ability to maintain emotional control under stress.

The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of responsibilities and duties that may

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Refine Your Search

hardware technician jobs in houston, tx

Service Desk Technician

Part-Time Faculty - Computer Information Tech (South)

Level I Support Technician

Part-Time Faculty - Computer Information Tech (Central)

Technology: Computer Technician

Hardware/Software Technician (Part-time) - Southwest College Staff Pool

IT Support Technician

Hardware/Software Technician (Part-time) - Staff Pool

Technician Digital & Information Technology Lab (Part-time)

Campus Support Technician, Full-Time

Computer Hardware Technician

Part-Time Faculty - Computer Information Tech (North)

IT Technician- Entry Level

IT Support Technician

IT Technician

IT Support Technician - Tier 3

PT Technician Hardware/Software Pool (NW)

IT Technician II

Computer Technician

IT Field Tech

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