Top 9 Helpdesk engineer Jobs in Houston, Tx

Desktop Support Engineer
Vitol —Houston, TX
- Full-time
- Bachelor of Science
- Writing skills
- Office
- Disability insurance
- Health insurance
Quick Apply
IT Support Technician
Foxconn Industrial Internet - FII —Houston, TX
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
7d
Desktop Support Engineer (Dispatch /Part-Time) Houston, Texas
Axiom Technologies —Houston, TX
- Part-time
- Mid-level
- Office
- 3 years
IT Support Engineer
Foxconn Industrial Internet - FII —Houston, TX
- Weekends as needed
- Management
- Computer Science
- Mid-level
Quick Apply
System Engineer
Applied Optoelectronics, Inc. —Sugar Land, TX
- Full-time
- Mid-level
- 3 years
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Manager of End User Support
ARCHER Systems, LLC —Houston, TX
- Hybrid work
- Computer science
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Health insurance
Quick Apply
Mission Operations Support Engineer
Intuitive Machines LLC —Houston, TX
- Computer science
- Computer Science
- Engineering
Quick Apply
SCADA Support Manager
Harvest Midstream Company —Houston, TX
- Full-time
- Computer Science
- Engineering
- 3 years
- Health insurance
- 401(k)
Senior Network Administrator
Foxconn Industrial Internet - FII —Houston, TX
- Full-time
- Background check
- Computer Science
- Master's degree
Quick Apply

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Desktop Support Engineer

Vitol -
Houston, TX

Quick Apply

Job Details

Full-time

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Vision insurance
Life insurance

Qualifications

Desktop computer repair
French
Mobile device support
Bachelor of Science
Writing skills
iOS
Hardware maintenance
Application deployment
Printer (troubleshooting support)
Software installation
Bloomberg
Microsoft System Center
Microsoft Office
Bachelor's degree
Productivity software support
Computer hardware
Task prioritization
Desktop (troubleshooting support)
Office equipment installation
Computer management
Hardware configuration
Customer support ticket management
Computer Engineering
Scripting
Desktop applications
Technical customer support for office equipment
UEM
Hardware management
Telephone systems
Application Maintenance

Full Job Description

Company Description

Vitol is a leader in energy and commodities. Vitol produces, manages and delivers energy and commodities to consumers and industry worldwide. In addition to its primary business of trading, Vitol is invested in infrastructure globally, with $10+billion invested in long-term assets.

Vitol’s customers include national oil companies, multinationals, leading industrial companies and utilities. Founded in Rotterdam in 1966, today Vitol serves its customers from some 40 offices worldwide. Revenues in 2024 were $331bn.

Our people are our business. Talent is precious to us and we create an environment in which individuals can reach their full potential, unhindered by hierarchy. Our team comprises more than 65+ nationalities and we are committed to developing and sustaining a diverse work force. Learn more about us here.

This Role is located in Houston, TX - In office 5x a week

Job Description

The Desktop Support Engineer will have responsibility for:

Providing day to day 1st and 2nd level support for both hardware and software related to End User Computing (including Hardware and Software support, telephony land and mobile, and printers)
Serve as the point of contact for third-party application support, including opening support tickets, communicating technical issues, coordinating troubleshooting efforts, and following through to resolution.
Preparing in the desk set up of new joiners and visitors, including PC, phones, network connection and AD account
Install, configure and maintain workstations hardware and software (Operating system and applications such as Windows 10, Office 2019/365, Bloomberg, Reuters Eikon, etc)
Manage iPhone, computers, printers, scanners and other hardware
Follow and maintain applications deployment via SCCM, Intune, other MDM applications
Support and answer user’s questions in the AMER region as well as support and interact with global support teams
Document standards and follow procedures
Will be required to work beyond normal business hours and be on call
Create and maintain automation and scripts to benefit the helpdesk
Perform desk moves, including transporting hardware, peripherals, disconnect and reconnect procedures, and cable management

Qualifications

Experience: Preferably at least 5-10 years’ experience as desktop support or similar position
Practical technical skills on Microsoft environment (Workstation Windows OS and Office products)
Practical experience working with SCCM, Citrix, Intune or other MDM platform, Active Directory, NTFS file and share permissions
Previous experience working with commodities and/or trading industry, an advantage
An understanding of trading support applications, such as Reuters, Bloomberg, etc., an advantage
Education: Preferably Bachelor of Science in Computer Engineering or related IT Course work
Fluency in Spanish or French, an advantage

Additional Information

Personal Characteristics

Flexible and available out of business hours
Highly responsive, energetic and enthusiastic
Capable of prioritising tasks and meeting critical deadlines
Structured and rigorous
Good management under stress and pressure
Excellent judgment, attention to details
Can work independently
Strong communication skills, both verbally and in writing
Solution and results oriented
Team player, with an open non-political style and a high level of personal integrity

Comprehensive benefit coverage includes:

Medical
Dental
Vision
Paid Vacation
401k with company contributions
Life insurance
Short-term & Long-term disability

All your information will be kept confidential according to EEO guidelines.

Quick Apply

Refine Your Search

helpdesk engineer jobs in houston, tx

Desktop Support Engineer

IT Support Technician

Desktop Support Engineer (Dispatch /Part-Time) Houston, Texas

IT Support Engineer

System Engineer

Manager of End User Support

Mission Operations Support Engineer

SCADA Support Manager

Senior Network Administrator

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