Top 35 Hotel front office manager Jobs in Houston, Tx

Front Office Manager
HOUSTON MARRIOTT NORTH —Houston, TX
- Full-time
- Microsoft Excel
- English
- Mid-level
- Disability insurance
- Health insurance
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3d
Assistant Room Operations Manager - Front Office
Marriott International, Inc —Houston, TX
- $25.77 - $28.37 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
14d
Human Resources Administrative Assistant - Hilton Americas Houston
Hilton —Houston, TX
- Full-time
- Word processing
- Office
- Hotel
- Paid parental leave
- Employee stock purchase plan
5d
Front Desk Manager OEM/HM
Hilton Garden Inn Houston Galleria —Houston, TX
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
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Front Office Supervisor
Omni Hotels & Resorts —Houston, TX
- Weekends as needed
- Management
- Mid-level
- Hotel
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14d
FRONT DESK AGENT MD - FT
Hotel ZaZa | Museum District —Houston, TX
- Weekends as needed
- Mid-level
- Hotel
- Supervising experience
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3d
Front Desk Clerk
Courtyard Houston Medical Center Reliant Park —Houston, TX
- Overtime
- Hospital
- Office
- Hotel
- Paid holidays
- Health insurance
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Supervisor, Front Desk
Courtyard - Houston Medical Center/NRG Park —Houston, TX
- Microsoft Outlook
- Ability to walk for extended periods
- Writing skills
- Paid holidays
- Health insurance
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Hotel Operations Manager
Houston Memorial City —Houston, TX
- $60,000 - $65,000 a year
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- Ability to climb stairs
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Front Office Manager
Wyndham Garden Katy —Katy, TX
- $14 - $15 an hour
- Full-time
- Word processing
- Mid-level
- Windows
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PEP experience preferred - Hotel Front Desk Agent
DoubleTree by Hilton Greenway Plaza —Houston, TX
- Weekends as needed
- Computer literacy
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
6d
Front Desk Agent
Hilton Garden Inn / Home2 Suites by Hilton Houston —Houston, TX
- Ability to walk for extended periods
- Hotel
- Driver's License
Quick Apply
Front Desk Agent
Hotel ICON —Houston, TX
- Part-time
- English
- Hotel
- High school diploma or GED
Quick Apply
4h
Front Desk Open Availability
Hobby Hotel Group —Houston, TX
- $14 - $16 an hour
- Full-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Paid time off
Quick Apply
Floating General Manager
InTown Suites —Houston, TX
- Full-time
- Computer literacy
- No high school diploma
- English
- Mileage reimbursement
- Disability insurance
Hotel Front Desk Manager
TownePlace Suites Houston Northwest —Houston, TX
- From $16 an hour
- Weekends as needed
- Mid-level
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
7h
Guest Service Agent
Courtyard Houston Westchase —Houston, TX
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Hotel Front Desk Agent
Scenic PG LLC —Spring, TX
- $15 - $17 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
10d
General Manager
InTown Suites —Houston, TX
- Full-time
- Computer literacy
- No high school diploma
- English
- Disability insurance
- Health insurance
12d
Front Desk Clerk
Home 2 Suites Houston Stafford —Stafford, TX
- Full-time
- Hotel
- High school diploma or GED
- Computer skills
- Health insurance
- Dental insurance
Quick Apply

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hotel front office manager jobs near houston, tx

Front Office Manager

HOUSTON MARRIOTT NORTH -
Houston, TX

Quick Apply

Job Details

Full-time
3 days ago

Benefits

Disability insurance
Health insurance
401(k)
Paid time off
Employee assistance program
Life insurance

Qualifications

Microsoft Excel
English
Cash register operations
Productivity software

Full Job Description

Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.

JOB SUMMARY

The Front Office Manager is fully responsible for all aspects of the Front Desk, coordinates the Front Office activities of the Hotel and resolves problems arising from guest complaints, reservation and room assignment activities, and unusual requests and inquiries by performing the following duties personally or through subordinate supervisors.

ESSENTIAL JOB FUNCTIONS

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

Works with the hotel General Manager to achieve and exceed guest satisfaction scores in all areas of the hotel.
Responsible for satisfaction scores for the front desk operations. Addresses any deficiencies in the area immediately.
Works with the corporate training department to develop action plans as necessary to achieve expected guest satisfaction scores.
Effectively trains guest service agents on proper front desk procedures.
Recruits, interviews, and selects, in conjunction with the General Manager, the most qualified candidates for front desk positions.
May prepare weekly schedules for front office staff.
Address performance deficiencies of front office staff through coaching and disciplinary actions.
Complete performance evaluations for front office staff timely.
May be responsible for posting weekly guest satisfaction scores for hotel associates to see and review.
Oversee and manage the Front Office to ensure efficient operations and impeccable guest care, helping to achieve profit goals. Attend to guest and group special needs and solve tricky problems with confident graciousness.
Keep a pulse on daily revenue and expenses to minimize loss, manage expense and maximize profit.
Skillfully manage the Front Office staff by creating an environment where motivated people want to join, learn, do their best, and advance. Lead a diverse team by modeling the way, by empowering, and coaching throughout the employment lifecycle.
Ensures guest service agents are in compliance with clean, neat uniforms and name badges.
Required reports are timely and of a quality that can be shared with corporate.
Rates are accurate and monitored daily.
Is proficient at managing inventory in the property management system.
Frequently meets with and reviews work generated by the night auditor.
Maintains regular attendance and is consistently on time.
Maintains high standards of personal appearance and grooming, which include compliance with the dress code.
Performs any other duties as requested by supervisor.
Act as Manager on Duty when duty calls.

KNOWLEDGE, SKILLS & ABILITIES

A four-year college degree or equivalent education or experience is required, with two to three years in a related hotel company position.
Discipline-specific hospitality industry and general hotel department knowledge and supervisory experience is expected.
Excellent verbal and written English communication skills are required.
Must be able to handle cash or credit transactions and have Microsoft Office and Excel proficiency.
General office equipment and cash register operation knowledge is expected.

PHYSICAL DEMANDS

Ability to stand and move throughout hotel function areas and continuously performs essential job functions.
Lifting up to 25 pounds
Occasional twisting, bending, stooping, reaching, standing, walking.
Frequent talking, hearing, seeing and smiling.

Benefits

401(k)
Disability insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Room Discounts
Employee Food and Beverage Discounts

EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

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Refine Your Search

hotel front office manager jobs in houston, tx

Front Office Manager

Assistant Room Operations Manager - Front Office

Human Resources Administrative Assistant - Hilton Americas Houston

Front Desk Manager OEM/HM

Front Office Supervisor

FRONT DESK AGENT MD - FT

Front Desk Clerk

Supervisor, Front Desk

Hotel Operations Manager

Front Office Manager

PEP experience preferred - Hotel Front Desk Agent

Front Desk Agent

Front Desk Agent

Front Desk Open Availability

Floating General Manager

Hotel Front Desk Manager

Guest Service Agent

Hotel Front Desk Agent

General Manager

Front Desk Clerk

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