Job Title: Lead Field Technician / Crew Leader - Robotic Dredging
Department: Field Operations
Supervisor: Field Operations Manager
Summary
We offer fulltime, year-round, steady work with significant overtime available. The annual cash compensation including overtime can range anywhere from $72,000 to $100,000. Additionally, you will receive Per Diem while traveling & hotels are paid by the company. The Lead Field Technician / Crew Leader is responsible for managing onsite installation, equipment repair/maintenance, diagnosing errors or technical problems, labor work, operating robots for sediment removal and dredging, supervising field technicians, providing service, and customer support. We are looking for crew leaders who are not afraid to get dirty and lead by example. While you are managing the crew on a jobsite, you are also a part of the team, so you will be expected to help in the set-up, maintenance, and take-down of field equipment. This is not a position for you to sit back supervise. We are looking for individuals that are willing to get their hands dirty and lead by example. If you are afraid of heights or cannot pass an extensive background check and drug test, this may not be the position for you.
Essential Duties and Responsibilities include the following and other duties may be assigned:
· Correctly set up, operate and monitor cranes, trash pumps, generators, and cleaning robots.
· Services and installs all equipment according to an established service schedule, company standards and within acceptable time frames as well as troubleshoot and rectify potential problems on location.
· Delegate the workflow on jobsites under tight deadlines per customer demands.
· Applies knowledge of products and seeks additional training /education as appropriate.
· Produces timely and detailed service reports, documenting legibly and accurately all work completed, including End of Day reports, according to company policy, and submits on a daily basis.
· Works closely with management to ensure timely scheduling of installations, repairs and service work.
· Manages all on site installation, repair, maintenance, of equipment and testing tasks.
· Run and maintain generators; use hand tools and power tools.
· Maintains service vehicles in a clean manner at all times and ensures preventive maintenance is performed in a timely fashion.
· Dewatering sludge using various company approved methods.
· Keeps vehicle stocked with a sufficient supply of parts and tools.
· Operate Truck and Trailer combination in DOT compliant manner.
· Builds and maintains customer relations in field to ensure excellent customer service and enhance the company’s image.
· Cooperates with other teams and share information across the organization.
· Assists with training of less experienced technicians.
· Supervises jobsite team and ensure all jobs run smoothly.
Supervisory Responsibilities
Directly supervises 2-4 employees on a jobsite. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, and addressing complaints and resolving problems.
Competencies: To perform the job successfully, an individual should demonstrate the following competencies:
Job Knowledge - Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively.
Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.
Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.
Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.
Quantity - Meets productivity standards; completes work in timely manner; strives to increase productivity; works quickly.
Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience
High school diploma or equivalent required. 6 months to 1-year of college, technical/vocational school preferred; or 6 months to 1-year related experience and / or training; or equivalent combination of education and experience.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills
Basic knowledge of Microsoft Office and mobile devices.
Certificates, Licenses, Registrations
Valid-Current Driver’s License, TWIC Card, HASC Basic +Card (equivalent)
Travel
This position would travel approximately 95% of the time, which would include overnight stays, lasting 1-8 weeks at a time.
Must have reliable transportation.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee is frequently required to walk. The employee is occasionally required to sit. The employee must regularly lift and / or move up to 75 pounds.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly exposed to outside weather conditions. The employee is frequently exposed fumes or airborne particles. The noise level in the work environment is usually loud.
Job Type: Full-time
Hourly: $24 and up
Benefit Conditions:
Work Remotely
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Holidays
- Monday to Friday
- Weekend availability
Education:
- High school or equivalent (Preferred)
Experience:
- Mechanical: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
- TWIC Card (Preferred)
Willingness to travel:
Work Location: On the road
Job Type: Full-time
Pay: From $24.00 per hour
Expected hours: 30.0 – 70.0 per week
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- Are you willing to share a hotel room with another person?
- How many years of Mechanical Experience do you have?
- How did you hear about this job opening?
- Are you afraid of heights?
- Are you willing to take a urine, oral & 90-day hair follicle drug test, and background screening?
License/Certification:
- Driver's License (Required)
- TWIC card (Required)
Willingness to travel:
Work Location: On the road
