Top 2576 Manager client support Jobs in Houston, Tx

Sr. Client Success Manager
INTERVENE K12, INC. —Houston, TX
- $65,000 - $85,000 a year
- Full-time
- School experience
- Spanish
- Analysis skills
Quick Apply
Senior Customer Service Manager
CCL Global —La Porte, TX
- $130,000 - $150,000 a year
- Full-time
- Bachelor's degree
- Conflict management
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Client Relationship Manager
Nova 401(k) Associates —Houston, TX
- $70,000 - $95,000 a year
- Remote
- Background check
- 5 years
- Bachelor's degree
- Health savings account
- Disability insurance
Quick Apply
Product Development Manager
Harris Health —Houston, TX
- $92,800 - $116,000 a year
- Full-time
- Remote
- 5 years
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
11d
Relationship Manager – Renewals & Growth
Onshore —Houston, TX
- $100,000 - $120,000 a year
- Remote
- Mid-level
- 3 years
- Contracts
- Paid parental leave
- Health savings account
Quick Apply
Sr Manager - Employee Experience Communications
US Anesthesia Partners, Inc. —Houston, TX
- $73,600 - $125,100 a year
- Full-time
- Marketing
- Microsoft Office
- Continuous improvement
21h
Oil & Gas Account Manager
Caterpillar —Houston, TX
- $128,470 - $192,710 a year
- Full-time
- Pass drug screening
- Travel
- Senior level
- Health savings account
- Paid holidays
10d
Manager, Care Coordination Operations
Oshi Health —Houston, TX
- $120,000 - $140,000 a year
- Weekends as needed
- HIPAA
- Mid-level
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
3d
Manager, Client Accounting Services Onboarding
Aprio —Houston, TX
- $100,000 - $160,000 a year
- Full-time
- Hybrid work
- CPA
- 5 years
- Finance
- Profit sharing
- Wellness program
12d
Concierge Manager
april —Houston, TX
- $80,000 - $110,000 a year
- Full-time
- Hybrid work
- Management
- 5 years
- US work authorization
Senior Client Success Manager
RB Global —Houston, TX
- $79,100 - $118,000 a year
- Full-time
- Bachelor of Science
- Writing skills
- 8 years
- Health insurance
- Dental insurance
Quick Apply
Account Manager
Tyndale —Houston, TX
- $125,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Mid-level
- Office
- Paid parental leave
- Paid holidays
Quick Apply
6d
Client Service Manager
Gallagher Benefit Services —Houston, TX
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- Paid parental leave
- Health savings account
10d
Customer Success Manager, CS - Houston, TX
Siemens Healthineers —Houston, TX
- $117,770 - $161,931 a year
- Full-time
- Current TB test
- Bachelor of Science
- Writing skills
- Disability insurance
- Health insurance
12d
Admin Market Leader
BDO —Houston, TX
- $85,000 - $120,000 a year
- Full-time
- 5 years
- ERP systems
- Office
- Employee stock ownership plan
- Opportunities for advancement
Financial Advisor/Wealth Manager - Houston, TX
Florida Financial Advisors —Houston, TX
- From $100,000 a year
- Full-time
- Mid-level
- Office
- In-person
- Health insurance
- 401(k)
Quick Apply
6d
Technical Services & Account Manager
ElectroSep Inc. —League City, TX
- Full-time
- Background check
- Microsoft Excel
- 5 years
- Health savings account
- Relocation assistance
Quick Apply
8d
Personal Lines Insurance Account Manager (P&C license/Independent exp required) Houston TX Metroplex
Greenway Insurance —Houston, TX
- $22 - $27 an hour
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Health insurance
Quick Apply
Sales Account Manager
Bedrock Logistics —Houston, TX
- $40,000 - $50,000 a year
- Full-time
- Office
- Contracts
- In-person
- Health insurance
- Dental insurance
Quick Apply
Traveling Construction Manager
CONTRACTORS UNLIMITED RESOURCES —Houston, TX
- $150,000 - $180,000 a year
- Full-time
- Construction site
- 5 years
- Driver's License
Quick Apply
5d

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Sr. Client Success Manager

INTERVENE K12, INC.
Houston, TX

Quick Apply

Job Details

Full-time
$65,000 - $85,000 a year

Qualifications

School experience
Managing customer accounts
Customer communication
Customer relationship building
Software implementation
Data summary reports
Managing clients in a customer support role
Bachelor's degree
Data interpretation
Leading team collaboration initiatives
Data-driven problem-solving
Managing projects
Account management
Project leadership
Cross-functional team management
Cross-functional communication

Full Job Description

Who We Are

Intervene K-12 is a fast growth start-up company. We get the impossible done daily. We provide assessments, analytics, and online instruction to assist students struggling in math, reading, science, and English Language (EL/ ESL). Intervene K-12’s programs have served over 30,000 students and have made a significant impact on economically disadvantaged students.

Intervene K-12 is positioning itself to become a leader in global education. We are rapidly expanding and looking for a self-driven, resourceful, and experienced Sr. Client Success Manager to significantly enhance relationships with existing school districts, while building new relationships with new school districts, charter, and LEAs.

What We Are Looking For

The Sr. Client Success Manager has exceptional experience working in K-12 education with an emphasize on connecting and managing relationships with senior district and campus leaders. We are looking for a committed results driven Sr. Client Success Manager to drive successful high client satisfaction, retention, and renewal rates. The ideal candidate has a demonstrated track record and enthusiasm for developing continuous improvement of client focused processes and understands the unique pain points of K-12 district and campus leaders. The role requires leadership skills and the ability to effectively work with cross functional teams to streamline and augment the client experience leading to greater student achievement, client satisfaction and expansion of new & existing business.

The candidate must be capable of managing various high level stakeholders including people skills, excellent communication and presentation skills, outstanding work ethic, resourcefulness, and self-drive are musts for this role.

What You Will Do

Manage communication with high level school and district relationships serving as an important liaison between the company and partners.
Design and improve the entire partner success journey process; sales, onboarding new partners, maintaining ongoing partner relationships and contract renewals.
Communicate and enhance partner success data metrics, developing a streamlined approach for clients to access data and leveraging key data to spearhead continuous product and relationship improvement.
Develop and effectively deploy client early warning systems that include selection of risks metrics, intervention approaches, and post intervention monitoring
Ensure quick response to client inquires and stand-up effective ticket monitoring
Partner with the data team to produce and share meaningful weekly, quarterly, and annual reports
Initiate and lead end-to-end implementations of internal and customer-facing technical solutions to improve and support operations
Design and provide training to clients/partners on implementing Company’s program and assessment tools
Continuous improvement of client/partner training programs to maximize impact and growth
Effectively work with cross functional teams including sales, marketing, product, software development, HR, content, and operations to provide client feedback and new feature requests
Occasional travel to client sites and other events as assigned
Measure the percentage of clients retained over a specific period. Partners should focus on building strong client relationships and providing exceptional service to encourage client loyalty and retention.
Evaluate the growth and expansion of partnerships managed by partners over time. This could include metrics such as the number of new partnerships established, increased revenue from existing partnerships, or expanded services offered within partnerships.
Proactively identify upsell and cross-sell opportunities within partner accounts to maximize revenue and increase client lifetime value.
Monitor competitor activity and market trends to stay informed about industry developments and opportunities for partnership enhancement.
Track and report on key performance indicators (KPIs), including partner retention rate, client renewal rate, and overall partner satisfaction.
Stay up to date on company products, services, and offerings to effectively communicate value propositions to partners and clients.
Coordinate partner training sessions and workshops to ensure that partners are equipped with the necessary knowledge and resources to promote our tutoring services effectively.
Collaborate with internal teams, including sales, marketing, and operations, to develop strategies for client renewals and reduce churn rate.
Performs other related duties as requested

What You Bring

- Bachelor’s Degree in Business or other related fields
- Minimum of 4+ years of experience in account management and implementation in K-12 education and a high-level self-starter
- Demonstrated ability to understand and apply effective client management processes, create reports, summarise data, and lead client facing projects with senior level schools and district leaders
- Flexibility to travel occasionally for partner meetings and events.
- Strategic thinker with excellent analytical abilities and problem-solving skills.
- Ability to work independently and collaboratively in a fast-paced, dynamic environment.
- Manage cross functional collaboration across organization work units
- Successful experience maintaining and retaining partners
- Leadership skills, with steadfast resolve and personal integrity
- A solid grasp of understanding and communication education data analysis and performance metrics
- Ability to diagnose problems quickly and have foresight into potential issues
- Problem-solver and entrepreneurial mindset
- Ability to speak Spanish is a plus

Location: Remote or In-Office (Houston preferred)

Quick Apply

Refine Your Search

manager client support jobs in houston, tx

Sr. Client Success Manager

Senior Customer Service Manager

Client Relationship Manager

Product Development Manager

Relationship Manager – Renewals & Growth

Sr Manager - Employee Experience Communications

Oil & Gas Account Manager

Manager, Care Coordination Operations

Manager, Client Accounting Services Onboarding

Concierge Manager

Senior Client Success Manager

Account Manager

Client Service Manager

Customer Success Manager, CS - Houston, TX

Admin Market Leader

Financial Advisor/Wealth Manager - Houston, TX

Technical Services & Account Manager

Personal Lines Insurance Account Manager (P&C license/Independent exp required) Houston TX Metroplex

Sales Account Manager

Traveling Construction Manager

I want to receive the latest job alert for manager client support in houston, tx

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