Top 1152 Passenger services agent Jobs in Houston, Tx

Customer Service Advocate
UnitedHealthcare —Sugar Land, TX
- $18 - $32 an hour
- 8 hour shift
- Remote
- 18 years or older
- Sales
- Pass drug screening
- Paid training
2d
Senior Airport Services Agent- IAH
Qatar Airways —Houston, TX
- Customer service
- Mid-level
- Residential
5d
Senior Export/ Import Logistics Customer Services
TOPASIA INTERNATIONAL LOGISTICS US. CO.,LTD —Stafford, TX
- From $55,000 a year
- Full-time
- Customer service
- English
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Real Estate Agent | 3-5 Deals — Ready to Scale Full Time | Leads Provided | RE/MAX Coastal | The Mandie McMillan Team Agent
Mandie McMillan Team at REMAX COASTAL —League City, TX
- $75,000 - $200,000 a year
- Weekends as needed
- Mid-level
- Real Estate License
Clerk I, Cust. Svc. - Customer Service
Gulf Stream Marine —Houston, TX
- Extended hours
- Microsoft Word
- Microsoft Outlook
- English
10d
Special Agent: Healthcare Services/Medical Background
Federal Bureau of Investigation —Houston, TX
- $103,326 - $133,200 a year
- Full-time
- Mid-level
- Bachelor's degree
- Travel
13d
Customer Service Representative
GlassCraft Door Company —Houston, TX
- From $16 an hour
- Full-time
- Background check
- Analysis skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
6d
Cell Phone / Computer Repair Technician / Customer Service
uBreakiFix - Memorial —Houston, TX
- $13 - $16 an hour
- Full-time
- High school diploma or GED
- In-person
- Reliable transportation
- Health insurance
- Dental insurance
Quick Apply
13h
Customer Service - Self Storage Manager
Public Storage —Houston, TX
- $14.50 an hour
- Full-time
- Entry level
- Mileage reimbursement
- Health insurance
Quick Apply
5d
Customer Service Representative
Summit Fire & Security —Houston, TX
- $20 - $30 an hour
- Full-time
- Background check
- Clean driving record
- Microsoft Excel
- Paid holidays
- Disability insurance
Blood Collections Staff-Customer Service
American Red Cross —Houston, TX
- From $19.50 an hour
- Weekends as needed
- Spanish
- Clean driving record
- Computer literacy
- Paid training
- Paid holidays
5d
Remote Customer Service Representative
VoiceAmaze LLC —Houston, TX
- $7.50 - $14.00 an hour
- Weekends as needed
- Remote
- Computer literacy
- High school diploma or GED
- Computer skills
- Work from home
- Opportunities for advancement
Quick Apply
Lead Agent Passenger Services
Worldwide Flight Services, Inc. —Houston, TX
- $18 an hour
- Weekends as needed
- English
- Mid-level
- Ability to climb stairs
- 401(k)
- Employee discount
Quick Apply
Regional Customer Service Representative
Harris County —Houston, TX
- $24.19 an hour
- Full-time
- Computer literacy
- Pass drug screening
- Office
- Paid parental leave
- Paid holidays
Customer Service Representative
ABC Imaging —Houston, TX
- $20 - $27 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
National Dispatcher & Customer Service Representative CSR
National Courier Express —Houston, TX
- $22 - $23 an hour
- Weekends as needed
- HIPAA
- 11+ years
- Mid-level
- Health savings account
- Paid holidays
Customer Service Administrator
RhodeWay Financial —Houston, TX
- $27 - $41 an hour
- Full-time
- Financial services
- Communication skills
- Entry level
Quick Apply
11d
CUSTOMER SERVICE AND ORDER ENTRY
EDC Moving Systems —Houston, TX
- Sales
- Customer service
- Computer skills
- Disability insurance
- Health insurance
CUSTOMER SERVICE REPRESENTATIVE III
City of Houston, TX —Houston, TX
- $21.88 - $26.00 an hour
- Full-time
- Military
- Pass drug screening
- Office
- Disability insurance
- Health insurance
Customer Service Representative
HireNow Staffing —Houston, TX
- $25 - $27 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Quick Apply

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Customer Service Advocate

UnitedHealthcare -
Sugar Land, TX

Apply Now

Job Details

Full-time
$18 - $32 an hour
2 days ago

Benefits

Paid training

Qualifications

Windows
Desktop applications
Individual consumer customer service

Full Job Description

This position is Remote in Eastern, Central, or Mountain Time Zone. You will have the flexibility to work remotely* as you take on some tough challenges.

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts on the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together

Turn on the news on any night of the week and you're likely to hear about the changes that are sweeping through our healthcare system. It's dramatic. It's positive. And it's being led by companies like UnitedHealth Group. Now, you can take advantage of some of the best training and tools in the world to help serve our existing new customers. You'll take as many as 50-70 calls per day from customers who have questions about their health benefits. As their advocate, you'll use your personality and our tools to help them through the health care benefits available to them, including helping them enroll in a new plan. This is no small opportunity.

This position is full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:30am-5:00pm CST. It may be necessary, given the business need, to work occasional overtime.

We offer a comprehensive up to 7 weeks paid training program, held Monday through Friday from 8:30 AM to 5:00 PM CST (schedule subject to change). Please note that 100% attendance is required throughout the training period to ensure your success in the role. Training will be on camera and conducted virtually from your home.

Watch this video to understand the expectations of being a remote worker with UnitedHealthcare.

This video features some of our Consumer Service team members sharing insights on the best parts of their job, as well as the challenges. You'll also hear about the culture and career pathing opportunities at UnitedHealthcare.

Primary Responsibilities:

Respond to and resolve, on the first call, customer service inquires and issues by identifying the topic and type of assistance the caller needs such as benefits, eligibility and claims, financial spending accounts and correspondence
Help guide and educate customers about the fundamentals and benefits of consumer-driven health care topics to select the best benefit plan options, maximize the value of their health plan benefits and choose a quality care provider
Contact care providers (doctor's offices) on behalf of the customer to assist with appointment scheduling or connections with internal specialists for assistance
Support customers in confidently navigating myuhc.com and other UnitedHealth Group websites, while encouraging and reassuring them to become self-sufficient by using our digital self-service tools and resources.
Serve as a key support resource across multiple Medicaid markets

This role is equally challenging and rewarding. You'll be called on to research complex issues pertaining to the caller's health, status and potential plan options. To do this, you'll need to navigate across multiple databases which require fluency in computer navigation and toggling while confidently and compassionately engaging with the caller.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

High School Diploma / GED OR equivalent work experience
Must be 18 years of age OR older
2+ years of customer service or relevant experience analyzing and solving issues/concerns
Experience with Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications
This position involves member calls, with an expected volume of 50 - 70 calls daily. It requires full attention to work duties. Employees in this role must ensure they have uninterrupted work time during their shifts, except for scheduled breaks and lunch periods
Ability to work full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:30am-5:00pm CST. It may be necessary, given the business need, to work occasional overtime

Preferred Qualifications:

Health Care/Insurance environment (familiarity with medical terminology, health plan documents, or benefit plan design)
Social work, behavioral health, disease prevention, health promotion and behavior change (working with vulnerable populations)
Sales or account management experience
Experience supporting or working with Medicaid members
Experience working in a high-volume call center

Telecommuting Requirements:

Reside within Eastern, Central, or Mountain Time Zone
Ability to keep all company sensitive documents secure (if applicable)
Required to have a dedicated work area established that is separated from other living areas and provides information privacy
Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service (UHG requires a wired internet connection: cable, DSL or fiber internet service with Minimum speed standard of 25 Mb download/10-15 Mb upload. Wireless services such as satellite, hot spot, line of sight antenna cannot be used for telecommuting.)

All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $18 - $32 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO

Apply Now

Refine Your Search

passenger services agent jobs in houston, tx

Customer Service Advocate

Senior Airport Services Agent- IAH

Senior Export/ Import Logistics Customer Services

Real Estate Agent | 3-5 Deals — Ready to Scale Full Time | Leads Provided | RE/MAX Coastal | The Mandie McMillan Team Agent

Clerk I, Cust. Svc. - Customer Service

Special Agent: Healthcare Services/Medical Background

Customer Service Representative

Cell Phone / Computer Repair Technician / Customer Service

Customer Service - Self Storage Manager

Customer Service Representative

Blood Collections Staff-Customer Service

Remote Customer Service Representative

Lead Agent Passenger Services

Regional Customer Service Representative

Customer Service Representative

National Dispatcher & Customer Service Representative CSR

Customer Service Administrator

CUSTOMER SERVICE AND ORDER ENTRY

CUSTOMER SERVICE REPRESENTATIVE III

Customer Service Representative

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