Top 537 Patient access occupations Jobs in Houston, Tx

Hospitality Concierge Coordinator
SOLERA AT WEST HOUSTON —Houston, TX
- Full-time
- HIPAA
- Mid-level
- Conflict management
- Continuing education credits
- Health insurance
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Hospitality Concierge Coordinator
THE COLONNADES AT REFLECTION BAY —Pearland, TX
- Full-time
- HIPAA
- Mid-level
- Conflict management
- Continuing education credits
- Health insurance
Quick Apply
Patient Scheduler (Remote)
Patient Accounting Service Center, LLC —Houston, TX
- $18 - $20 an hour
- Overtime
- Remote
- HIPAA
- High school diploma or GED
- Bachelor's degree
- AD&D insurance
- Disability insurance
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Patient Access Rep (Part-Time) Floater- Healthcare for the Homeless (HCHP)
Harris Health —Houston, TX
- $20.26 - $24.43 an hour
- Part-time
- Hospital
- Customer service
- Word processing
7d
Patient Access Representative PRN
Texas Children's Hospital —Houston, TX
- Part-time
- Hospital
- Customer service
- High school diploma or GED
Patient Care Coordinator (Remote)
Patient Accounting Service Center, LLC —Houston, TX
- $18 - $20 an hour
- Overtime
- Remote
- HIPAA
- Mid-level
- High school diploma or GED
- AD&D insurance
- Disability insurance
Quick Apply
Patient Services Representative (100% in office)
Visualutions, Inc. —Spring, TX
- $18 - $22 an hour
- Full-time
- HIPAA
- Office
- Continuous improvement
Quick Apply
13d
Enrollment Coordinator (Remote)
Injured Workers Pharmacy, LLC —Houston, TX
- $22 - $25 an hour
- Remote
- Hospitality
- Spanish
- Mid-level
- Opportunities for advancement
Quick Apply
5d
Patient Access Specialist I
SOL Mental Health —Pearland, TX
- $19 - $21 an hour
- Hybrid work
- Office
- Computer skills
- Communication skills
Quick Apply
Office Assistant - Clinic
Baylor St Luke's Medical Group —Spring, TX
- $19.49 - $27.52 an hour
- Full-time
- High school diploma or GED
- Clinic
- 2 years
Patient Access Coordinator
CCRM Fertility —Houston, TX
- $18 - $20 an hour
- Weekends as needed
- Administrative experience
- High school diploma or GED
- US work authorization
- Paid holidays
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Front Desk Medical Office Coordinator
MICHAEL L EISEMANN MD P A FACS —Houston, TX
- $29 - $39 an hour
- Full-time
- Bilingual
- Surgery
- Computer literacy
- Health insurance
- Paid time off
Quick Apply
5d
Patient Access Rep - Ben Taub EC -3rd Shift: 10:30PM - 7:00AM
Harris Health —Houston, TX
- $20.26 - $24.43 an hour
- Overtime
- Microsoft Word
- Writing skills
- Basic math
12d
Patient Services Representative
Diagnostic Imaging Centers of Texas —Houston, TX
- Part-time
- Spanish
- English
- High school diploma or GED
- 401(k) matching
Patient Access Center Representative II - Revenue Cycle
UTHealth Houston —Houston, TX
- Full-time
- Hospitality
- HIPAA
- Microsoft Office
- Mileage reimbursement
- Health insurance
Patient Services Specialist
American Oncology Network, Inc. —Houston, TX
- $15.83 - $26.38 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- HIPAA
Quick Apply
13d
Medical Reception
Kimberly Cares LLC —Houston, TX
- $16 - $18 an hour
- Part-time
- Adults
- High school diploma or GED
- Clinic
New Patient Coordinator
American Oncology Network, Inc. —Houston, TX
- $15.83 - $26.38 an hour
- Overtime
- Microsoft Outlook
- Customer service
- Computer literacy
Quick Apply
Patient Access Representative
AccessHealth —Houston, TX
- Part-time
- Spanish
- Basic math
- HIPAA
Quick Apply
Supplemental Radiology Patient Serv Rep
Harris Health —Houston, TX
- $20.26 - $24.43 an hour
- Part-time
- Customer service
- Computer literacy
- Writing skills
14d

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Hospitality Concierge Coordinator

SOLERA AT WEST HOUSTON -
Houston, TX

Quick Apply

Job Details

Full-time

Benefits

Continuing education credits
Health insurance
Dental insurance
401(k) matching

Qualifications

Customer communication
Long-term care facility experience
Conflict management
Productivity software
CNA

Full Job Description

Shift Type: 2nd: 2 pm - 10 pm, Monday to Friday

Job Summary:

The Hospitality Concierge Coordinator position serves as the primary point of contact for newly admitting patients/family members, delivering exceptional service and creating a welcoming, personalized experience. This position is responsible for anticipating the needs of the patients, coordinating services, facilitating communications with the interdisciplinary team, resolving concerns, and ensuring every interaction reflects the organization’s commitment to hospitality and service excellence. The Hospitality Concierge Coordinator acts as a host, resource, and advocate to enhance the patient’s satisfaction and experience.

Qualifications:

Certified as a Nursing Assistant with a valid certification
Minimum 1 year in a Long-Term Care setting
Minimum 2 years in customer service, hospitality, hotel, concierge, guest services or related experience preferred.
Experience working in luxury hospitality, healthcare hospitality, senior living, or customer facing environments in highly desirable.
Exceptional interpersonal and customer service skills.
Excellent verbal and written communication skills.
Strong problem-solving and conflict-resolution abilities.
Ability to remain professional under pressure.
Strong organizational and multitasking capabilities.
Proficiency in Microsoft Office suite of products.
Demonstrated commitment to service excellence and guest satisfaction.

Essential Functions:

Admission Experience Management

Serve as the primary hospitality contact for new admissions and their families.
Conduct pre-admission welcome calls to introduce the facility, answer questions, and provide admission information.
Coordinate with facility departments to ensure rooms are clean, prepared, and admission-ready.
Gather patient preferences, personal interests, routines, and comfort needs to support person-centered care.
Greet new patients and families upon arrival, providing a warm, personalized welcome.
Escort patients and families throughout the admission process and assist with orientation to the facility.

Patient and Family Experience

Build positive relationships with patients, residents, visitors, and family members.
Ensure patients and families understand facility resources, services, and key contacts.
Provide ongoing support and assistance throughout the patient's stay.
Conduct several customer service rounds and follow-up visits during the first 72 hours following admission.
Document concerns, requests, and service opportunities and communicate them to appropriate departments daily
Promote patient dignity, respect, and individualized service.

Communication and Service Coordination

Act as a liaison between patients, families, and interdisciplinary team members.
Coordinate initial telehealth visit with Nurse Practitioner within 36 hours of admission.
Facilitate communication between nursing, therapy, nutrition, activities, social services, housekeeping, and administration.
Assist families with questions regarding schedules, services, visitation, and general facility operations.
Ensure family concerns are communicated and resolved in a timely manner.
Support facility leadership in maintaining effective communication with residents and families.

Service Recovery

Proactively identify and resolve service issues before they escalate.
Investigate customer concerns and follow through to resolution.
Maintain documentation of service recovery actions and outcomes.
Escalate clinical concerns immediately to licensed nursing staff.
Follow up with patients and families to ensure satisfaction with resolutions.

Hospitality and Facility Environment

Ensure a welcoming, professional, and comfortable lobby and reception environment.
Support special events, celebrations, family meetings, and facility engagement activities.
Ensure hospitality standards are consistently demonstrated by all team members.
Assist visitors with wayfinding, directions, and general information.
Promote a culture of excellence and customer service throughout the facility.

Quality and Satisfaction Initiatives

Support patient and family satisfaction initiatives.
Assist leadership in improving CoreQ satisfaction outcomes.
Participate in customer service training and quality improvement activities.
Monitor trends in patient and family feedback and communicate opportunities for improvement.
Assist with hospitality-based programs designed to improve resident engagement and satisfaction.

Compliance

Maintain confidentiality of patient information in accordance with HIPAA regulations.
Follow all facility policies, procedures, and safety guidelines.
Attend required training and in-service education programs.
Perform additional duties as assigned.

Diversity, Equity, and Inclusion are at the heart of Cantex. We are committed to a culture that respects our differences and values the contributions of all people.

Please visit cantexcc.com for more information on this location.

We are an Equal opportunity employer; We offer an excellent benefit plan to include 401K with match, CEU reimbursement, vacation, sick, holidays, medical, dental, and supplemental insurance Plans as well as a Highly competitive compensation package.

#HP

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Refine Your Search

patient access occupations jobs in houston, tx

Hospitality Concierge Coordinator

Hospitality Concierge Coordinator

Patient Scheduler (Remote)

Patient Access Rep (Part-Time) Floater- Healthcare for the Homeless (HCHP)

Patient Access Representative PRN

Patient Care Coordinator (Remote)

Patient Services Representative (100% in office)

Enrollment Coordinator (Remote)

Patient Access Specialist I

Office Assistant - Clinic

Patient Access Coordinator

Front Desk Medical Office Coordinator

Patient Access Rep - Ben Taub EC -3rd Shift: 10:30PM - 7:00AM

Patient Services Representative

Patient Access Center Representative II - Revenue Cycle

Patient Services Specialist

Medical Reception

New Patient Coordinator

Patient Access Representative

Supplemental Radiology Patient Serv Rep

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