Patient Services Specialist
American Oncology Network, Inc. —Houston, TX
- $15.83 - $26.38 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- HIPAA
Quick Apply
4d
Patient Access Representative PRN
Texas Children's Hospital —Houston, TX
- Part-time
- Hospital
- Customer service
- High school diploma or GED
Patient Access - Phone Scheduling Representative
Texas ENT Specialists —Houston, TX
- Part-time
- 1 year
- Communication skills
- Entry level
- Opportunities for advancement
Quick Apply
Patient Services Representative
Diagnostic Imaging Centers of Texas —Houston, TX
- Part-time
- Spanish
- English
- High school diploma or GED
- 401(k) matching
Patient Service Representative- Neurology (Medical Center)
Houston Methodist Specialty Physician Group —Houston, TX
- Full-time
- Hospital
- Inventory management
- Word processing
3d
Patient Access Rep - Ben Taub EC -3rd Shift: 10:30PM - 7:00AM
Harris Health —Houston, TX
- $20.26 - $24.43 an hour
- Overtime
- Microsoft Word
- Writing skills
- Basic math
2d
Per Diem Ambulatory Services Representative II - Kelsey-Seybold Clinic: The Vintage
Optum —Houston, TX
- $18 - $32 an hour
- Full-time
- Microsoft Excel
- Basic math
- Pass drug screening
Quick Apply
2d
Patient Access Representative/Surgery Scheduler, Fort Bend Surgery Center, Monday - Friday, Off Holidays
OakBend Medical Center —Sugar Land, TX
- Full-time
- Surgery
- Hospital
- Mid-level
Per Diem Ambulatory Service Representative II - Kesley Seybold Clinic: Tanglewood
Optum —Pasadena, TX
- $18 - $32 an hour
- Full-time
- Pass drug screening
- Mid-level
- High school diploma or GED
Quick Apply
2d
Patient Services Representative
Innovista Medical Center Texas LLC —Houston, TX
- Weekends as needed
- Spanish
- Computer literacy
- HIPAA
- Mileage reimbursement
- Commuter assistance
Quick Apply
Ambulatory Services Rep II- Outpatient Epilepsy Monitoring Unit
Texas Children's Hospital —Houston, TX
- Full-time
- Mid-level
- High school diploma or GED
- Children
Ambulatory Service Representative II - Kelsey Seybold Clinic - Bay Area Campus
Optum —Webster, TX
- $18 - $32 an hour
- Full-time
- Spanish
- Basic math
- Pass drug screening
Quick Apply
3d
Patient Access Representative (FT Mon-Friday Days)
Medical Clinic of Houston, L.L.P. —Houston, TX
- Full-time
- Computer literacy
- Basic math
- High school diploma or GED
Quick Apply
Ambulatory Service Representative II - Kelsey-Seybold Clinic: Missouri City
Optum —Fresno, TX
- $18 - $32 an hour
- Full-time
- Spanish
- Word processing
- Basic math
Quick Apply
3d
PRN Front Desk Coordinator
Fresenius Medical Care —Houston, TX
- Part-time
- High school diploma or GED
- Clinic
- Perioperative Care
Patient Access Specialist (Part-Time)
Inception Fertility Corporate Services —Houston, TX
- Part-time
- Hybrid work
- Spanish
- Computer literacy
- HIPAA
Quick Apply
Ambulatory Service Rep II - Outpatient Orthopedic Surgery Clinic
Texas Children's Hospital —Katy, TX
- Part-time
- Surgery
- Mid-level
- High school diploma or GED
Patient Access Representative
Mehta Medical Group PLLC —Atascocita, TX
- $16.50 - $20.50 an hour
- Overtime
- Spanish
- Microsoft Excel
- HIPAA
- Health savings account
- Health insurance
Quick Apply
11d
Senior Patient Services Representative - Orthopedics (Willowbrook)
Houston Methodist Specialty Physician Group —Houston, TX
- Full-time
- Inventory management
- Word processing
- Writing skills
12d
Ambulatory Services Rep II - Outpatient Sleep Center
Texas Children's Hospital —Katy, TX
- Full-time
- Mid-level
- High school diploma or GED
- Children

I want to receive the latest job alert for patient registration representative in houston, tx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

patient registration representative jobs near houston, tx

Patient Access Representative jobs in Houston, TX

Patient Services Coordinator jobs in Houston, TX

Front Desk Coordinator jobs in Houston, TX

Senior Customer Service Representative jobs in Houston, TX

Scheduler jobs in Houston, TX

Senior Customer Service Representative jobs in Katy, TX

Patient Services Representative jobs in Houston, TX

Monitor jobs in Houston, TX

Patient Access Representative jobs in Sugar Land, TX

Humboldt Senior Resource Center jobs in Fortuna, CA

Senior Customer Service Representative jobs in Ontario, CA

Senior Customer Service Representative jobs in Tennessee

Senior Customer Service Representative jobs in Dekalb County, GA

Senior Customer Service Representative jobs in Los Angeles, CA

Senior Accountant jobs in Worcester, MA

Hospital Food Service jobs in St. Louis, MO

Food Service jobs in Philadelphia, PA

Senior Patient Services Representative jobs in Aurora, CO

Senior Patient Services Representative jobs in New York, NY

Part Time Senior jobs in Corpus Christi, TX

Patient Services Specialist

American Oncology Network, Inc. -
Houston, TX

Quick Apply

Job Details

Full-time
$15.83 - $26.38 an hour
4 days ago

Qualifications

Customer communication
Microsoft Excel
Microsoft Outlook
High school diploma or GED

Full Job Description

Location:

Oncology Consultants - Precision Radiation Office

Pay Range:

$15.83 - $26.38

Job Description

Position Summary:

The Patient Services Specialist (PSS) provides high-quality front-end patient support by managing patient intake, scheduling, medical records, and financial transactions while ensuring accurate documentation and exceptional customer service. Responsibilities may vary by office size, layout, and staffing model, with cross-coverage across functional stations as needed.

Key Performance Areas:

KPA 1 – Patient Intake, Registration & Customer Experience

Greet patients and caregivers professionally to create a welcoming, supportive environment.
Accurately check in patients according to clinic policy, verify identity per AON Patient I.D. standards, and document arrival status and location in the EMR.
Verify, update, and maintain patient demographic information at required intervals.
Assist with retrieving insurance verification and authorizations
Collect, document, and post patient payments and co-pays; issue receipts and notify Financial Counselor when payment cannot be made.
Ensure completion of required patient forms and medical history documentation.
Respond promptly and courteously to inbound calls; route calls or document messages accurately within the EMR.

KPA 2 – Scheduling, Physician Support & Communication

Schedule and manage patient appointments, including new patients, follow-ups, treatments, referrals, outside testing, and hospital admissions per physician orders.
Maintain physician schedules in alignment with preferences, capacity limits, and clinic policies; proactively resolve scheduling conflicts.
Coordinate physician requests related to schedule changes, meetings, vacations, conferences, and drug representative visits.
Assign new patients to appropriate clinicians per office guidelines and maintain accurate assignment records.
Contact patients regarding missed appointments, document outreach efforts, and reschedule as appropriate.
Accurately document and relay hospital consults, messages, and urgent information to physicians and designated care team members.
Manage answering service activation/deactivation and retrieve messages in accordance with clinic hours and emergency call policies.

KPA 3 – Medical Records & Documentation Management

Create, maintain, and update patient charts in the EMR and billing systems for new, follow-up, and hospital consult patients.
Assemble and verify new patient and hospital follow-up records; obtain missing documentation from referring providers, facilities, or labs.
Process, file, and distribute faxes, mail, courier deliveries, and electronic documents accurately and timely.
Respond to medical record requests from patients, providers, and authorized third parties in accordance with policy and HIPAA requirements.
Support legal and subpoena-related chart requests by coordinating with corporate and external vendors as required.
Maintain EMR, fax servers, and document management systems with attention to accuracy, completeness, and proper categorization.
Verify patient identifiers prior to filing records and resolve misfiled documentation promptly.

KPA 4 – Financial Transactions & Daily Reconciliation

Collect and post all forms of patient payments accurately; log transactions in required systems and reports.
Prepare daily close documentation, deposits, and trial closes in accordance with AON and clinic protocols.
Balance cash drawers and handle funds according to established procedures.
Notify Financial Counselors of insurance changes, STAT scheduling needs, or hospital admissions impacting billing or collections.
Distribute reports, schedules, and documentation to appropriate departments, including EDI and Business Office, per protocol.

KPA 5 – Compliance, Team Support & Operational Flexibility

Comply with all federal, state, and local regulations related to patient care, privacy, billing, safety, and records retention.
Adhere to all AON policies, procedures, IT standards, and disaster recovery requirements.
Perform duties across Patient Services stations (Check-In, Check-Out, Medical Records, Fax Server) as trained and assigned.
Provide coverage for absences, lunches, vacations, and staffing needs across locations.
Assist with training and onboarding of new Patient Services staff.
Maintain organized workspaces, safeguard equipment, and ensure confidentiality of patient and employee information.
Support multi-site operations and work at alternate AON locations as business needs require.

Required Qualifications:

Education: High School Diploma; Associates degree preferred

Experience:

Minimum of one (1) year experience in a healthcare setting; physician office experience preferred
Demonstrated customer service focus with strong attention to detail and multitasking ability

Skills and Competencies:

Strong interpersonal and communication skills with diverse populations
Critical thinking, problem-solving, and organizational skills
Ability to manage competing priorities in a fast-paced, multi-site environment
Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook

Travel: 0%

#AONA

Quick Apply

Refine Your Search

patient registration representative jobs in houston, tx

Patient Services Specialist

Patient Access Representative PRN

Patient Access - Phone Scheduling Representative

Patient Services Representative

Patient Service Representative- Neurology (Medical Center)

Patient Access Rep - Ben Taub EC -3rd Shift: 10:30PM - 7:00AM

Per Diem Ambulatory Services Representative II - Kelsey-Seybold Clinic: The Vintage

Patient Access Representative/Surgery Scheduler, Fort Bend Surgery Center, Monday - Friday, Off Holidays

Per Diem Ambulatory Service Representative II - Kesley Seybold Clinic: Tanglewood

Patient Services Representative

Ambulatory Services Rep II- Outpatient Epilepsy Monitoring Unit

Ambulatory Service Representative II - Kelsey Seybold Clinic - Bay Area Campus

Patient Access Representative (FT Mon-Friday Days)

Ambulatory Service Representative II - Kelsey-Seybold Clinic: Missouri City

PRN Front Desk Coordinator

Patient Access Specialist (Part-Time)

Ambulatory Service Rep II - Outpatient Orthopedic Surgery Clinic

Patient Access Representative

Senior Patient Services Representative - Orthopedics (Willowbrook)

Ambulatory Services Rep II - Outpatient Sleep Center

I want to receive the latest job alert for patient registration representative in houston, tx

Explore jobs in more locations

Position Summary:

Key Performance Areas:

Required Qualifications:

Job Seeker Tools

Employer Tools

Browse

Stay Connected