Top 6177 performance manager Jobs in houston, tx

Personal Injury Law Firm Client Intake Manager
Mostyn Law Firm —Houston, TX
- $30 - $38 an hour
- Full-time
- Mid-level
- Supervising experience
- Team management
- Health insurance
- Dental insurance
Quick Apply
Commercial Pest Control General Manager
Confidential —Houston, TX
- $115,000 - $125,000 a year
- Full-time
- Background check
- Clean driving record
- Pass drug screening
- Health savings account
- Health insurance
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Talent Acquisition Manager
Claremont Property Company —Bellaire, TX
- $60,000 - $80,000 a year
- Email
- Background check
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Quick Apply
Regional Business Development Manager – Vehicle Transportation - Dallas & Houston
Autosled —Houston, TX
- From $90,000 a year
- Full-time
- Remote
- 6 years
- US work authorization
- Senior level
- Health insurance
- 401(k)
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Sales Manager
Texas Iron and Metal —Houston, TX
- $125,000 - $150,000 a year
- Full-time
- Business development
- Recruiting
- In-person
- Health insurance
- Dental insurance
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Senior Personal Injury Case Manager (Pre-Litigation) - Bilingual Preferred
Mostyn Law Firm —Houston, TX
- $28 - $35 an hour
- Full-time
- Background check
- Spanish
- English
- Health insurance
- Dental insurance
Quick Apply
Manager, Mechanical Design for Space Exploration Applications
Amentum —Houston, TX
- $64,067.11 - $175,000.00 a year
- Full-time
- Microsoft Outlook
- Bachelor of Science
- Engineering
- Paid parental leave
- Health savings account
23h
Cabinetry Finishing Manager
Wisenbaker Builder Services —Houston, TX
- Full-time
- ERP systems
- Mid-level
- 3 years
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Bilingual Senior Leasing Manager
Leaf Hollow Properties —Houston, TX
- From $18 an hour
- Temporary
- Background check
- Spanish
- English
- Tuition reimbursement
- Paid time off
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Manager - Pharmacy (Infusion)
Legacy Community Health —Houston, TX
- Full-time
- CPR Certification
- OSHA
- Customer service
- 403(b) matching
- Paid holidays
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1d
Hospice RN Case Manager
Silverado —North Houston, TX
- $85,000 - $90,000 a year
- Background check
- Clean driving record
- Current TB test
- Dental insurance
- Flexible spending account
Quick Apply
6d
Manager - Facilities and Test Management JSC
Amentum —Houston, TX
- $80,604.18 - $150,000.00 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Health savings account
- Relocation assistance
Quick Apply
International Tax and Transaction Services - Transaction Tax Advisory Manager - FY26 - HDG #841
EY —Houston, TX
- $141,900 - $295,500 a year
- CPA
- Writing skills
- Research
- Paid holidays
- Health insurance
Lead Therapist (PT), Ortho - Braeswood SMR Clinic
Memorial Hermann Health System —Houston, TX
- Full-time
- BLS Certification
- Physical & Rehabilitation Medicine
- Mid-level
Area Medical Leader | Houston Market | Urgent Care
NextCare —Houston, TX
- 8 hour shift
- BLS Certification
- Urgent Care
- Senior level
Quick Apply
Nurse Manager
Memorial Surgical Center —Houston, TX
- $38 - $42 an hour
- Full-time
- Background check
- Nursing
- RN License
- Paid holidays
- Health insurance
Quick Apply
19h
NURSE MANAGER
Legent Health —Bellaire, TX
- Overtime
- CPR Certification
- Nursing
- Surgery
- Paid time off
Quick Apply
People Advisory Services - Mobility - Tax Manager
EY —Houston, TX
- $110,000 - $229,100 a year
- CPA
- 5 years
- Writing skills
- Paid holidays
- Health insurance
Business Deposit Manager
PRIMEWAY FEDERAL CREDIT UNION —Houston, TX
- Extended hours
- Mid-level
- Office
- Master's degree
Newly Licensed Real Estate Agent | RE/MAX Coastal | We Cover Your Expenses + Provide Leads | The Mandie McMillan Team
Mandie McMillan Team at REMAX COASTAL —League City, TX
- Weekends as needed
- Real Estate License
- Entry level
- Under 1 year
7d

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performance manager jobs near houston, tx

Personal Injury Law Firm Client Intake Manager

Mostyn Law Firm -
Houston, TX

Quick Apply

Job Details

Full-time
$30 - $38 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Personal injury law
Team development
Team management
Law office
Call center management

Full Job Description

Position Overview

Mostyn Law Firm is seeking a Client Intake Manager to lead, develop, and drive performance within our intake department.

This is not a passive administrative role. This position is responsible for owning intake performance, improving conversion, coaching staff, and ensuring every potential client interaction is handled with urgency, structure, and professionalism. Our intake team is the front line of the firm and plays a critical role in case acquisition, client experience, and overall firm growth.

Applicants must provide specific metrics and examples in their responses to pre-screen questions. Vague or incomplete answers will not be considered.

What You Will Own

Lead and manage a team of Intake Specialists handling high call volume
Drive conversion performance from initial call to signed client
Coach, train, and develop staff through real-time feedback and call reviews
Establish and enforce intake standards, scripts, and workflows
Ensure speed-to-contact and follow-up execution across all leads
Monitor and report on key metrics, including:
Call volume
Conversion rates
Retained cases
Follow-up completion
Partner with Marketing and Pre-Lit teams to ensure lead quality and proper case qualification
Identify breakdowns in process and implement solutions quickly
Create accountability and consistency within the intake team

What Success Looks Like

Increased signed client rate and reduced missed opportunities
Consistent, structured call handling across the team
Strong follow-up discipline and reduced lead drop-off
Intake team that is coachable, accountable, and performance-driven
Clear visibility into intake metrics and performance trends

Who You Are

You have experience leading teams in high-volume call environments (call center, intake, client services, etc.)
You are performance-driven and comfortable being accountable to numbers
You know how to coach people, not just manage them
You are organized, decisive, and solution-oriented
You move with urgency and expect the same from your team
You can balance client empathy with operational efficiency
You are comfortable working in a fast-paced, high-growth environment

Preferred Experience

3+ years in team leadership or supervisory role
Background in call center, intake, or client-facing operations
Experience working with KPIs, reporting, and performance tracking

Legal intake or personal injury experience is a plus, but not required

Job Type: Full-time

Pay: $30.00 - $38.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Application Question(s):

How many intake specialists have you directly managed at one time? What was the team size and structure?
What was your team’s average lead-to-signed conversion rate?
How quickly were new leads expected to be contacted in your prior role?
Your team’s conversion rate drops significantly in one week. What are your first 3 steps within 24 hours?
What is the highest lead-to-signed conversion rate you have personally managed or achieved? If you do not know this number, explain why.
Walk me through how you convert a qualified lead on the first call, including how you handle hesitation and get the client signed without requiring an office visit.
What was your team’s lead-to-signed conversion rate? What was your average speed-to-lead, and what specific actions did you take to improve both?
One of your intake specialists is converting at 8% while the team average is 20%. What exact steps do you take in the first 48 hours to fix it?
Describe a time you had to address low conversion performance. What were the metrics, what actions did you take, and what was the result?
A new lead has not been contacted in 15 minutes. What do you do immediately, and what system do you have in place to prevent this from happening?
What specific results have you produced in a conversion-driven environment, and how did you achieve them?

Work Location: In person

Quick Apply

Refine Your Search

performance manager jobs in houston, tx

Personal Injury Law Firm Client Intake Manager

Commercial Pest Control General Manager

Talent Acquisition Manager

Regional Business Development Manager – Vehicle Transportation - Dallas & Houston

Sales Manager

Senior Personal Injury Case Manager (Pre-Litigation) - Bilingual Preferred

Manager, Mechanical Design for Space Exploration Applications

Cabinetry Finishing Manager

Bilingual Senior Leasing Manager

Manager - Pharmacy (Infusion)

Hospice RN Case Manager

Manager - Facilities and Test Management JSC

International Tax and Transaction Services - Transaction Tax Advisory Manager - FY26 - HDG #841

Lead Therapist (PT), Ortho - Braeswood SMR Clinic

Area Medical Leader | Houston Market | Urgent Care

Nurse Manager

NURSE MANAGER

People Advisory Services - Mobility - Tax Manager

Business Deposit Manager

Newly Licensed Real Estate Agent | RE/MAX Coastal | We Cover Your Expenses + Provide Leads | The Mandie McMillan Team

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