Are you ready to make a real difference in people's lives? Join the Harris Center for Mental Health and IDD as a Program Manager III (Service Coordination)! The Program Manager III performs administrative duties involving day-to-day operations of the unit. These duties include, but are not limited to, assisting with program planning and development, training and supervision of the work performance of designated unit staff. Responsible for planning, organizing and conducting multidisciplinary team meetings in collaboration with the Director and other leadership team members. Is responsible for carrying out program/unit goals and objectives. This position works at the administrative level in collaboration with the Director to ensure agency/unit policy and contract compliance. Responsible for management of other administrative tasks inclusive of but not limited to, budget reports, payroll, fixed assets, time management and supplies oversight. May manage special projects assigned for the program administrative offices. This position may require travel, flexible hours and may provide coverage in the absence of the Director.
Your Role in Action:
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Provides supervision to designated unit staff to facilitate optimal supervision in the performance of job duties/activities.
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Evaluates work performance of unit staff and institutes written disciplinary actions for substandard performance as needed.
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Provides guidance, training, leadership and direction for unit staff.
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Works collaboratively with the Director to develop, implement and monitor operational procedures ensuring compliance with program policies, state regulations and funding requirements.
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Works collaboratively with program Leadership and other agency staff in providing guidance to program staff to facilitate continuity and effective service delivery.
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Plans and conduct team meetings in collaboration with the Director and appropriate team members as needed.
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Ensures expenditure monitoring of grants/funding sources, timely financial reporting and information is provided to the division Budget Manager and other finance staff.
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Arranges for coverage of supervised staff to ensure continuity of services as needed; ensures coverage for supervised staff is maintained.
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Ensures supervised staff are in compliance with the Agency’s mandatory training requirements and job-related training needs are met.
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Participates in the hiring and termination process of supervised staff.
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Performs administrative duties as assigned by Director.
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Oversees the maintenance of program which includes management of supplies, equipment, and facility services requests.
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Institutes procedures/actions to follow-up on incidents/safety issues that pose a liability risk for the agency and/or have a significant impact on service delivery.
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Performs other related duties as assigned. Adapts to changing work requirements.
What qualifications will you need:
Education:
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Bachelor’s degree or equivalent, required.
Experience:
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At least 3 years working in a health and human services setting. At least 2 years of supervisory experience preferred.
Required Knowledge, Skills & Abilities:
- Ability to effectively lead others.
- Strong communication skills with ability to effectively converse and listen to others and construct clear and concise written communication.
- Ability to identify and offer solutions to resolve problems, using knowledge of the organization to identify helpful resources.
- Effective time management and organizational skills.
- Able to utilize advanced Word and Excel documents.
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Able to utilize data management, time management and medical record systems at an advanced level.
What we have to offer:
The Harris Center not only offers a competitive salary but also a suite of excellent benefits designed to enrich your life both professionally and personally. Imagine a future with a robust retirement plan complemented by our generous company matching – a testament to our investment in your long-term financial well-being. Experience the unique advantage of our prior service credit, accelerating your journey towards a more substantial Paid Time Off accrual, empowering you to enjoy well-deserved breaks.
Enjoy Cell Phone Discounts, exclusive entertainment deals through Tickets at Work, and a free Headspace subscription for mental wellness. Additionally, our Employee Assistance Program supports your overall well-being.
Take advantage of significant financial relief through student loan forgiveness as a valued member of The Harris Center team. As a qualifying entity, our employees are eligible for various student loan forgiveness programs, designed to alleviate the financial burdens associated with higher education.
What else you should know:
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This posting is associated with position #1243
About us:
The Harris Center is the state-designated Local Mental Health Authority and Local Intellectual and Developmental Disability (IDD) Authority serving Harris County, Texas. As the largest behavioral and developmental disability care center in Texas, The Harris Center provides care to over 90,000 people and has an annual budget of over $300 million.
As part of its mission to transform the lives of people with behavioral health and IDD needs in the third largest county in the United States, The Harris Center provides a full continuum of services at 80 different sites across Harris County. In addition, services are provided in more than 40 different languages as well as sign language in order to better serve what is one of the largest communities in the nation.
By utilizing the unique expertise of its more than 2,500 employees, The Harris Center is committed to meeting the behavioral health and IDD needs of Harris County residents and giving them hope to live to their fullest potential.
Contributes to suicide care and prevention by embracing our values and applying a trauma-informed approach rooted in safety, trust, choice, collaboration, and empowerment.
