Top 73 Reservation center Jobs in Houston, Tx

Call Center Agent
Houston Zoo —Houston, TX
- Full-time
- Writing skills
- Mid-level
- High school diploma or GED
- Free parking
- Health savings account
Quick Apply
Front Desk Clerk
Courtyard Houston Medical Center Reliant Park —Houston, TX
- Overtime
- Hospital
- Office
- Hotel
- Paid holidays
- Health insurance
Quick Apply
Overnight Front Desk Agent / Night Auditor
Hilton Garden Inn / Home2 Suites by Hilton Houston —Houston, TX
- $15 - $16 an hour
- Overtime
- Hotel
- High school diploma or GED
- Communication skills
- Employee discount
Quick Apply
Hampton Inn Houston Galleria Area - Front Desk Agent
Aimbridge Hospitality —Houston, TX
- $15 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
- AD&D insurance
- Disability insurance
5d
Supervisor, Front Desk
Courtyard - Houston Medical Center/NRG Park —Houston, TX
- Microsoft Outlook
- Ability to walk for extended periods
- Writing skills
- Paid holidays
- Health insurance
Quick Apply
Operations Coordinator
Houston Zoo —Houston, TX
- Full-time
- Classroom
- Mid-level
- 3 years
- Free parking
- Health savings account
Quick Apply
Guest Services Agent
Sheraton Brookhollow —Houston, TX
- $13 - $17 an hour
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
Hotel Front Desk Agent/ Night Auditor
Holiday Inn Houston S - NRG Area - Med Ctr —Houston, TX
- $14.00 - $14.50 an hour
- Weekends as needed
- Computer literacy
- Hotel
- Computer skills
- Paid time off
- Employee discount
Quick Apply
SERVICE BDC
Don McGill Toyota —Houston, TX
- Full-time
- Bilingual
- Computer literacy
- High school diploma or GED
- Paid training
- Paid holidays
Quick Apply
Member Experience & Operations Coordinator Position
NASA Exchange - Johnson Space Center (Starport) —Houston, TX
- $15.50 - $17.00 an hour
- Part-time
- Background check
- Hospitality
- Microsoft Excel
- Employee discount
- Professional development assistance
Quick Apply
Springhill Suites Houston Downtown Convention - Front Desk Agent
Aimbridge Hospitality —Houston, TX
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- AD&D insurance
- Disability insurance
5d
Guest Service Agent
Courtyard by Marriott Houston Rice University —Houston, TX
- Full-time
- Hotel
- High school diploma or GED
- Communication skills
- Paid holidays
- Employee assistance program
Quick Apply
ADMINISTRATIVE COORDINATOR
The Hobby Center for the Performing Arts —Houston, TX
- $45,000 - $55,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- 403(b) matching
- Health insurance
Quick Apply
Courtyard Houston Downtown Convention Center - Front Desk Agent
Aimbridge Hospitality —Houston, TX
- Full-time
- Hotel
- High school diploma or GED
- Cardiology
- AD&D insurance
- Disability insurance
14d
FCM - Corporate Travel Consultant
FCM —Houston, TX
- $28.85 an hour
- 8 hour shift
- Mid-level
- Office
- Quality control
- Paid training
- Wellness program
1d
Night Auditor
Hotel Saint Augustine, Bunkhouse Hotels —Houston, TX
- Weekends as needed
- Microsoft Word
- High school diploma or GED
- Accounting
- Free parking
- Health insurance
9d
Operations Support Coordinator - Parks and Recreation
City of Pearland, TX —Pearland, TX
- $25.27 - $27.35 an hour
- Full-time
- Sales
- Basic math
- Mid-level
- Wellness program
- Paid holidays
Quick Apply
9d
Business Litigation Legal Assistant - HTX
LHH US —Houston, TX
- $65,000 - $90,000 a year
- 8 hour shift
- 5 years
- Military encouraged
- Organizational skills
- Profit sharing
- Health savings account
Quick Apply
Springhill Suites Houston Downtown Convention - Night Auditor
Aimbridge Hospitality —Houston, TX
- Full-time
- Word processing
- Windows
- Hotel
- AD&D insurance
- Disability insurance
DONOR RELATIONS COORDINATOR
The Hobby Center for the Performing Arts —Houston, TX
- $45,000 - $55,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Research
- 403(b) matching
- Health insurance
Quick Apply

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Call Center Agent

Houston Zoo -
Houston, TX

Quick Apply

Job Details

Full-time

Benefits

Free parking
Health savings account
AD&D insurance
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Vision insurance
401(k) matching

Qualifications

Writing skills
High school diploma or GED

Full Job Description

The Call Center Agent is responsible for managing a variety of guest interactions via phone, email, and in person. Responsibilities include responding to inquiries about Zoo programs and products, processing reservations, addressing general questions, and providing both pre-sale and post-sale support, including technical and functional assistance.

Our Mission: Houston Zoo connects communities with animals, inspiring action to save wildlife.
Our Vision: Houston Zoo will be a leader in the global movement to save wildlife.

Job Duties and Responsibilities

Communicates effectively with members and guests via phone, email, and in person, providing accurate information about Zoo programs, visitation, and available products.
Delivers outstanding customer service aligned with Houston Zoo’s core values, ensuring positive, professional interactions with internal and external guests.
Processes registrations and reservations for on-site activities such as School Field Trips, Kids’ Birthday Parties, and other programs.
Participates in data management and accurate record-keeping via Galaxy and Microsoft Dynamics 365 CRM.
Maintains current knowledge of Zoo programs, services, and products by attending daily start-up meetings and reviewing internal communications.
Operates computer systems and office equipment professionally to ensure accurate documentation and transaction processing.
Identifies, researches, and resolves guest issues using established protocols and available resources.
Promotes classes and programs while scheduling other activities.
Identifies, documents, and communicates recurring trends in guest interactions to support continuous improvement in member and guest services.
Prepares and distributes on-site program registration confirmation packets.
Occasionally collects and processes payment transactions.
Supports the Zoo’s wildlife conservation mission by participating in Wildlife Saving Opportunities, minimizing resource use, and encouraging sustainable practices among guests and staff.
Contributes to saving animals in the wild through: reduction of waste, water and energy use and inspiring guests and staff to take wildlife protection actions.
Contributes to other operational priorities as needed.

Education and Experience

High school diploma or general education degree (GED).
Two (2) years’ clerical, administrative, guest service or call center experience.
Excellent organizational, interpersonal, customer service, writing, oral communication skills, and database and program skills.
Ability to work independently with minimal supervision.
Initiative and follow-through as well as the ability to multi-task and meet deadlines.

ABOUT HOUSTON ZOO
The Houston Zoo is made up of many moving parts with over 6,000 permanent residents (our animals) for whom we provide housing, meals, medical care and, yes, even education! There are over 2 million guests each year who come to experience our incredible variety of animals and ecosystems, as well as attend special private and public events and entertainment. Our dedicated staff works around the clock to ensure that the Zoo is always running smoothly for the safety and well-being of our residents and guests. We strive to ensure the protection of all the counterparts of the animals we have at the Zoo and in the wild.
Join the Houston Zoo and become a part of an organization that is focused on the preservation of wildlife and their habitats by combining conservation with education and promotion of sustainable livelihoods in the local communities. Houston Zoo is an Equal Opportunity Employer.

Disclaimer

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as a complete inventory of all responsibilities, duties and skills required for the position. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an at-will basis.

Benefits
Full-time, regular positions are offered the following benefits.

Medical and Prescription Drug
Vision
Dental
Basic Life AD&D (100% Employer Paid)
Short Term Disability (100% Employer Paid)
Long Term Disability (100% Employer Paid)
Supplemental Life
Flexible Spending Account / Health Savings Account
401k, with employer match

Full-time and Part-Time, regular positions are offered the following additional benefits.

Free Zoo Membership
Free Guest Passes
Discounts on Food, Merchandise, Attractions, Admission and Programs
Free parking

Houston Zoo is an Equal Opportunity Employer

We thank all applicants in advance for their interest in this position, however, only those selected for an interview will be contacted.

Quick Apply

Refine Your Search

reservation center jobs in houston, tx

Call Center Agent

Front Desk Clerk

Overnight Front Desk Agent / Night Auditor

Hampton Inn Houston Galleria Area - Front Desk Agent

Supervisor, Front Desk

Operations Coordinator

Guest Services Agent

Hotel Front Desk Agent/ Night Auditor

SERVICE BDC

Member Experience & Operations Coordinator Position

Springhill Suites Houston Downtown Convention - Front Desk Agent

Guest Service Agent

ADMINISTRATIVE COORDINATOR

Courtyard Houston Downtown Convention Center - Front Desk Agent

FCM - Corporate Travel Consultant

Night Auditor

Operations Support Coordinator - Parks and Recreation

Business Litigation Legal Assistant - HTX

Springhill Suites Houston Downtown Convention - Night Auditor

DONOR RELATIONS COORDINATOR

I want to receive the latest job alert for reservation center in houston, tx

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