Top 2171 Service agent Jobs in Houston, Tx

Call Center Agent
Houston Zoo —Houston, TX
- Full-time
- Writing skills
- Mid-level
- High school diploma or GED
- Free parking
- Health savings account
Quick Apply
14d
Airport Agent - Ramp and Customer Service (HOU)
Envoy Air Inc. —Houston, TX
- $15 an hour
- Extended hours
- Background check
- 18 years or older
- Pass drug screening
- Paid training
- Health insurance
14d
At Your Service Agent
Marriott International, Inc —Houston, TX
- $18.25 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
7d
Airline Customer Service Representative at Houston International Airport (IAH) - $15/hr
Hallmark Aviation Services —Houston, TX
- $15 an hour
- Part-time
- 18 years or older
- Computer literacy
- High school diploma or GED
- Paid training
- Health insurance
Passenger Service Agent
G2 Secure Staff, LLC —Houston, TX
- $17.50 an hour
- Weekends as needed
- 18 years or older
- English
- Driver's License
8d
Airport Services Agent -IAH
Qatar Airways —Houston, TX
- Computer literacy
- Residential
- High school diploma or GED
7d
Customer Service Agent
DSV —Houston, TX
- $18.48 - $23.10 an hour
- Overtime
- Computer literacy
- Writing skills
- English
9d
Passenger Service Agent
Menzies Aviation —Houston, TX
- $17.50 an hour
- Weekends as needed
- 18 years or older
- English
- Driver's License
8d
Front Desk Guest Service Agent
DoubleTree Hotel by The Galleria —Houston, TX
- Weekends as needed
- Ability to walk for extended periods
- Computer literacy
- Basic math
- Paid holidays
- Health insurance
Quick Apply
Front Desk / Guest Service Agent
The Westin Houston Medical Center —Houston, TX
- $16 - $17 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Computer skills
Quick Apply
Guest Service Agent
Le Méridien Houston Downtown —Houston, TX
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
9d
Front Desk Agent
Omni Hotels & Resorts —Houston, TX
- Weekends as needed
- English
- Ability to stand for extended periods
- Communication skills
Quick Apply
Customer Service Rep
Westinghouse Electric Company —Pasadena, TX
- $20 - $25 an hour
- 8 hour shift
- High school diploma or GED
- Team management
- Entry level
- Paid training
- Health insurance
13d
Right-of-Way Relocation Agent
Pinnacle Consulting Management Group, Inc. —Houston, TX
- Full-time
- Hybrid work
- Mid-level
- Residential
- US work authorization
- Relocation assistance
- Health insurance
Quick Apply
Special Agent, $40,000 Recruitment Incentive
The United States Secret Service —Texas
- $48,854 - $118,204 a year
- Full-time
- Pass drug screening
- Mid-level
- Driver's License
Customer Service and Enrollment Specialist
SOTA Benefits, LLC —Houston, TX
- $38,000 - $53,000 a year
- Part-time
- Background check
- Spanish
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Senior Escrow Officer
Francis Colonial Title —Houston, TX
- $46,501.55 - $65,000.00 a year
- Full-time
- Office
- Residential
- High school diploma or GED
- Health insurance
- Paid time off
Quick Apply
2d
Licensed Insurance Agent (two years of experience required)
[email protected] —Pearland, TX
- $50,000 - $150,000 a year
- Full-time
- Bilingual
- Writing skills
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
10d
Border Patrol Agent - Entry Level
Customs and Border Protection —Texas
- $51,632 - $92,912 a year
- Urgently hiring
- Bachelor's degree
- Military encouraged
- 1 year
- Dental insurance
- 401(k)
Experienced Auto Glass Technician
Superior Glass & Calibration —Richmond, TX
- $22 - $36 an hour
- Full-time
- Clean driving record
- Sales
- Mid-level
- Paid training
- On-the-job training
Quick Apply
5h

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Call Center Agent

Houston Zoo -
Houston, TX

Quick Apply

Job Details

Full-time
14 days ago

Benefits

Free parking
Health savings account
AD&D insurance
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Vision insurance
401(k) matching

Qualifications

Writing skills
High school diploma or GED

Full Job Description

The Call Center Agent is responsible for managing a variety of guest interactions via phone, email, and in person. Responsibilities include responding to inquiries about Zoo programs and products, processing reservations, addressing general questions, and providing both pre-sale and post-sale support, including technical and functional assistance.

Our Mission: Houston Zoo connects communities with animals, inspiring action to save wildlife.
Our Vision: Houston Zoo will be a leader in the global movement to save wildlife.

Job Duties and Responsibilities

Communicates effectively with members and guests via phone, email, and in person, providing accurate information about Zoo programs, visitation, and available products.
Delivers outstanding customer service aligned with Houston Zoo’s core values, ensuring positive, professional interactions with internal and external guests.
Processes registrations and reservations for on-site activities such as School Field Trips, Kids’ Birthday Parties, and other programs.
Participates in data management and accurate record-keeping via Galaxy and Microsoft Dynamics 365 CRM.
Maintains current knowledge of Zoo programs, services, and products by attending daily start-up meetings and reviewing internal communications.
Operates computer systems and office equipment professionally to ensure accurate documentation and transaction processing.
Identifies, researches, and resolves guest issues using established protocols and available resources.
Promotes classes and programs while scheduling other activities.
Identifies, documents, and communicates recurring trends in guest interactions to support continuous improvement in member and guest services.
Prepares and distributes on-site program registration confirmation packets.
Occasionally collects and processes payment transactions.
Supports the Zoo’s wildlife conservation mission by participating in Wildlife Saving Opportunities, minimizing resource use, and encouraging sustainable practices among guests and staff.
Contributes to saving animals in the wild through: reduction of waste, water and energy use and inspiring guests and staff to take wildlife protection actions.
Contributes to other operational priorities as needed.

Education and Experience

High school diploma or general education degree (GED).
Two (2) years’ clerical, administrative, guest service or call center experience.
Excellent organizational, interpersonal, customer service, writing, oral communication skills, and database and program skills.
Ability to work independently with minimal supervision.
Initiative and follow-through as well as the ability to multi-task and meet deadlines.

ABOUT HOUSTON ZOO
The Houston Zoo is made up of many moving parts with over 6,000 permanent residents (our animals) for whom we provide housing, meals, medical care and, yes, even education! There are over 2 million guests each year who come to experience our incredible variety of animals and ecosystems, as well as attend special private and public events and entertainment. Our dedicated staff works around the clock to ensure that the Zoo is always running smoothly for the safety and well-being of our residents and guests. We strive to ensure the protection of all the counterparts of the animals we have at the Zoo and in the wild.
Join the Houston Zoo and become a part of an organization that is focused on the preservation of wildlife and their habitats by combining conservation with education and promotion of sustainable livelihoods in the local communities. Houston Zoo is an Equal Opportunity Employer.

Disclaimer

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as a complete inventory of all responsibilities, duties and skills required for the position. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an at-will basis.

Benefits
Full-time, regular positions are offered the following benefits.

Medical and Prescription Drug
Vision
Dental
Basic Life AD&D (100% Employer Paid)
Short Term Disability (100% Employer Paid)
Long Term Disability (100% Employer Paid)
Supplemental Life
Flexible Spending Account / Health Savings Account
401k, with employer match

Full-time and Part-Time, regular positions are offered the following additional benefits.

Free Zoo Membership
Free Guest Passes
Discounts on Food, Merchandise, Attractions, Admission and Programs
Free parking

Houston Zoo is an Equal Opportunity Employer

We thank all applicants in advance for their interest in this position, however, only those selected for an interview will be contacted.

Quick Apply

Refine Your Search

service agent jobs in houston, tx

Call Center Agent

Airport Agent - Ramp and Customer Service (HOU)

At Your Service Agent

Airline Customer Service Representative at Houston International Airport (IAH) - $15/hr

Passenger Service Agent

Airport Services Agent -IAH

Customer Service Agent

Passenger Service Agent

Front Desk Guest Service Agent

Front Desk / Guest Service Agent

Guest Service Agent

Front Desk Agent

Customer Service Rep

Right-of-Way Relocation Agent

Special Agent, $40,000 Recruitment Incentive

Customer Service and Enrollment Specialist

Senior Escrow Officer

Licensed Insurance Agent (two years of experience required)

Border Patrol Agent - Entry Level

Experienced Auto Glass Technician

I want to receive the latest job alert for service agent in houston, tx

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