Top 83 Service desk manager Jobs in Houston, Tx

Service Desk Administrator I (IT)
HR Green —Houston, TX
- $50,500 - $87,200 a year
- On call
- Microsoft Outlook
- Mid-level
- Office
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Support Desk Specialist
XPERTECHS —Bellaire, TX
- $44,900 - $67,600 a year
- Weekends as needed
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- 401(k)
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IT Client Support Technician
NOV Inc. —Houston, TX
- Full-time
- 5 years
- Windows
- Microsoft Office
Manager of End User Support
ARCHER Systems, LLC —Houston, TX
- Hybrid work
- Computer science
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Health insurance
Quick Apply
Service Desk Manager (Management Information Systems)
Gulf Coast Blood —Houston, TX
- ERP systems
- HIPAA
- Office
- Free parking
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IT Support Analyst
Venterra Realty —Houston, TX
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Disability insurance
- Health insurance
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Service Desk Specialist - Onsite
NetCov —Houston, TX
- $46,125 - $70,000 a year
- Full-time
- Computer science
- Azure
- Computer Science
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Manager, Asset Management
Harris County —Houston, TX
- Full-time
- Pass drug screening
- Finance
- Master's degree
- Paid parental leave
- Paid holidays
Senior IT Infrastructure & Operations Manager
Gene by Gene —Houston, TX
- Full-time
- Hybrid work
- Google Workspace
- Computer science
- Computer Science
- Health savings account
- Disability insurance
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SHL - IT ACCESS CONTROL TECHNICIAN
Stronghold Specialty, Ltd —La Porte, TX
- Weekends as needed
- Hybrid work
- Mid-level
- Office
- 1 year
Service Delivery Manager
Centre Technologies —Houston, TX
- Full-time
- Hybrid work
- 5 years
- Bachelor's degree
- Recruiting
- Paid holidays
- Health insurance
Quick Apply
IT Project Manager (Mid-level)
ManhattanLife Insurance & Annuity Company —Houston, TX
- Full-time
- Hybrid work
- Azure
- Computer Science
- 5 years
- Free parking
- Wellness program
Quick Apply
IT Enterprise Systems and Services Manager
Talos Energy Operating Company LLC —Houston, TX
- Computer science
- Computer Science
- PMP
Quick Apply
Account Manager – Branded Promotional Merchandise
BDA —Spring, TX
- $70,000 - $85,000 a year
- 18 years or older
- Merchandising
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply
IT Support Analyst II
KULR TECHNOLOGY CORPORATION —Webster, TX
- $78,200 a year
- Full-time
- Computer science
- Microsoft Excel
- Microsoft Outlook
Quick Apply
IT Support Technician
ORS Nasco —Houston, TX
- Weekends as needed
- Microsoft Outlook
- Pass drug screening
- Mid-level
- Paid holidays
- Health insurance
Counselor Manager
NEIGHBORHOOD ASSISTANCE CORP. OF AMERICA —Houston, TX
- $70,000 - $85,000 a year
- Extended hours
- Spanish
- Computer literacy
- Public speaking
- Dental insurance
- 401(k)
Quick Apply
11d
IT Support Analyst I
PBK Architects, Inc. —Houston, TX
- Full-time
- Computer science
- Computer Science
- Mid-level
5h
Contingent Systems Analyst / IT Specialist
TechTrans International —Houston, TX
- Online Application
- Mid-level
- 3 years
- Analysis skills
IT Manager
Enchanted Rock Management LLC —Houston, TX
- Full-time
- Hybrid work
- Computer science
- 7 years
- Computer Science
- Paid holidays
- Health insurance
Quick Apply

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service desk manager jobs near houston, tx

Service Desk Administrator I (IT)

HR Green -
Houston, TX

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Job Details

$50,500 - $87,200 a year

Qualifications

Asset management
Microsoft Outlook
IT user and group management
Phone communication
IT asset management
Laptop (troubleshooting support)
Mid-level
Windows
Printer (troubleshooting support)
Microsoft System Center
Driver's License
Shipping & receiving
Productivity software support
Desktop (troubleshooting support)
Computer management
Virtualization
Remote access software
Azure AD
Customer support ticket management
Shipping and receiving inventory management
Desktop applications
Microsoft Teams
Technical customer support for office equipment
MFA
Hardware management
System deployment
1 year
Identity and access management (IAM) solutions
Technical support via email
Desktop administration

Full Job Description

Join our team! Our mission is BUILDING COMMUNITIES. IMPROVING LIVES. For over 100 years, HR Green has done exactly that, serving as a trusted partner to our colleagues, our clients, and our communities. Each day, we work to find solutions that inspire our employees and fit our clients’ needs to build trust to exceed their expectations. We’re proud to be ranked No. 165 on Engineering News Record’s Top 500 Design Firms list in 2025.

What if showing up to work and having everything just work wasn’t something people had to hope for?

At HR Green, our engineers, project managers, and support staff depend on technology that works — every day, across every office. When something breaks, when a new hire needs to hit the ground running, when a remote employee can’t connect — you’re the first person they turn to.

We’re looking for a Service Desk Administrator I who’s ready to build real technical skills, make an immediate impact on the people around them, and grow into a long-term IT career at a firm that’s going places.

A great place to start — and grow

This is a Tier 1 support role, but that doesn’t mean it’s small. You’ll work across multiple regional offices, support a wide range of technology, and develop hands-on experience with the tools and systems that real IT teams use. You’ll have backup when you need it and ownership when you’re ready for it.

What you’ll be doing

Serve as the first point of contact for IT support requests — by phone, email, and remote tools — helping employees get unstuck fast
Troubleshoot and resolve common issues across Windows 11, Microsoft 365 (Outlook, Teams, OneDrive), and general hardware
Support end users in Citrix virtual desktop environments, diagnosing session errors and peripheral issues like monitors and printers
Image, configure, and deploy laptops using SCCM for new hires and device replacements
Own the onboarding and offboarding experience — account provisioning and deactivation, hardware setup, and equipment recovery
Handle routine account administration: password resets, MFA setup, and permission updates in Active Directory and Entra ID (Azure AD)
Provide remote and periodic on-site support for printers, plotters, and conference room technology
Help remote employees troubleshoot home office setups, including docking stations and Citrix connectivity
Keep IT asset inventory accurate — tracking, shipping, and receiving hardware across office locations
Document all support activity in the ticketing system, and when escalating, hand off to Tier 2 with clear, complete troubleshooting notes
Participate in an on-call rotation to support after-hours technical needs

You might be a great fit if…

You’re a natural problem-solver who gets satisfaction from helping people, not just closing tickets
You communicate clearly — you can explain a technical fix to someone who doesn’t speak IT
You’re organized, reliable, and take ownership of your work
You’re early in your IT career and looking for a role where you can learn fast and grow into more

What you bring

1–5 years of experience in a help desk or IT support role
Working knowledge of Windows 11 and Microsoft 365 applications
Familiarity with Citrix or other VDI environments is a plus
Experience with SCCM for device imaging and deployment
Basic knowledge of Active Directory, including user and group management
Strong written and verbal communication skills
CompTIA A+ or similar certification is a plus, but not required
Valid driver’s license and reliable transportation — some regional travel is part of the role

Compensation Range

$50,500.00 - $87,200.00

The expected compensation range for this position is displayed in accordance with the Minnesota Omnibus Labor and Industry Policy Bill Article 7 Section 2 and the Illinois Salary Transparency amendment to the Equal Pay Act of 2003. The final agreed-upon compensation is based on a number of factors, including but not limited to: individual education, qualifications, skills, prior work experience, competencies, and geographic work location. The total annual compensation package may consist of a base salary and eligibility to participate, after a qualifying period, in our performance and discretionary incentive bonus program(s).

The expected compensation range for this position is displayed in accordance with the Illinois Salary Transparency amendment to the Equal Pay Act of 2003. The final agreed-upon compensation is based on a number of factors, including but not limited to: individual education, qualifications, skills, prior work experience, competencies, and geographic work location. The total annual compensation package may consist of a base salary and eligibility to participate, after a qualifying period, in our performance and discretionary incentive bonus program(s).

Why HR Green

Our people are the heart of our success. We strive to create an environment where employees feel inspired, supported, and empowered to do their best work. That dedication has earned us national recognition and a reputation as a place where careers actually grow.

Not only does HR Green provide you with a place to grow, thrive, and enjoy your work, but we are also dedicated to delivering a comprehensive and multi-faceted benefits package. Visit our website for detailed total rewards information.

https://www.hrgreen.com/careers/total-rewards/

HR Green is proud to be an affirmative action/ equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other classification protected by applicable federal, state or local law.

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Refine Your Search

service desk manager jobs in houston, tx

Service Desk Administrator I (IT)

Support Desk Specialist

IT Client Support Technician

Manager of End User Support

Service Desk Manager (Management Information Systems)

IT Support Analyst

Service Desk Specialist - Onsite

Manager, Asset Management

Senior IT Infrastructure & Operations Manager

SHL - IT ACCESS CONTROL TECHNICIAN

Service Delivery Manager

IT Project Manager (Mid-level)

IT Enterprise Systems and Services Manager

Account Manager – Branded Promotional Merchandise

IT Support Analyst II

IT Support Technician

Counselor Manager

IT Support Analyst I

Contingent Systems Analyst / IT Specialist

IT Manager

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