Top 287 Service desk specialist Jobs in Houston, Tx

Member Engagement Specialist
EVELYN RUBENSTEIN JEWISH COMMUNITY CENTER OF HOUSTON TEXAS —Houston, TX
- Full-time
- Mid-level
- Organizational skills
- Associate's degree
- 403(b) matching
- Paid holidays
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Leasing Specialist
The NRP Group —Houston, TX
- Weekends as needed
- Mid-level
- Reliable transportation
- Paid parental leave
- Paid holidays
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4d
Data Entry Specialist
ManhattanLife Insurance & Annuity Company —Houston, TX
- Full-time
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Free parking
- Wellness program
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5d
IT Service Desk Specialist
UNION HOME MORTGAGE CORP —Houston, TX
- Weekends as needed
- Writing skills
- Research
- Office
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Specialist - IT Service Desk
Celanese —Pasadena, TX
- $30.34 - $56.55 an hour
- Research
- Mid-level
- Windows
12d
Client Support Specialist
Systems Thinking & Solutions —Houston, TX
- $28 - $32 an hour
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Continuous improvement
- Paid training
- Paid holidays
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12d
Service Desk Specialist - Onsite
NetCov —Houston, TX
- $46,125 - $70,000 a year
- Full-time
- Computer science
- Azure
- Computer Science
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Odyssey Help Desk Specialist (Tier-1)
Harris County —Houston, TX
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Paid parental leave
- Paid holidays
Support Desk Specialist
XPERTECHS —Bellaire, TX
- $44,900 - $67,600 a year
- Weekends as needed
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- 401(k)
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Technical Support Specialist Level II
AIV LP —Houston, TX
- Research
- Mid-level
- Windows
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7d
Service Desk Support Specialist
Viridien —Houston, TX
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- Analysis skills
IT Support Specialist
Comfort Systems USA (Corporate) —Houston, TX
- Full-time
- Google Workspace
- Mid-level
- Office
IT Technician I
Inception Fertility Corporate Services —Houston, TX
- Full-time
- Computer science
- Computer Science
- Writing skills
- Continuing education credits
- Paid parental leave
Quick Apply
8d
Student Financial Services Specialist
Galen College of Nursing —Houston, TX
- 8 hour shift
- Ability to sit for extended periods
- Organizational skills
- Experience equivalent to degree accepted
- Employee stock purchase plan
- Loan repayment program
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IT Onsite Support Specialist
Keller North America, Inc. —Houston, TX
- $54,000 - $57,500 a year
- Azure
- Mid-level
- Office
- Paid holidays
- Health insurance
IT Support Specialist
Augment Professional Services —Cypress, TX
- $40,000 - $60,000 a year
- Remote
- Computer science
- Azure
- Computer Science
Quick Apply
End User Support Specialist II
Stewart Title Guaranty Company —Houston, TX
- Online Application
- Mid-level
- High school diploma or GED
- Bachelor's degree
- Employee stock purchase plan
- Health insurance
HELP DESK
AVATAR Managed Services —Houston, TX
- Writing skills
- Windows
- Analysis skills
Front Desk Specialist (Memorial)
Avenue 360 Health and Wellness —Houston, TX
- Full-time
- Administrative experience
- High school diploma or GED
- 1 year
Quick Apply
Front Desk Specialist (Humble)
Avenue 360 Health and Wellness —Humble, TX
- Full-time
- Administrative experience
- High school diploma or GED
- Clinic
Quick Apply

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service desk specialist jobs near houston, tx

Member Engagement Specialist

EVELYN RUBENSTEIN JEWISH COMMUNITY CENTER OF HOUSTON TEXAS
Houston, TX

Quick Apply

Job Details

Full-time

Benefits

403(b) matching
Paid holidays
Dental insurance
Paid time off
Vision insurance
403(b)

Qualifications

Visitor query response
Customer records maintenance
Customer relationship building
Email customer support
Phone communication
Payment processing
Team leadership
Sales needs analysis
Client rapport building
Greeting customers
Client inquiry handling
Answering guest questions
Mid-level
Conducting guided tours
Client database systems
Salesforce Cloud
Phone customer support
Client retention
Retail store experience
Customer engagement
Sales management systems proficiency
Initial Contact (sales skills)
Organizational skills
Prospecting
Promotional community events
Client acquisition
Activity sales targets
CRM system proficiency
Productivity software
Community relationship building

Full Job Description

The Member Services Sales Coordinator is responsible for the promotion and sales of memberships and programs to our current and potential members. The Member Services Sales Coordinator will develop relationships with prospective members, current members, and other groups in the community to grow our membership revenue. This position is responsible for being fully knowledgeable about the center and its programs/services, delivering the highest level of customer service to our members and potential members/guests, exemplifying professionalism, and ensuring adherence to the values and mission of the JCC.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Achieve individual and team goals through agency sales practices including tour scheduling, executing sales, relationship building, and outreach/retention.
Consistently offer the highest level of customer service. Our aim is to create long-lasting relationships in a welcoming environment.
Responsible for determining the needs of prospective and current members through consultative sales approach and building relationships.
Resolve member issues in an empathetic manner.
Provide information to prospective members in person, by phone, and email regarding JCC facilities and programs.
Process membership applications, including payments, accurately and in a timely manner.
Reach out to members to renew their membership.
Adhere to the new member on boarding processes.
Lead facility tours.
Utilize a lead generation system for tracking prospective members.
Respond to all inquiries in a timely (within 24 business hours), professional and courteous manner. This includes telephone, email and in-person responses.
Demonstrate awareness of the importance of membership sales by engaging in conversation with members and guests to retain and increase membership loyalty.
Maintain accurate and up to date information in CRM database.
Coordinate and/or assist and participate in all member, guest, and JCC events, promotions and special projects as necessary or required.
Maintain high level of self-motivation to achieve personal goals.
Always represent the JCC in a positive and professional manner, demonstrating the values presented in our Mission and Vision statements.
Attend department meetings and trainings as necessary or required.
Act in a leadership role when key staff are absent from facility.
Assist Welcome Center Desk with coverage as necessary.
Perform other duties as necessary or assigned.

Associate or Bachelor's degree preferred
Previous consultative sales experience in a membership-driven organization
Background in a hospitality and/or retail environment
Outstanding communicator, connector, and relationship developer; possess exceptional interpersonal skills
A positive, warm, friendly, and flexible attitude
Proficient with CRM platforms, Microsoft Office Suite, digital communication tools, and cloud-based systems; Salesforce experience preferred
Comfortable learning and adapting to new technology platforms, software systems, and member engagement tools in a fast-paced environment

Schedule & Availability Requirements:
This role includes required participation in an on-call rotation every three weeks. During assigned on-call periods, the employee must be available to respond to urgent operational, facility, or member-related matters as needed outside of standard working hours.

Full-time: Sample Schedule:

Monday-Thursday 10:00 am-1:00 pm, 2:00 pm- 7:00 pm
Sunday 9:00 am - 5:00 pm

Why Choose Us?

Our full‑time employees enjoy a comprehensive benefits package designed to support their well‑being and long‑term success. This includes competitive pay, health, dental, and vision insurance, paid time off and holidays, a 403(b)-retirement plan with employer matching, and ongoing opportunities for training and professional development. Team members also receive a free membership along with significant discounts on our programs, adding even more value to being part of our community.

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Refine Your Search

service desk specialist jobs in houston, tx

Member Engagement Specialist

Leasing Specialist

Data Entry Specialist

IT Service Desk Specialist

Specialist - IT Service Desk

Client Support Specialist

Service Desk Specialist - Onsite

Odyssey Help Desk Specialist (Tier-1)

Support Desk Specialist

Technical Support Specialist Level II

Service Desk Support Specialist

IT Support Specialist

IT Technician I

Student Financial Services Specialist

IT Onsite Support Specialist

IT Support Specialist

End User Support Specialist II

HELP DESK

Front Desk Specialist (Memorial)

Front Desk Specialist (Humble)

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