Top 111 Welcome center representative Jobs in Houston, Tx

Customer Support Representative (Hybrid)
Homebase —Houston, TX
- $20 - $22 an hour
- Full-time
- Hybrid work
- Background check
- Office
- Fair chance
- Commuter assistance
- Paid parental leave
Financial Solutions Representative I (Call Center)
Chartway Federal Credit Union —Houston, TX
- $20 - $21 an hour
- Email
- High school diploma or GED
- Organizational skills
- Communication skills
Healthcare Customer Service Representative (TX)
Healthcare Business Services Inc. —Houston, TX
- On call
- Remote
- Computer literacy
- Writing skills
- Medical office experience
- Work from home
Patient Service Representative
Metro Vein Centers —Houston, TX
- Full-time
- Urgent Care
- Outpatient experience
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
5d
Patient Access Coordinator
CCRM Fertility —Houston, TX
- $18 - $20 an hour
- Weekends as needed
- Administrative experience
- High school diploma or GED
- US work authorization
- Paid holidays
Quick Apply
Patient Services Representative
Innovista Medical Center Texas LLC —Houston, TX
- Weekends as needed
- Spanish
- Computer literacy
- HIPAA
- Mileage reimbursement
- Commuter assistance
Quick Apply
Dispatch Operations Specialist
Transdev —Houston, TX
- $19.50 - $24.25 an hour
- 8 hour shift
- Background check
- Pass drug screening
- Mid-level
- Disability insurance
- Health insurance
L1 - Associate
Transdev —Houston, TX
- $20 - $23 an hour
- Weekends as needed
- Background check
- Clean driving record
- Pass drug screening
- Disability insurance
- Health insurance
On-Site IT Support Analyst
Wilson Elser - Business & Legal Professionals —Houston, TX
- $70,000 - $80,000 a year
- Full-time
- Computer science
- Microsoft Outlook
- Computer Science
- Paid time off
- 401(k) matching
Quick Apply
2d
Ambulatory Services Rep II - Outpatient Sleep Center
Texas Children's Hospital —Katy, TX
- Full-time
- Mid-level
- High school diploma or GED
- Children
Behavioral Health Rep Float
Legacy Community Health —Houston, TX
- Full-time
- Spanish
- Blood sampling
- Microsoft Excel
- 403(b) matching
- Paid holidays
Quick Apply
9d
Case Manager
GLOM TRANSITIONAL HOUSING —Houston, TX
- Weekends as needed
- 18 years or older
- CPR Certification
- Experience working with individuals with disabilities
Quick Apply
Customer Experience Liaison - Guest Relations (Clear Lake)
Gulf Coast Blood —Houston, TX
- Bilingual
- Driver's License
- Conflict management
- Free parking
Quick Apply
1d
Customer Experience Liaison - Guest Relations (TMC | Hospital Liaison Experience Preferred)
Gulf Coast Blood —Houston, TX
- Bilingual
- Background check
- Driver's License
- Free parking
- Health insurance
Quick Apply
Account Sales Representative
Natera —Houston, TX
- $60,000 - $70,000 a year
- Remote
- Microsoft Excel
- Mid-level
- Analysis skills
- Commuter assistance
- Health insurance
Shared Services Technical Training Lead
2020 Companies, Inc. —Spring, TX
- Full-time
- Mid-level
- 3 years
- Continuous improvement
- Paid holidays
- Health insurance
Quick Apply
Bilingual (Spanish) Financial Solutions Representative I (Call Center)
Chartway Federal Credit Union —Houston, TX
- $20 - $21 an hour
- Email
- Spanish
- High school diploma or GED
- Organizational skills
Sales Associate
Boot Barn —Houston, TX
- Extended hours
- Heavy lifting
- Merchandising
- Communication skills
- Store discount
- Health insurance
Quick Apply
Customer Experience Liaison - Guest Relations (Champions | Hospital Liaison Experience Preferred)
Gulf Coast Blood —Houston, TX
- Bilingual
- Background check
- Driver's License
- Free parking
- Health insurance
Quick Apply
Sales Associate - Northline
Boot Barn —Houston, TX
- Extended hours
- Heavy lifting
- Merchandising
- Communication skills
- Store discount
- Health insurance
Quick Apply

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Customer Support Representative (Hybrid)

Homebase -
Houston, TX

Apply Now

Job Details

Full-time
$20 - $22 an hour

Benefits

Commuter assistance
Stock options
Paid parental leave
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Flextime
401(k) 4% Match
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

Live chat
Post-sales product instruction
Personal service client interaction documentation
Client onboarding
Email customer support
Texting/chatbox tools
Phone communication
AI tools proficiency
Financial software
Managing clients in a customer support role
Customer engagement
SaaS platforms
Needs-based selling
Experience with SaaS (as product category for technical sales engineers)
Customer support
Payroll systems (technically supported)
SaaS
Communication skills
Email support
Entry level
Under 1 year
Client interaction via phone calls

Full Job Description

Hi, Future Homie!

At Homebase, you’ll join a team that’s bold, fast-moving, and obsessed with helping small businesses thrive. We build with empathy, act with urgency, and take big swings that drive real-world impact. Here, every Homie shows up to raise the bar, support one another, and celebrate wins as a team.

We’re not just building an app—we’re building unstoppable teams. So what do you say, are you in?

Next Class Start Date: Tuesday, August 25, 2026

Your Impact Starts Here

As a Customer Support Representative, you’ll serve as a frontline advocate for our customers—helping them get real value from Homebase and supporting their day-to-day needs. The work centers on delivering thoughtful customer support, onboarding guidance, and consultative recommendations. This includes troubleshooting issues, developing a strong understanding of product features, and identifying plans or upgrades that best support each customer’s business. The role works closely with teammates and enablement partners to ensure customers feel supported at every stage of their journey.

We’re looking for customer-first, motivated professionals who enjoy helping people and solving problems in a fast-paced environment. Empathy, clear communication, and curiosity show up in every interaction—whether over chat, phone, or email. Comfort with modern tools, including AI-powered systems, helps the work move faster and smarter, alongside a strong sense of ownership and openness to feedback. This is a performance-driven environment where effort and results are recognized, and where ongoing training and continuous growth in product and customer expertise are part of how the work evolves.

These are the key ways you’ll contribute and create impact in this role:

Support customers via live chat, email, and phone, delivering a thoughtful, solution-oriented experience
Understand customer needs and guide them toward the right Homebase features or plans
Educate customers on product functionality and best practices to drive successful onboarding
Handle a high volume of daily interactions while meeting performance metrics (efficiency, CSAT, call time, sales outcomes)
Use AI-enabled tools to assist with issue resolution, documentation, and productivity
Accurately document customer interactions and outcomes in internal systems
Stay current on Homebase product updates and process changes
Participate in team meetings, training sessions, and knowledge sharing
Take ownership of your results, learn from feedback, and continuously improve

The Foundation for Success - These are the experiences and strengths that will set you up for success in this role:

1–3 years of customer service, support, sales, or call-center experience (SaaS experience is a plus, not required)
Payroll, time tracking, or financial software experience is a plus
Strong written and verbal communication skills
Comfort navigating web and mobile applications
Ability to manage time, stay organized, and adapt in a queue-based environment
Willingness to learn and use AI tools as part of daily workflows
A growth mindset, curiosity, and a strong sense of accountability

The Homie Way - These principles guide everything we do—from how we work and make decisions to how we show up for each other.

Be Customer Obsessed – Solve problems with empathy and creativity.
Move Fast, Learn Fast – Experiment, take action, and grow every day.
Own Your Impact – Think big, focus on what matters, and make decisions you stand behind.
Master Your Craft – Excellence fuels impact—show up, step up, and make your mark.
Win Together – Put goals over roles, lead with trust, and connect to our mission and each other.

What We Offer

Ownership & Financial Security: Stock options + 401(k) with 4% match
Comprehensive Healthcare: Medical, dental, and vision coverage + FSA options
Flexible Time: 20 days PTO + company holidays
AI access, for real: We invest in builders and believe that curiosity shouldn't have a paywall. That means you'll have access to paid AI tools with minimal restrictions, so you can build, experiment, and level up your craft.
Family Support: Up to 12 weeks of paid parental leave (after 6 months of service)
Protection Plans: Life insurance + short/long-term disability coverage
Work Your Way: Work From Anywhere Month + meeting-free weeks yearly
Workspace Perks: Meals provided, commuter benefits, team offsites, and Customer Days
Our Hybrid Rhythm: We believe collaboration drives impact. That’s why Monday-Thursday are our required in-office days—a time to move faster as a team, build deeper connections, make better decisions, and build together.

What to Expect During the Interview Process

Complete a Take-Home Assessment
Meet the Talent Acquisition team
Meet the Hiring Manager & Stakeholders in our Houston Office, Jennifer G and Chris P
Meet with the Director of Customer Experience, Hamza K.
Background Check + Offer Stage
Welcome to the team, Homie

Belonging at Homebase - We're committed to fostering a welcoming space where every Homie can be their full self. Experience comes in many forms—so if you're excited about this role, even if you don’t meet 100% of the qualifications, we encourage you to apply!

Homebase will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance.

Hey, We’re Homebase

Homebase is the everything app for hourly teams—built to simplify the day-to-day and superpower local businesses. With tools for scheduling, time clocks, payroll, communication, HR, and more, we help teams stay connected and in control. Today, over 150,000 small (but mighty) businesses rely on us to make work radically easier. Together, we’ve tracked over a billion hours for 2M+ workers—and we’re just getting started.

At Homebase, we celebrate diversity and are proud to be an equal opportunity employer. We welcome all candidates and do not discriminate based on any legally protected status. If you need accommodations during the hiring process, please let us know—we’re committed to ensuring fair and equitable access for all.

Apply Now

Refine Your Search

welcome center representative jobs in houston, tx

Customer Support Representative (Hybrid)

Financial Solutions Representative I (Call Center)

Healthcare Customer Service Representative (TX)

Patient Service Representative

Patient Access Coordinator

Patient Services Representative

Dispatch Operations Specialist

L1 - Associate

On-Site IT Support Analyst

Ambulatory Services Rep II - Outpatient Sleep Center

Behavioral Health Rep Float

Case Manager

Customer Experience Liaison - Guest Relations (Clear Lake)

Customer Experience Liaison - Guest Relations (TMC | Hospital Liaison Experience Preferred)

Account Sales Representative

Shared Services Technical Training Lead

Bilingual (Spanish) Financial Solutions Representative I (Call Center)

Sales Associate

Customer Experience Liaison - Guest Relations (Champions | Hospital Liaison Experience Preferred)

Sales Associate - Northline

I want to receive the latest job alert for welcome center representative in houston, tx

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