Senior Associate, Customer Success
Baker Tilly Advisory Group, LP —Houston, TX
- $57,304 - $97,790 a year
- Full-time
- ERP systems
- Mid-level
- 3 years
Quick Apply
6d
Sr. Administrative Business Partner
Baker Tilly Advisory Group, LP —Houston, TX
- $27.31 - $39.75 an hour
- Overtime
- Microsoft Outlook
- Office
- High school diploma or GED
Quick Apply
1d
Transformation Senior Consultant
Baker Tilly Advisory Group, LP —Houston, TX
- $85,910 - $162,890 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Computer Science
Quick Apply
Tax Experienced Associate
Baker Tilly Advisory Group, LP —Houston, TX
- $67,030 - $87,980 a year
- Full-time
- Hybrid work
- CPA
- Research
- Mid-level
Quick Apply
9d
Senior Director, Business Development Leader
Baker Tilly Advisory Group, LP —Houston, TX
- $245,460 - $350,190 a year
- Full-time
- 5 years
- Bachelor's degree
- Continuous improvement
Quick Apply
Senior Consultant - Corporate Finance Advisory
Baker Tilly Advisory Group, LP —Houston, TX
- $86,660 - $164,300 a year
- Full-time
- CPA
- 3 years
- Finance
Quick Apply
1d
State & Local Tax Senior Manager- Indirect Tax
Baker Tilly Advisory Group, LP —Houston, TX
- $134,530 - $255,070 a year
- Full-time
- CPA
- Office
- Master's degree
Quick Apply
1d
Financial Reporting Manager
Baker Tilly Advisory Group, LP —Houston, TX
- $98,230 - $186,220 a year
- Full-time
- CPA
- 5 years
- Research
Quick Apply
Manager, Accounting and Financial Advisory Services
Baker Tilly Advisory Group, LP —Houston, TX
- $124,910 - $236,800 a year
- Full-time
- Hybrid work
- 6 years
- CPA
- Finance
- Referral program
Quick Apply
1d
Credits & Incentives Tax Director
Baker Tilly Advisory Group, LP —Houston, TX
- $210,380 - $398,850 a year
- Full-time
- CPA
- Research
- 3 years
Quick Apply
Tax Manager- Corporate Tax, National Tax
Baker Tilly Advisory Group, LP —Houston, TX
- $109,460 - $207,530 a year
- Full-time
- CPA
- 5 years
- Research
Quick Apply
Senior Consultant, Engineering
Baker Tilly Advisory Group, LP —Houston, TX
- $84,000 - $164,300 a year
- Full-time
- Microsoft Excel
- 3 years
- Finance
Quick Apply
Senior Tax Associate- Sovereign Royalty and Severance Tax focused
Baker Tilly Advisory Group, LP —Houston, TX
- $87,110 - $114,350 a year
- Full-time
- Research
- Office
- 3 years
Quick Apply
Senior - Transaction Advisory Services
Baker Tilly Advisory Group, LP —Houston, TX
- $96,290 - $144,450 a year
- Full-time
- CPA
- Research
- 3 years
Quick Apply
Tax Senior Manager
Baker Tilly Advisory Group, LP —Houston, TX
- $140,200 - $187,280 a year
- Full-time
- CPA
- 5 years
- Research
Quick Apply
14d
Senior Manager, Accounting and Financial Advisory Services
Baker Tilly Advisory Group, LP —Houston, TX
- Full-time
- CPA
- 5 years
- Finance
Quick Apply
Senior Manager, M&A Tax
Baker Tilly Advisory Group, LP —Houston, TX
- $179,850 - $340,970 a year
- Full-time
- CPA
- Analysis skills
- Bachelor's degree
Quick Apply
Sr. Specialist – Real Estate Management
Baker Tilly Advisory Group, LP —Houston, TX
- $88,920 - $134,860 a year
- Full-time
- Microsoft Excel
- Construction site
- Office
Quick Apply
Tax Principal
Baker Tilly Advisory Group, LP —Houston, TX
- Full-time
- CPA
- 5 years
- Research
Quick Apply
8d
Senior Manager, Corporate Finance Advisory
Baker Tilly Advisory Group, LP —Houston, TX
- $179,850 - $340,970 a year
- Full-time
- CPA
- 5 years
- Finance
Quick Apply
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baker tilly jobs near houston tx

Senior Associate, Customer Success

Baker Tilly Advisory Group, LP -
Houston, TX

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Job Details

Full-time
$57,304 - $97,790 a year
6 days ago

Qualifications

ERP systems
SaaS platforms
Sales management systems proficiency
Experience with SaaS (as product category for technical sales engineers)
CRM system proficiency
SaaS

Full Job Description

Overview

Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world’s leading financial centers – New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations and professional standards. Baker Tilly US, LLP is a licensed independent CPA firm that provides attest services to its clients. Baker Tilly Advisory Group, LP and its subsidiary entities provide tax and business advisory services to their clients. Baker Tilly Advisory Group, LP and its subsidiary entities are not licensed CPA firms.

Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Visit bakertilly.com or join the conversation on LinkedIn, Facebook and Instagram.

Please discuss the work location status with your Baker Tilly talent acquisition professional to understand the requirements for an opportunity you are exploring.

Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law.

Any unsolicited resumes submitted through our website or to Baker Tilly Advisory Group, LP, employee e-mail accounts are considered property of Baker Tilly Advisory Group, LP, and are not subject to payment of agency fees. In order to be an authorized recruitment agency ("search firm") for Baker Tilly Advisory Group, LP, there must be a formal written agreement in place and the agency must be invited, by Baker Tilly's Talent Attraction team, to submit candidates for review via our applicant tracking system.

Job Description:

The Senior Associate, Customer Success will be responsible for aiding adoption of the ERP software, processing annual renewals and add-ons, supporting customer requests for customizations and consulting, proactive outreach, regular collection and tracking of NPS, meeting with support, sales, and professional services to solve your client’s needs, conducting feedback and project completion calls at the end of projects, regularly scheduling meetings and follow up with clients, creating pricing quotes and statements of work for products and services, flagging and conducting case studies, and otherwise supporting clients and the internal Baker Tilly team.

Job Responsibilities:

Initiate and support the renewal process, including providing pricing and answering questions about potential changes to current customer packages.
Provide information and support for customers requesting additional services or products, in addition to managed accounting services available through Baker Tilly.
Build quotes, statements of work, and manage pricing for existing customers.
Regular Customer Outreach including ongoing follow up, feedback requests, meetings, go-live celebrations, and additional duties as assigned.
Schedule consulting calls and meetings for follow up after services are performed, including project completion reviews.
Support sales and marketing in occasional outbound sales campaigns or requests for reviews/references.
Identify customers to engage in and conduct case-studies and reviews.
Support third party relationships with external software manufacturers in conjunction with client and internal customer relations.
Serve as point of contact for billing and credit inquiries, errors, and requests then delegate to the appropriate internal or external support.

Job Requirements:

Bachelor’s degree in accounting, business, or similar field or experience in Customer Success within a similar organization.
Knowledge of SaaS business model and metrics.
3 years’ experience in customer success or sales in the SaaS industry or similar experience.
Knowledge of CRM system, especially Salesforce
Experience with accounting is a plus.

The pay rate range for this job position are listed below. Actual compensation is influenced by a variety of relevant factors including but not limited to applicant’s skills, prior experience, qualifications, degrees, professional certifications, work arrangements and geographic location. Baker Tilly offers a comprehensive compensation and benefits package to eligible employees.

The national pay rate range is $57,304 to $97,790

Quick Apply

Refine Your Search

baker tilly jobs in houston tx

Senior Associate, Customer Success

Sr. Administrative Business Partner

Transformation Senior Consultant

Tax Experienced Associate

Senior Director, Business Development Leader

Senior Consultant - Corporate Finance Advisory

State & Local Tax Senior Manager- Indirect Tax

Financial Reporting Manager

Manager, Accounting and Financial Advisory Services

Credits & Incentives Tax Director

Tax Manager- Corporate Tax, National Tax

Senior Consultant, Engineering

Senior Tax Associate- Sovereign Royalty and Severance Tax focused

Senior - Transaction Advisory Services

Tax Senior Manager

Senior Manager, Accounting and Financial Advisory Services

Senior Manager, M&A Tax

Sr. Specialist – Real Estate Management

Tax Principal

Senior Manager, Corporate Finance Advisory

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